RW
Rolf W
Active since Sep 2020
56
Reviews
0
Industries
Reviews
56 reviews3 months ago
Car mats switched at Morninghill BP car wash🤬🤬
Went to BP Morninghill this morning to have my car washed, unfortunately during the car wash they floor mats were swapped. From having origional car mats I now have cheap mats that don't even match!!!!! Really disappointed and expensive to now replace. Trying to contact the station by no answer
0 replies
3 months ago
No Loyalty
Why does BP offer loyalty programs when the BP in Bedforview never accepts the cards stating that once again they are offline - disgusting service
0 replies
3 months ago
Bad loyalty
We have been weekly customers for a very long time, enough time to fill 2 loyalty cards, each for a free coffee. Visited our "favorite" coffee shop today for lunch and to claim our free coffee - or so we thought! Apparently even though there were 2 of us ordering 2 meals, we were told we can only use 1 loyalty card and need to COME BACK to claim the other one!!!! Why! There are 2 customers each with a full loyalty card and were denied 🤬🤬🤬. Just walked out....... your reluctance to honor the loyalty cards cost the Daily Coffee 2 weekly customers.
0 replies
5 months ago
Rip-off entrance fee increases
Thank you for increasing your entrance fees. Some fees have increased by 700%, well done. Will never see me again. For the cost of 2 visits to Pilanesberg I can purchase a Wildcard and visit the Kruger National Park for a year!!!
0 replies
8 months ago
Very disappointed in Smart Shopper
On 11 July I went out of my way to fill my car at a BP as I had 2 x Smart Hopper rewards loaded to my app. Unfortunately, I did not received these rewards, so on 11 July I raised an email query with PnP Customer Care. I received a confirmation of receipt (Ticket No: 1895249) and a follow-up email advising that this query would be forwarded to the technical department for resolution. However, since this time I have had no further feedback, nor has my query been resolved, i.e. been credited with the rewards due, even though I have sent follow-up emails requesting feedback! I am extremely disappointed in PnP – firstly, why do they offer a reward program when they have no intention of honouring the “rewards’ and secondly, the fact that they just ignore all emails relating this issue.
53 replies
9 months ago
Terrible service
If I could give a negative rating I would. I had to call personally at the Stanlib offices where they took a copy of my ID, verified both my thumb prints and filled out various forms. Further to this I received a call where I had to take a photo of myself and a photo of my ID (which did not work) so had to do it a second time, which also did not work. After all of this my origional request has been cancelled - what was my oriental request......... to change my E-MAIL ADDRESS!!! that's all a simple e-mail address change and they cannot even get that right!
53 replies
10 months ago
Why pay for premium package
So you purchase a "Premium" package - the most expensive package available so you have access to everything, right? WRONG - you don't have access to channel 134 UKTV which cheaper package have!!! Why not? Well nobody can tell you, you just don't have access
0 replies
14 months ago
Bad service, not credited with contract amount
Disgusting service, renewed my contract at MTN Eastgate in December. New contract should be 4GB and 200 min per month. Only received 3.5GB per month. Called at Eastgate on Thursday 6 Feb and an incident was raised - promised an answer on Friday. No answer Friday, or Saturday - had to go back to Eastgate on Monday 10, STILL NO ANSWER, was told that the incident logged was still open. I was then given a cell number and told to WhatsApp in the afternoon for an answer. (Not phone as ghe do not answer but WhatsApp) WhatsApp sent on 10 and 11 Feb and STILL NO REPLY!!!!! worst service I have ever had
0 replies
18 months ago
Terrible service
This review is of the Woolworths Coffee Shop in Bedford Gardens. Arrived and was seated by our waitress who provided us with the menu. She asked if we wanted to order, to which we rep**** if she could give us 2 minutes to look at the menu. 15 minutes later we walked out of the coffee shop after being totally ignored by all the staff members! Please congratulate the waitress - she just lost the shop 2 customers........
0 replies
20 months ago
Disgusting
Mugg and Bean, Lower Sabi. Been sitting at a table for 15 minutes with no service.........🤬
0 replies
Review Distribution
5 Star
5 (8.928571428571429%)
4 Star
10 (17.857142857142858%)
3 Star
0 (0%)
2 Star
1 (1.7857142857142858%)
1 Star
40 (71.42857142857143%)