MM
Mathabathe M
Active since Sep 2020
19
Reviews
0
Industries
Reviews
19 reviews9 months ago
WORST SERVICE FROM STEVE DREADLOC SITUATED AT SA HAIR AND BEAUTY AT PRETORIA CBD
I received the worst treatment from Steve himself from SA HAIR AND BEAUTY in Pretoria CBD. I sent him a message at 8:59 requesting to do my hair in an hour. He responded with a message which stated "welcome for an appointment" at the end. Whilst the hair dresser was busy washing my hair, he wqs rudely stopped stating I didnt have an appointment. He then said that message was automated and that it didnt confirm an appointment. NOWHERE in that message does it state that his response is automated and that ut doesn't confirm an appointment. My understanding of the message is that Im welcome for an aappointment. If it wasn't for my wet hair I'd simply walk out. Never setting foot here again.
0 replies
19 months ago
CUBANA FORES**** CAPE TOWN WORST CUSTOMER SERVICE
As a Johannesburg resident who had come to Cape Town on holiday I can say I've never experienced such atrocious treatment from any restaurant. The bouncers were rude and had absolutely zero customer service. I was told to shut up and mind my "****EN" business when I questioned why I was told I couldn't enter the club with 1 bottle of hunter's dry when there was a group of people who walked in with alcohol right in front of me and weren't asked anything. Is this how new customers are treated and regular customers get special treatment and do as they please. If they are used to dealing with drunkards do they take into consideration that some patrons aren't there to get drunk but actually go there to have 1 or 2 drinks and leave. I DEFINITELY WOULDN'T RECOMMENDED THIS PLACE TO ANYONE.
0 replies
20 months ago
City Chic Studio Cape Town- Booking.com
Our requests are completely ignored as customers and yet the rooms are not ready on time. I'm very dissappointed by the complete disregard for customers. On booking I requested an early check-in of which there was no response to my request until I phoned yesterday to confirm of which, my request was declined. After walking around town with my luggage at past 12 I decided to check the location to check if there wasn't a possibility of security keeping my luggage as I had communicated with the host yesterday, who told me there was no one on the property; and to my suprised I found the area had a reception which was actually keeping luggage for visitors. I was advised to contact the host by reception to check if by any chance the room was ready; the host requested me to send a whatsapp message and they would respond and 45min later they had not responded. I called back and they said they'd check the house keeper again as she said she was busy with the room when they previously checked. The host contacted me back saying the room was ready and I could checkin; to my surprise I was met by a messy room. I decided to leave my bags with reception and attend to the conference I had come to attend after I had missed most of the day due to accommodation issues. At 14:40 I went to check if the room was ready and I met 2 guys who were on their way to the room because they had forgotten their charger. The room was still not ready not to mention that the mattress protector and sheet inner where in a disgusting condition and clearly wouldn't be changed as the sheets and pillow cases had already been removed. I phoned again and was asked to wait until 15:15 as the house keeper was busy attending to the guys with the charger and waiting for linen. By 15:15 the room was still not ready. I waiting for more than 3 hours for a room which was apparently being cleaned at past 12 after I had requested an early check-in of between 8am and 9am. I'm not sure when the room became ready because I ended up leaving for conference. The disregard for customers from your company is astonishing.
0 replies
30 months ago
Dis-Chem advertising wrong prices
I visited Dis-Chem at Greenstone to purchase an item. When I got to the till the item was charged under the normal price and not the promotional price as indicated on the website. When I enquired the manager said that there are many items which the prices online and in store differ. Nowhere online did it say the pricing displayed is for online purchases only. Instead, there's a section below which says "find in store". This is false advertising and a waste of out time and petrol driving to the stores to purchase items. We choose stores due to the pricing and when you get there the prices are different.
0 replies
34 months ago
Dissapointing customer service from Mercedes-Benz South Africa and Mercedes-Benz South Africa
I'm convinced that Mercedes-Benz deliberately sell us faulty cars to have us pay for each and every fault which the vehicle has once its out of the dealership. The quality of service from Mercedes-Benz has declined drastically over the last few years. After having purchased a few vehicles from Mercedes benz this will definitely be the last. I bought my car in 2020 and from day 1 I've had an issue with the extreme squeaking sound coming from the brake pads. According to the dealership they have change their supplier of the brake pads. I've been in and out of the dealership to resolve this issue but each time a white paste is app**** on the brake pads and the annoying sound is back a day later. Recently my sun roof stopped operating. The dealership have refused to repair the sunroof saying it's not part of the maintenance plan. The sun roof is automated so I do not understand why I should be charged for a mechanical fault of one of their units. The sunroof is electrical so I can not tamper with the faulty component of the sunroof as its not within my reach. They've lost me as a customer
0 replies
40 months ago
HARVARD CAFE FALSE ADVERTISING
FALSE ADVERTISING. We placed an order telephonically using their prices online. When we arrived at the restaurant the prices were completely different. We asked for Chilli sauce the waiter didn't inform us we would be charged for Prego Sauce in place of a basic chilli sauce which the restaurant should have. When we asked the waiter he said he is "Selling". My meal was advertised as R130 on online platforms and R240 in the store. The waiter said they had been using the new menus for 2 weeks and that it takes 6 months for the menus online to update. DEFINITELY WONT BE GOING BACK
0 replies
41 months ago
ELLIES ARE SCAMMERS. DONT BUY THE SURGE PROTECTOR PLUGS
I took my tv in for a surge Claim on 2 November I got a report that my claim was rejected and the problem was the TV backlight. What surprises me was that my decoder was also affected and when taken in to multichoice and tested it was found that the power cable was damaged and I has to but a new cable. If the problem was nor linked to their surge control plug why is it that the 2 appliances connected to their plug were damaged and all of my other appliances were not damaged. To make matters worse I've phoned the store several times to check how far my TV was and they are still sitting with my TV at their repair centre. Why sit with a TV and not return it if you've rejected a claim on the 22nd of November. A lady by the name of Memory Moyo sent an email saying my claim was rejected when contacted today she tells me I did not tell her what to do with the TV. What am I supposed to tell her? If there was something to tell she should have done her job to call me and tell me what options are available not silently sit with my TV in hope that I will forget it. She even tells me she will escalate my matter yo management because it's outside her working ours when i tell her i want my TV tomorrow.DONT BUY THEIR SURGE PLUGS ITS A SCAM
0 replies
41 months ago
Ellies are scammers DONT BUY THEIR SURGE PROTECTOR PLUGS
I took my tv in for a surge Claim on 2 November I got a report that my claim was rejected and the problem was the TV backlight. What surprises me was that my decoder was also affected and when taken in to multichoice and tested it was found that the power cable was damaged and I has to but a new cable. If the problem was nor linked to their surge control plug why is it that the 2 appliances connected to their plug were damaged and all of my other appliances were not damaged. To make matters worse I've phoned the store several times to check how far my TV was and they are still sitting with my TV at their repair centre. Why sit with a TV and not return it if you've rejected a claim on the 22nd of November. A lady by the name of Memory sent an email saying my claim was rejected when contacted today she tells me I did not tell her what to do with the TV. What am I supposed to tell her? If there was something to tell she should have done her job to call me and tell me what options are available not silently sit with my TV in hope that I will forget it. DONT BUY THEIR SURGE PLUGS ITS A SCAM
0 replies
43 months ago
Matrix Beame poor service
It's absolutely ridiculous that none of their departments are answering their phones. Been trying to get through for over an hour the phone rings until it Hangs up automatically. How are we supposed to trust them with tracking our vehicles.
133 replies
49 months ago
Poor customer service
Poor customer service. Quality of service has reduced drastically.
74 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
17 (89.47368421052632%)