AM
Antoinette M
Active since Nov 2020
24
Reviews
0
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Reviews
24 reviews26 months ago
Unfairly treated
This is complaint on how unfairly I was treated by the female security guard at de Villiers branch because im using laptop bag as a hand bag….and yet the store rules says no bags are allowed, but as I was standing by the door I could see people going in and out of the store with the lunch bags and huge huge bags but I was not allowed to enter with my bag . I tried explaining that im using this bag as my hand bag , I cant enter the store with my fone and purse on my hand what if someone snatches the purse on my hand while im in the store , she told me its not her problem. I asked for a manager and she refused calling the manager ….and she instructed the cashier not serve me . That’s a total disrespect , it was in the morning , I was on my way to work. She doesn’t respect me as customer and my time and that is not fair because all customers should be treated equeally . Just because I am Sangoma doesn’t mean I deserve little respect .
0 replies
26 months ago
Unfairly treated
This is complaint on how unfairly I was treated by the female security guard at de Villiers branch because im using laptop bag as a hand bag….and yet the store rules says no bags are allowed, but as I was standing by the door I could see people going in and out of the store with the lunch bags and huge huge bags but I was not allowed to enter with my bag . I tried explaining that im using this bag as my hand bag , I cant enter the store with my fone and purse on my hand what if someone snatches the purse on my hand while im in the store , she told me its not her problem. I asked for a manager and she refused calling the manager ….and she instructed the cashier not serve me . That’s a total disrespect , it was in the morning , I was on my way to work. She doesn’t respect me as customer and my time and that is not fair because all customers should be treated equeally . Just because I am Sangoma doesn’t mean I deserve little respect .
0 replies
38 months ago
Bad attitude
Subject: Bad attitude Good day, I went to pep stores phumula yesterday and bought a pkt of powder soap and a. Flees blanket... Ntombi N the cashiers wanted to put my two items together in one plastic and to me that didn't make sense because the powder soap was liking... I asked her to separate the two because the pwd soap will spoil my flees blanket and I bought that for someone as a present... She was so rude and replied by saying the store only allows them to give one plastic to a customer then she gave me the powder soap on my hand without the plastic I refused to take it... She then went to a bin to look for a plastic and she put my powdersoap from a plastic that's dirty from the bin.... I mean I payed for those items to be treated like that... Such humiliation for just being a paying customer at pep phumula... I was really hurt by the ladies action... She treated me like a nobody as if she was doing me a favor by helping... This behavior is not acceptable. Even if the store allows them to give one plastic to a customer... I was buying from the store she could have made an exception. Cashiers name Ntombi N
0 replies
40 months ago
The worst , i mean really worst experience as an account holder
the worse bank ever , i went to the branch on sat to close my account because im just unhappy with the service I'm getting from the branch and telephonically -It took me two months to have my account cheque account to be approved with nedbank , as soon as it was approved y surname was incorrect , and then i had deal with green bucks thats not showing on my app , i had Tanya at newmarket branch assisting me for the past two weeks , even now im still waiting for her feeback . I will like to close my cheque account with you , yet again i was taken from pillar to post , hopefully this time my request will lend on some one who will assist me hopefully. Not happy at all with the service
0 replies
41 months ago
Bad services from Jabulile and its not the 1st time
Jabulile store supervisor does not have customer service at all. And she is very disrespectful I was waiting on the que for 5 minutes ,waiting next on line then nexthing Jabulile calls her friend next to be assisted while im standing and it was my turn to be assisted . Then i asked what so special about that customer to just come in front of me without asking for my permission. I was told that Jabulile she is the supervisor , the store does what she says , she might be a supervisor but that shop doesn't belong to her she needs to respect all customers . She cant do favours for her friend while other customers suffer because she is in charge favours her friends 1st .
0 replies
42 months ago
Hollywood bets ITS BIG SCAM BECAREFUL,
bad services indeed, call centre agents needs training , their very rude i deposited money into my Hollywood account , 3 days later the money is not reflecting , im calling them Rude consultants are not willing to assist me , the whatsapp line its useless the call centre number im caller number 200 waiting to be assisted. I just need my money back or you scammed me Hollywood , Im not sure if i will get feedback from this , i have been waiting for an rom you and im now struggling to get hold of you so that i can do follow ups . REception is very rude not willing to explain to customers why she is taking me from pillar to post . REf : 9320955 Acc : 52219005
132 replies
43 months ago
bad service extremely dissapointed
I ordered via uber eat and when my order was delivered its was not what I ordered, or the store failed to follow my instructions as Uber eat app.I returned my order with the uber driver I called and spoke to Kgothatso and she assured me she will resend my order . 2 hours later my order is sent and the burger was tasteless and had off smell….chips were to dry and I asked for mayo Sause sachet and I got none not even tomato Sause , Im so unhappy with the service received and extremely disappointed . Im used to buying the whopper burger and its my favourite , but todays burger was not the whooper burger I’m used to , nor the one advertised on the app . and I just paid for nothing because I had to through away what was delivered because its not what I ordered and worse its off. How could you treat paying customer like that?
0 replies
43 months ago
2 weeks of waiting and still waiting for a response
ref : 2xxwdh1 Its been 2 weeks waiting for feedback , application was done on WhatsApp , im starting to wonder if its not a scam , the call came from Capitec bank cape .0218094412 , every day i ask for an updated and I'm the response is always asking for my fica docs that was send before . All i need is just an increase on credit card...that's is your response will be highly appreciated .
133 replies
44 months ago
Slow service
it took nedbank a week to open an account with them , eventually i got my account activated , im not happy with my app , when i login it shows someone elses surname not my surname , i asked Busisiwe at the new market branch to assist so that i can see my surname on the app , she told me that she doesnt know what she needs to be done , the best option is to call 080 055 5111, and i dis to my surprise Mahomed advices me to go to the branch for assistenc , telephonically i cant not be done . So im wondering why i am been taking pilar to post just to get my surname right on the app , no seems to know what needs to be done , and that make me wonder as new account holder with you if i made a good decision to be with you . I only changed accounts because in the long run ot will bevefit me as MFC accountholder . Im hoping for a speedy response , i dont like opening my app ins seeing Basutu as my surname , plz someone rectify this error .
0 replies
44 months ago
Slow service Capitec Eastgate branch
Capitec Eastgate mall they made me wait for 30 minutes sitting without no assistance , the line manager was available and 3 ladies were sitting in their work station without assisting customers, besides me there were other customers waiting for nothing . 30 minutes later my ticket number was called , i asked the lady why she had to make wait for nothing for 30 minutes no explanation , she tells me that she was assisting walk in customers , but that doesn't make sense there were other 2 ladies including the manager they could have assisted. Bas service from the eastgate branch
74 replies
Review Distribution
5 Star
1 (4.166666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (12.5%)
1 Star
20 (83.33333333333333%)