Active since Sep 2020
They have a promotion with a number of retailers like Hirsch’s. The vouchers are never issued, they are running a **** promotion and a ****
Their customer service is pathetic, their return policy not very consumer friendly. Products take a long time to arrive and when something goes wrong you are on your own. Disappointed to say the least!!
Their after sales service is shocking. They never attend to the phones and you have to drive to their office in Valhalla to get any response. I will never do business with them ever again!!
I tried to explain to the assistant in the Eastgate store that the Everyday porcelain dish set was of poor quality. She will report it to the Manager, she said. I still see the sets on the shelves. Don’t buy it people!
Deals are not always available and when they send you a discount code it is not working. Sent an email to admin, NO response, absolutely BAD service!!
I filed a complaint against Vodacom. The NCC got involved and they are as toothless as it comes and are doing nothing to resolve my case. They are absolutely useless.
The worst company when it comes to customer service. They are fleecing customers out of their money with unauthorized contracts and upgrades. They upgraded two data contracts of mine illegally and fraudulently. 3 Months later I am still trying to get these agreements reversed without any luck. The CEO's office got involved and they are as useless. Contacted the Consumer Commissioner's office and they just sit on their fat salaries without teeth or pride to do their jobs. Shameless bunch of no goods!!
Worst company ever, they could not care less about the customer. Stay away!
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