YS
Yunqiao S
Active since Nov 2020
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Impressive Service from Brolink Team
I would like to compliment Rina and the Brolink team for their excellent service. Their claims response has always been extremely prompt and efficient. Every query is handled professionally, and updates are provided in a timely manner. Thank you for the outstanding support — it truly makes a big difference.
53 replies
13 months ago
Gross Negligence – Incorrect Meter Readings for Two Consecutive Months and maybe contiune
I am extremely disappointed with Reacomp Meter Readers’ careless handling of electricity meter readings. Due to their negligence, the meter reading for Unit 28 was wrongly recorded under my unit (Unit 12, Sandown Hills) for two consecutive months, resulting in incorrect electricity bills. This mistake has serious financial consequences, as I have been overcharged for electricity I did not use. Despite providing clear evidence, including: A photo taken on 20 March 2025, showing the correct meter reading (5846.8). Multiple follow-ups with Reacomp and the property management company. The issue remains unresolved, and I continue to receive incorrect bills. This level of negligence and lack of accountability is completely unacceptable. If I had not checked the records myself, this overcharging could have continued unnoticed. I strongly urge Reacomp Meter Readers to take responsibility for their errors, correct the billing mistakes immediately, and ensure this does not happen again. If the issue is not resolved, I will escalate the complaint to regulatory authorities and consumer protection agencies. I do not recommend their services unless they can demonstrate accuracy and accountability in their operations.
0 replies
13 months ago
Ongoing Billing Errors & Broken Promises – Unacceptable Service from Compeg
I am extremely disappointed with Compeg’s ongoing negligence and failure to correct a serious billing error, despite multiple complaints and their repeated assurances that it would be resolved. The issue began when I noticed that the electricity meter reading for neighbor unit was mistakenly allocated to my unit. This mistake has been ongoing since 2025, causing incorrect charges on my account. I immediately reported the issue and provided clear evidence, including: A photo taken on 20 March 2025, showing the correct meter reading (5846.8). Email records of multiple follow-ups, in which Compeg promised to correct the error. Despite their commitment to fix this, the same mistake keeps occurring, and I continue to be billed incorrectly. Their latest response was yet another empty promise, with no corrective action taken. This level of incompetence and disregard for customers is completely unacceptable. If I had not checked the records myself, this overcharging issue could have continued unnoticed for even longer. I have now issued a final demand for Compeg to correct this error by the end of today. If they fail to do so, I will escalate this complaint to regulatory authorities, consumer protection bodies, and the Ombudsman. I will also continue to raise awareness of their poor service through public platforms. I strongly advise anyone considering using Compeg to be extremely cautious, as their lack of accountability and repeated errors show a complete disregard for customer concerns. I expect immediate corrective action from Compeg and will update this review based on their response.
0 replies
51 months ago
Gloria Mngomezulu
Gloria Mngomezulu assisted us for the claim history and sort out the issue quickly
53 replies
55 months ago
Checker Sixty60 ridiculous design like a scam!!!!!!!!!!!!!!
I made an order on 09.October 2021. And inputed wrong number to driver tip option sinstead want to input CVC for payment. I didn't released this mistake until yesterday I checked in my bank account and found I paid high driver tip that is higher than my order amount! I contacted with Checker Sixty60 and wanted to correct this error for refunding which I wish to give the driver for R10 instead of R869. Sixty 60 never confirmed with me about this if they found the tips is higher than order amount! But today Checkers Sixty60 give me the reply: [ Ticket: 991585 ] Incorrect amount Inbox help@Sixty60.co.za via my332859.mail.crm.ondemand.com 1:23 PM (1 hour ago) to me Dear Valued ***X, Thank you for your support! Checkers Sixty60 does not control the tip that the driver receives as it is billed directly to the driver. Unfortunately we are unable to reverse this tip from our side. Apologies, Yours in service Team Sixty60 I totally can not accept this! Where shoud I fight for this?
0 replies
66 months ago
Vodcom contract
My vodacom contract will end on 25/11/2020. I want to cancel my vodacom contract and have sent 2 emails requesting to cancel the contract on Oct 13 and Oct 14, 2020. Not not replied and no confimation. Then I also sent email to customercare, there was answer that she has transfer my requirment to cancellation department. And they will replied to me after 7 working days. BUT STILL NO REPLY. On 17/11/2020, I called the cancellation department, 0821958, the lady served me. Then the ridiculous thing happed： She told me her job is not to cancel to contract and push me to continue the contract, even suggested some offers. I told her I just want to cancel this contract, it is very simply requirement ! She repeated her answer: she can not cancel it because it was not her job!!!!!! I was so suprise that if the contract can not be cancelled, why vodacom company setup this " cancellation department"???????????????????I ased her if she can not do my requirement, who can refere to, The answer is "No one“。 ”I insisted my request, but she gave me several different answers. This useless converstation was lasting 32mins!Finally I was told I need to call 0821958 again on 25/11/2020!!!! Because she just add a note in log. At last I requested her give me the reference number, I was told that there is no reference number !!!!!!!!!!!!! When I insisted, she said will sent me the sms and email regarding to this. BUT NOTHING RECEIVED!!! I requested her to tell me the reference number before I received the sms. She told me it was 1#34838011334*******, I haven't finish hearing the reference number, the call was cut off!!! Before this experience, I always thought vodacom is the proudly company in South Africa. But now, what kind of service is this?Why it is soooooooooooooo difficult to cancel contract ???? I am extremely disappointed in Vodacom and would not recommend their services to anyone anymore.
168 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)