SJ
Shalendra J
Active since Nov 2020
29
Reviews
0
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Reviews
29 reviews30 months ago
Shocking response from Standard Bank Kingsmead consultant
I once went to the Standard Bank kingsmead branch to enquire about business loans. I spoke to a consultant called Shakilla. I was astonished by her response. She asked me straight why didn't I go to my bank to ask for a loan? Is this a professional way to talk? Do they not want business? Is she being so high class that they don't want new customers anymore ? Really shocking! I think they forget why they are there in the first place and who pays their lovely salaries! Then again this is Mzani (South Africa), so no one really cares about service here. I would not want to go back there again.
655 replies
30 months ago
Very poor service at FNB Greyville - some staff not concerned about customers and ****** of R5 by FNB on ewallet transaction.
Terrible service from this branch as usual. Staff such as Kathy (front assistant) and former branch manageress Mrs Joesph as well as a few others. Once I was charged for two declined transactions due to the store that I went to being offline at that time. The branch manageress then, Mrs Joesph told me that fees cannot be reversed and she was not interested in helping. Totally unbothered. However, a helpful and ever courteous staff called Arvind assisted me to successfully reverse the fees and I was refunded! So they say "how can we help you" as their catch slogan but even some managers/esses are so unconcerned. If it were their funds, they would run to have it reversed, of course! Sadly, poor Arvind was dismissed from branch and yet those pathetic other staff remain behind to provide their usuallly deplorable service. Feels so unpleasant to go that branch. Even new staff are picking up on that rotten attitude and giving it to us. Very sad! FNB in general needs to wake up its service and treat us properly. I was ****** by them for R5 as well in an ewallet transaction (did review on that), however up to today, I have not received my money from them. So why say, "how can we help you" just to look good to the public. You are just giving us more problems.
262 replies
30 months ago
Total disrespect for customers by Premier Fresh Reservoir Hills
Shocking how they treat customers like we are worthless and pieces of junk. Store manager Ahmed and his obnoxious cashiers and supervisors talk to us as they please without respect. You can't even complain to him. He and his rude team are ever ready to fight and argue. They may be cheaper, but so is their service level and poor attitudes. Luckily I no longer go there. I think we are more like dogs rather than customers to that money hungry store.
0 replies
30 months ago
Forced to close my accounts with Nedbank due to terrifying service right up to top management
I was a client of Nedbank for some time but I felt the service so bad that I was actually forced to close off my my accounts with them and bank elsewhere. Stinking service really! Staff spoke to me in the most shocking and rude manner that it was scary. They showed no respect at all for me as a loyal client. Ivan Manikas, Niren Kara, Shirazz (formerly of Victoria Street branch), and others were way out of line and extremely unprofessional towards me, especially when I voiced my concerns. Even teller Adrian Paul (at that time an employee of the main Nedbank branch in Smith Street) all basically got very unprofessional with me and made very terrible remarks. For example, Niren Kara told me that if I was not happy with that bank, I did have options!! Is that what you are there to do, chase away the bank customers? Ivan Manikass, I think he was in their contact centre at that time, also ran his mouth from A-Z with me, showing total contempt to me as a customer. When I spoke to senior management such as Faizel Omar ( top management) and Paul Myburg, I was only greeted with more unpleasantness and attitude. Faizel Omar even asked me to go to other branches like I was the problem. They get the high positions, but unfortunately can't perform and we beare the brunt of their staff and senior management's nonsense. Do these bankers do us a favour to work at the banks?? Then again, this is SA, rest my case.
0 replies
30 months ago
Spoken to anyhow by Shoprite and Checkers senior management
Shocked that we are treated like dirt and spoken to anyhow by senior management. To mention names specifically, Michael Diedricks (regional manager), Kevin van Niekerk (regional), Jay Behari, ,(top management). Ronesh Kandai (store manager), Tevin Chili and others. They talk to you as though you got no right to complain about pathetic service. We are spoken to by them as though we are worthless rather than their bosses, which we are as we pay everyone's remuneration. I know that all this will never change, it will get worse, but if we stand together on bad service, they will have to sort themselves out! The staff observe them treating us badly and they in turn do the same onto us. Everyone should be out of s job so they know the value of what they got.
0 replies
30 months ago
Cafe Limone City View - terrible service and attitudes
I used to buy food regularly at the abovementioned place. Very bad service and waitresses are rude and harsh. The shop owner, Kristo too, has a nasty attitude and even ignores us customers when we voice our complaints to him. He has a terrible manageress called Vicky who is so bad that she even made personal and highly unpleasant remarks to me, such as saying to me directly that I have a big mouth. Is that professional? Service become so bad that I had to stop buying from there. They simply have no regard for customers, especially loyal ones.
0 replies
32 months ago
Severe false accusations & harassment from LBN Trading Hub [Nolene Govender] in response to my review of her robbing me.
Hi HelloPeter community. On 11 June 2022, I had written a review about LBN Trading Hub Social Media Marketing [Nolene Govender]. I do confirm that she did actually rob me of R300 which was paid in advance to her upon demand by her and furthermore that I have not received my refund until today. The review was made in Pro Bono Publico (the best interests of the public - that’s you) as she had acted very immorally and has ********* business practices. Recently, I noticed a reply to that review from her Hello Peter profile in which she made many some severe and false statements towards me in defense of her ********* conduct. These include that I harassed her and engaged others to do the same. I only spoke to her directly on her WhatsApp at that time and used no vulgar terms that she is accusing me of. I displayed total dissatisfaction with her but never swore at her as I knew she would quickly use it against me. She also states that she dealt with me a lot and gave me many opportunities to submit my ads to her. That is a lie. After she received her advance payment in her account on the 15th of October 2021 (by the way it was a Friday and not a Wednesday as she incorrectly mentioned), she could care less about my work, hence that is where the problem arose and I then asked her to refund my money as I did not wish to deal with a rude and arrogant individual like her. So how could she have went out of her way as she falsely said, if she didn’t even care about me as a client after she received that advance payment? I have never used any swear word on her and I have never asked anyone to speak to her or swear or threaten her. I was liaising with her myself. Furthermore I had to block her on WhatsApp as it was getting quite unpleasant and I could clearly see that my money was gone for good. She did not block me first as she wrongly stated. I did post on the groups as well in order to make the public aware and prevent them from becoming victims as well. That is not harassment, that is acting pro bono publico (for public benefit/good). She had also posted these same false statements on my social media in defence of her unacceptable and ********* conduct. I had to actually block her on all my profiles! So she was actually the one harrassing me for making my review, which is my right! Members of the public, I swear to you in God’s almighty name that this lady is absolutely scary as she can concoct all forms of creative lies. I wonder if she is aware that all of that is wrong! First she ****** a poor man of R300, then makes false accusations against me and thereafter, invades my social media. Frightening to think what she can do next… I have evidence of payment made and her harassment on my social media. She cannot provide any evidence of all these severe allegations most especially that I sent her any ads to post on whatsapp number at that time because she knows I speak the truth. So basically, she didn’t do the work as I asked her not to, but took funds in advance. When I demanded to be refunded, she she has until current refused to do that, but rather continues to make these false remarks and accusations. She is truly so devious and manipulative that is really appalling as you don’t know what lie she will fabricate next. When others get ****med as well by her, then you will thank me for these reviews which take time of my busy schedule to write. Taking her side simply because she is a female will be a grave mistake! Even if she provides her contact number for you to get her side, what is she going to tell you? Lies. And then probably attempt to market her business directly to you perhaps!
0 replies
35 months ago
*****ing customers' change plus terrible attitudes at Telkom City View branch
I am an long-time customer of Telkom. On Saturday, 10 June 2023, I visited the City View (Game City) branch at around 11am to purchase prepaid LTE data and received a very shocking and terrible service from the salesperson, Nonhlanhla Mncube. She was very rude and arrogant from the time she began attending to me. I did try to overlook all that but when she did not give my change, and I had to ask her for it, that became a big problem. She become more arrogant and argumentative as soon as I confronted her about why I had to ask for my change. It was really shocking because she asked me what she must do if they didn’t have the change, yet it was only R1. Then where did the R1 come from all of a sudden after I had asked for it. If they rob 1000 customers of R1, that is R1000 of ****** funds for example. When I spoke to her about reporting the incident, she said that I can go ahead and do so. Just like that. That’s really concerning because is that the manner of speaking to customers? Are they doing us a favour? Are we not the ones paying their salaries? I then, whilst still at the store, contacted the store manager, Nomvuyo Ngcobo using my mobile. She seemed very disinterested as usual. I even ran out of airtime during the call and she had no courtesy to even call back. The service at that store has always been unpleasant and bad but this is truly the last straw! I will not ever enter that branch again! Sad that we customers are treated like animals or pieces of dirt yet we are giving everyone an employment in these jobless times. Furthermore, is it no longer compulsory for the stores to give us our change? Isn’t it a crime to not give customers their change?
0 replies
35 months ago
Terrible experience with Tefl South Africa
Terrible service received. Called to make enquiries about the CELTA course today, Friday - 2/06/23. A lady called Candice answered the phone. She was very rude and unhelpful and she cut the call on me yet I was phoning to make serious enquiries about the CELTA course. They don't appear to want business is the impression I got. I will never contact them again. I had high hopes of studying with them based on all that I read, but if they can treat potential students like this, then I think they shouldn't be around. Proof is in the pudding. Best not to deal with them. Plenty other decent academies that deserve our support and money.
0 replies
41 months ago
Waited over 2 hours for Checkers Sixty 60 delivery! Plus horrible service from Checkers & Sixty 60 Help centre
Hi all. I had been using the Checkers Sixty service for a few months till recently and found the service to be horrible! One of my main issues is that drivers were going to the wrong home as there are two homes on the same property, despite me always giving the drivers clear instructions via the message service to come up the driveway to my home at the top. Drivers clearly don’t want to read messages and most don’t even bother calling when they realise that they are at the incorrect delivery door. They have all kinds of excuses and some are argumentative and have a bad attitude. On the latest occasion, Friday, 2/12, the delivery took 2 hours 15 mins to arrive and nobody had the decency of letting me know that delivery was going to be heavily delayed beyond the legally allowed time. Only after I messaged the driver again, was there a call from a Naledi from Sixty 60 help centre. She was rude too. I then contacted customer care after that latest delivery incident and as usual, they really give a damn about our calls. That centre is just there for the sake of them having one, The staff and their managers such as Wasim do not take calls or return the calls. Why don’t they not leave behind their salaries at the end of the month, why take it when you cant do your work? It was always a nightmare to call the Sixty 60 customer care. Even the branch manager and staff at the store which the goods were dispatched from, namely Overport Checkers, don’t want to take our calls and help us when we contact them. Shocking , but after all this is South Africa. I will not use the Sixty 60 service anymore. Drivers don’t want do our deliveries and also if we do get one, do we wait over 2 hours for something that legally supposed to be delivered within 60 minutes?
0 replies
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