TZ
Tobeka Z
Active since Nov 2020
13
Reviews
0
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Reviews
13 reviews6 months ago
Horrible service, worst courier ever
I am actually so over all of this, aland lack of service from CCD Couriers. I ordered the rain101 last year December. I requested the old device be collected and the advisor told me he will arrange for that to happen, he further advised me he booked the collection. No one from CCD Couriers came out, this is the company Rain uses for deliveries and collections. A second request was then loaded, and no luck. Rain has now *******ly loaded my account now, putting me in a very arrears amount, because of the fact that CCD did not come out to ever collect, and they now want to charge me for the device that was not collected. I requested collection last week Friday between 8 and 10am (last week Friday), for the third time, it is Monday 16:35 and still the device is here. CCD Couriers simply called now, and when I expressed my frustration, the lady replies, "Hmm I don't know about that, you must speak to a supervisor to fine out", does not offer to transfer me, makes it my responsibility to get ahold of the supervisor. Rain and CDC Couriers, are the most unprofessional companies I have come across.
1 reply
6 months ago
Horrible and terrible companies
I am actually so over all of this, and the proof and lack of service from Rain. I ordered the rain101 last year December. I requested the old device be collected and the advisor told me he will arrange for that to happen, he further advised me he booked the collection. No one from CDC Couriers came out, this is the company Rain uses for deliveries and collections. A second request was then loaded, and no luck. Rain *******ly loaded my account now, putting me in a very arrears amount, I requested them to review this and it is not on me that the item was not collected, and STILL TILL THIS DAY THEY HAVE NO CORRECTED MY ACCOUNT, INSTEAD THEY WANT TO TELL ME THEY WILL INVESTIGATE TO CONFIRM I ASKED FOR COLLECTION, HOWEVER I AM CURRENTLY BATTLING COLLECTION AGAIN. I requested collection last week Friday between 8 and 10am (last week Friday), it is Monday 16:35 and still the device is here. CDC Couriers simply called now, and when I expressed my frustration, the lady replies, "Hmm I don't know about that, you must speak to a supervisor to fine out", does not offer to transfer me, makes it my responsibility to get ahold of the supervisor. Rain and CDC Couriers, are the most unprofessional companies I have come across. When you call into rain, the people they got to handle their call center, also make statements like, "I am not sure, I just work here", how disgraceful, and I am going to make sure I make this trend on all social media platforms, let's see how it goes when you start loosing customers.
8 replies
6 months ago
R6479 TAKEN WITHOUT PERMISSION
I am a very unhappy rain client, the account I took out with Rain was suppose to be R649, they suddenly added an additional home 5G to my account without my permission, and now upped the account to R1200 without my permission. The entire time, I did not question it, I figured because my account was a bit behind that is what caused it, upon check the detailed statement, they added on additional item, when calling rain now, Freddy or so he said his name was call took place at 12:52 on the 24th of November 2025. I am extremely upset, And now they confirmed I have been over paid R6479 up until now, and they want to give me the run around and stories, Many people have spoken about incorrect billing and debiting and now I have fell victim to this
16 replies
13 months ago
Horrible Experience at Indibano
I contacted Indibano Auto body repair services for a replacement of a window, as well as a quote on damages to a vehicle. I asked for the vehicle quote for repairs last year November and we are now in May, and I still haven’t received it. Upon calling for the window, they call and give me a cost for the window, they booked my car in, I left it there the day, and they had it the whole day, when I get back to my car, the window is still not fixed, they tell me their suppliers have them the wrong amount, however when I called the same provider they said to me they did not give Indibano the incorrect amount of window, they gave Indibano everything correct. When I addressed these concerned both Kieran and Lorenzo became arrogant, and had such a terrible attitude, this is so unprofessional and terrible customer service.
0 replies
15 months ago
Horrific service
I had an appointment at Eve on board, I booked the deep French for 100 according to their website, I called 3 times prior to my appointment to confirm what I wanted to do, and the cost? The one lady proceeded with confidence to tell me my total will be 385 including my wax. I proceed to my appointment, once I get there, I then again confirm what I am doing and the cost, the nail tech tried getting me to go more experience and I said, I don’t want gel just acrylic for 100, after my treatments I get to the till and get told my total is 630, upon enquiring this they proceed to tell me it’s gel on my nails and nail art. I called head office, they have been no help, they instead went to explain how we got to the total, only then at that point telling me it’s gel and not acrylic on my nails and there is nail art, but the only thing I’m nails is a french line, which stated “DEEP FRENCH 100”, I proceeded to tell her I told them 4 times what I wanted, it was their job to ensure they do what I had booked for. They are not willing to assist!! A previous appointment the nail tech was 45min late, they had to get a new nail tech and my nails were still not up to standard and rushed, my nails are constantly chipping, the service here is horrific.
0 replies
15 months ago
Groenkloof hospital, shocking private hospital feedback
I had the absolute worst experience 2 days apart from one another at Groenkloof hospital. I was rushed to the hospital Sunday morning at 01:00am due to a kidney infection. When I get there the intake nurse there was so unfriendly and spoke to me with alot of attitude, during my stay there there was nothing poo in their toilets that was not cleaned up and the bathrooms smelled terrible, there is another nurse that was on duty by emergency that would interior the doctor giving patients feedback and then it would be about something that can wait, they left me for 5 hours only when I had demanded the doctor come give me feedback, she suddenly appear and I was giving all information and was discharged within 20min from me complaining. I was told to return Wednesday for the results of the further testing I had done, I returned and had to wait 30min for a nurse to call me in for vitals and an additional hour just to be taken into a room, there there I had waited another 30min to be seen and was only seen because I requested to rather be called with the feedback. Upon approaching the nurse (Sister Bester) elderly lady with a blond hair in a bob, I had asked her if the doctor could rather call me with the results as I have to fetch my son my school, she was so rude, raising her voice and pulling her face and being plain out rude, I had then asked her why is she being rude and speaking to me like I am illiterate and I will report her, suddenly 2min later the doctor was yjeee giving me feedback on the matter and I was discharged
0 replies
33 months ago
WILGERS LIFE HOSPITAL
WILGERS LIFE HOSPITAL is the worst hospital on the planet of this earth I swear. They had him there since Tuesday, they took bloods and insisted we keep me him there, so they can put a drip in. And if not we must sign a paper saying we refuse there help and we are going against their advice. Wednesday morning, he pulled the drip out and they left it out because he wasn’t going to Keep it in and the point of the admission was to keep him hydrated They gave him the same meds I had a home orally and made me administer the medication. Thursday morning, the doctor comes and says he has a viral infection but they don’t know what because they waiting for the stool sample. And later that night they do a nose swab. Friday morning/yesterday the Dr comes in at 7:30 somewhere around there, speaks to them nurses and not my mom, they only told my mom what was happening when she eventually asked. All they end up saying was “they cannot find anything, so he must go home”, they don’t speak to my about it more, my friend that is a nurse had to go ask them to explain exactly what is happening. So they sent him home in the same condition he was in when he was admitted they very same condition they said if not treated can lead to hypertension or his organs failing and drying if he does not stay hydrated. So I wasted a week at hospital to come back home with no answers
1 reply
40 months ago
Discovery worst Medical aid
I am honestly so sick and tired of Discovery Medical aid, I have been telling them since January that my email address is wrong and that I am not recieving emails from them, my son had to get his tonsils and adenoid removed and I called in to find out which ENT specialist is covered by them, they referred me to this Dr, and now I get this lovely bill for the anaesthetic doctor of over 4k, I call them to ask them what is going on they say the Doctor is only covered up to 100%, I say to them no one ever told me to confirm this, they ask me if I got the authorization letter stating all of this, I said to them no I didn't because I have been telling you guys my email address is incorrect, the advisor helping me says well this is our rules and it is not covered, I ask her to speak to a manager they have me for over 10min if not longer, The manager helping me is rude and unprofessional and speaking over an already upset client, I am so sick of Discovery taking advantage of their clients, they are **** expensive and then still pull **** like this, now they want to try and make this my fault and problem when if I said yes I got the preauth letter they would have said the letter states it, now that I am saying I didn't get it now they want to tell me bull**** about plan types and whatever else, I am taking this now to facebook, instagram and twitter as well, this call took now with the rude manager took place about 20min ago
3 replies
40 months ago
Terrible Service
South African Debt Advisors is terrible and I would not advise anyone to every confider going under debt review with them. I cancelled my debt review with them because it just wasn't worth it for anymore, I got an SMS from one of my creditors saying my account is paid up and they still debited my account when I went to said creditor they said I still owe them the full amounts when asking them about it, they said I should figure it out on my own, when saying to them but you debited my account so you should answer me, they said I can go reverse the debit order, they are so unprofessional and they are such sour humans because I cancelled with them. Do not ever do businesses with South African debt Advisors. Terrible service, I am appalled to say the least, it is shocking to me. They have been paying the interest on my accounts not the physical accounts so they have basically been paying it to keep it at the amount owed so it does not progress further, they lie to you it is so shocking
0 replies
41 months ago
Terrible service and quality
This store has been a horrible experience, we went to view a bunk bed, the lady that assisted said the bed is 2300 including the mattresses, when I called to book the bed to buy it they said its 2300 without the mattresses, I told the lady that is not what I advised and she said with an attitude it's noted on the bed, eventually my dad had to get involved and they said they will give us the bed for 2600, when we got there they had swapped out the mattresses with cheaper ones and when I told them these were not the mattresses that was there to view the bed, Joline then said with an attitude well these are the mattresses we giving you because we covering the other cost of the mattress Joline was the worst gave the worst customer service. Eventually we called head office and they said they should give us the other mattresses for the 2600. When the bed arrived it was raw wood which we had to stain as the wood would dry out if you don't, assembling the bed, one of their *****s didn't fit and it snapped the one wood piece on the side, they use cheap wood and their service is so terrible, i would never go to them they post my future business
6 replies
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13 (100%)