GN
Gladys N
Active since Nov 2020
9
Reviews
0
Industries
Reviews
9 reviews38 months ago
A frustrated customer
I have requested a for a downgrade on my subscription and was not informed that I am going to pay more for just to downgrade and was not give the correct information so that I can make the correct decision to assist in my time of financial difficulties I was supposed to pay R575 and now I am supposed to pay R856 just to downgrade and no one told me this was on the table for me to pay and now on top of the problems I have i am supposed to pop up more cash that o don't even have , while dstv have constants who are supposed to info u about the choices u have .This I really painful and hurting and really help from the people who are at account who can help with this matter will be highly appreciated .
53 replies
41 months ago
Unhappy customer
I have bought 3 laminating machines and they were all not working I requested a refund so that I can buy another brand but I was only refunded for 2 machines and have been requesting my refund nkw for days sending emails back and forth with no success.
0 replies
43 months ago
Bad service
My name is Gladys I have called in at telkom on the 4/10/2022 to ask why was my account not debited and was told its a system error but I can just pay in the money which I did but to my surprise my line was suspended and called in again and was told pay on line my line will be opened immediately I did then now I am told no it takes 24 hour for my line to be opened. This is a very poor customer service as my account was not supposed to have suspended as I spoke to them and alerted them not the other way round but it's me who sitting without data and and can't make calls
0 replies
51 months ago
A fustrated custome
I have a cover for home content and I logged a claim with them then was told my claim was not approved due to that I was covered for thieft and they will send the record that states that but when have not received nothing for me them or any email to proof what they are telling me.
53 replies
52 months ago
Bad service
I took my can in for the past three months paid about R8000 for diagnosis and repairs it like my car was from best worse I took it there it was making mild noises but now is worse. The car deller at pretorius str in town. Is bad I took it twice for a recall still not happy
0 replies
55 months ago
Unhappy customer
I am writing with a broken heart as i was called to subscribe for the price lock and was told that I will be paying R500 and now I have already paid R20000 for the only 2 months. I have called customer care they kept on saying they fixing my problem with no success as now when I check my balance is R845. And no one can explain it to me. I have paid two months forward but I am still behind. I regret taking their package and also very angry because I have used my airtime and travelled to dtsv with still no explanation and they say I must again call price lock which the phone was dropped in my ears today when I was transferred to understand what is happening.
53 replies
61 months ago
Debit order not authorized
Epic 3 have been deducting money from account and I have not been able to get hold of them and I don't know for which account and why are they busy doing so on my account.
0 replies
66 months ago
Bad service
Hi I have been trying to get to finchoice but with no success as they need my old information which I have been giving to them is like I am getting nowhere as my calls are dropped after they say the information is wrong but what I am asking is that then there is no other solution like send your id copy so that they can verify is they speaking to the correct person. There must be another forms because my account is very old account I can't remember some of the details so my world have to stop due to that. I need a paid up letter from them so that I can sort out credit status.
56 replies
66 months ago
Paid up letter
Hi I have been asking for a paid up letter for my cheque account which had an overdraft for some time now with no assistance I have called went to the bank but nothing the lady at Bank even referred the matter but the relevant people who are supposed to help me just don't care of my needs as their customer.
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
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1 Star
9 (100%)