CL
Cobus L
Active since Oct 2020
87
Reviews
0
Industries
Reviews
87 reviews6 months ago
Lilly, the agent, provided an excellent service
Lilly, the agent, provided an excellent service. She stayed online with me until my problem was resolved. We'll done.
0 replies
15 months ago
Problem to access the Yoco Portal
I battled for weeks to sign in to the portal to access my profile & account. I phoned today and within 5 min the support agent assisted me to reset my password and sign in. Great stuff.
0 replies
19 months ago
Bolt Trip - Suspicious trip cancellation
I had a trip booked (R75), and the driver was a few minutes away when he cancelled the trip. I had to book a new trip (R92) which was R17 more expensive. Why did the driver cancel the trip? It is suspicious.
0 replies
19 months ago
SASKO Low GI Seed Loaf - No stock
Since the incident of the mouse (rodent) found in the SASKO Low GI Seed Loaf in KZN, we can't find the same in the retail stores in Centurion. Did Pioneer Food cancel production of this item at all production facilities in all 9 provinces? We feed this item to our exotic birds as part of their main dietary requirements. All Pick 'n Pay, Spar & Checkers stores have not been carrying stock for weeks. I appreciated your urgent response, as our birds are suffering. Kind Regards
0 replies
20 months ago
Eagle Clothing Centurion - Poor service
I visited the store at Centurion Lifestyle last week, to buy a T-shirt. I chose a shirt. I was told it was on promotion and received an R100.00 off. I wanted to buy another shirt but was told they are not on promotion. I asked where are the shirts on promotion. The staff informed me they "don't know". I took another shirt from the same shelf but was again told it was not on promotion. I decided to leave the store. This is poor & pathetic customer service. The staff decided to lose a sale, then offered me another R100 off. Absolute disgusting!
0 replies
24 months ago
Uber Taxis
I did 12 trips with Uber over 3 days. Their vehicles are spotlessly clean and well taken care of. Most drivers are very friendly but professional. The drivers are very helpful to assist on and off loading of any packages (groceries) or parcels (customer deliveries. I will recommend Uber anytime.
0 replies
24 months ago
Excellent product, a...
Excellent product, affordable pricing and good service.
0 replies
24 months ago
Sinaso, gave me an excellent service to resolve a technical technical problem with my rooter and internet
Sinaso, gave me an excellent service to resolve a technical technical problem with my rooter and internet. Great stuff... Ref# 633667
71 replies
25 months ago
Home-Connect - Follow up by the escalations team.
I received a call from the Escalations Team re the break in our internet connection and the general outage in our area, due to a fault from MetroFibre. They apologized for the poor communication and undertook to discuss this with the agents. I accepted their apology after proving the agent with further detail and what I expect as a customer. This is what I rate as good follow up and customer service. Regards
53 replies
25 months ago
Pick 'n Pay ASAP - Excellent service
I placed an order with Pick 'n Pay ASAP for a home delivery. When the order arrived there were 4 items missing. I called their customer call center and logged a complaint. Within 24 hours my complaint was resolved and I received a refund. This is what I label as brilliant customer service
53 replies
Review Distribution
5 Star
43 (49.42528735632184%)
4 Star
6 (6.896551724137931%)
3 Star
1 (1.1494252873563218%)
2 Star
0 (0%)
1 Star
37 (42.52873563218391%)