NL
Nthabiseng L
Active since Nov 2020
11
Reviews
0
Industries
Reviews
11 reviews35 months ago
Did not receive R100 data after purchase and no assistance offered
I am on a 24 months with contract with MTN and I opted for it because they had the phone I wanted to purchase so that's great. I only have one issue that is still not resolved. I bought data for R100 and received an sms that money was debited and that the transaction was successful and the data has been loaded. I never received my data. I called MTN and the person who helped me was not pleasant. She asked me to send proof of the SMS which I did and regardless of the fact that I stressed the importance of me getting that data urgently as I was working from home I was told to wait for 72 hours, well It's been more than three weeks and I still haven't received that data or my money. Can MTN please refund me as I am not allowed to speak to the manager according to the lady who spoke to me. Her name is Busisa Kuse.
0 replies
38 months ago
Best Hotel Experience
We've had such a pleasant stay at the Maslow Hotel in Menlyn. We arrived before our check in time but was allowed in at 10am, their service was great and the buffet on the 15th floor was great. We've enjoyed most of the amenities like pool, gym and amazing breakfast together with our room on the 17th floor. The bathroom was spacious and stunning.
0 replies
38 months ago
Best engagement/proposal spot in Krugersdorp
I would like to commend Weston Guest House for their best hospitality and romantic place. I had an epic surprise engagement and the place was just too beautiful. Their play list was fit for the occasion and everything made my engagement memorable and blissful. Everything we needed was provided and Anneline is such a friendly lady, very welcoming. I'd definitely visit again and recommend it to anyone wanting a spacious, romantic yet affordable getaway.
0 replies
38 months ago
Poor Service and Negligence
I had an accident on the 3rd of February and my car was towed to Renew-It Rivonia, I was assigned a service agent by the name of Isaac Simpemba. I sent the case number the next day and claims to First for Women. Since then, inspection of my vehicle was done on the 7th of February and authorization was sent by First for Woman, on the 24th of Feb I received another authorization for additional parts. I am not happy with the service am getting especially the turnaround time, waiting for the car for such a long time is a serious inconvenience. My car was not badly damaged to a point where I could wait for so long, I am still going to wait for the car to be repaired as there are 10 steps that the car must undergo before I get it and it is currently on step 2 (part ordering). I need assistance in prioritizing this matter, I’ve waited far too long and am not sure how much longer do I still need to wait for those parts before the car is fixed. I would really advise First for Women to check their processes especially with third parties, we pay for insurance for peace of mind in such circumstances not to be frustrated and grieved by the process.
53 replies
38 months ago
Accident Authorization taking long
I had an accident on the 3rd of February and my car was towed to Renew-It Rivonia, I was assigned a service agent by the name of Isaac Simpemba. I sent the case number the next day and claims to First for Women. Since then, inspection of my vehicle was done on the 7th of February and authorization was sent by First for Woman, on the 24th of Feb I received another authorization for additional parts. I am not happy with the service am getting especially the turnaround time, waiting for the car for such a long time is a serious inconvenience. My car was not badly damaged to a point where I could wait for so long, I am still going to wait for the car to be repaired as there are 10 steps that the car must undergo before I get it and it is currently on step 2 (part ordering). I need assistance in prioritizing this matter, I’ve waited far too long and am not sure how much longer do I still need to wait for those parts before the car is fixed. I would really advise First for Women to check their processes especially with third parties, we pay for insurance for peace of mind in such circumstances not to be frustrated and grieved by the process.
53 replies
54 months ago
Great Service and Food to die for! Kudos to the chefs!!!
I've had such an amazing solo date at Hussar Grill Waterfall in Midrand. I had a mini fillet and my waitress advised that I have it medium well, she knew what she was talking about. It was cooked exactly how I wanted and I really enjoyed it, topped with pepper sauce and some side veggies. My night was made. I just want to encourage the staff to keep their good work and try to improve a bit on paying attention to their guests especially when they leave otherwise I was happy with their service and food.
0 replies
60 months ago
Nedbank Personal loan settled but still reflects as owing on Nedbank's systems & Credit report
I've had an unpleasant experience with Nedbank. I got a personal loan from Nedbank years back which was really great and I was approved in minutes. My relationship with Nedbank went wrong when I asked to reduce my monthly instalment and was denied that because my account was not in arrears. So I had to let my account go in arrears because I was no longer employed and unfortunately it ended up being handed over. Last month on the 10/04/2021 I managed to finally settle my account and I received my paid up letter on the 12/05/2021 after making countless follow-ups. After getting my credit report I noticed that this loan in particular was still not up to date. on the 17/05/2021 I made another follow up to request that my account may be closed and was given this reference number by Tintswalo 46923101, she advised that I will received a call from Nedbank legal department latest by Thursday. No one contacted me since then, today I called in again to make another follow up and spoke to Nicole who advised that the number I was given to call legal department was not correct, she gave me another number to call. I called the number and spoke to Zandile who still told me that she is not in the legal department, in fact she mentioned that legal department does not have a direct contact number instead she will give me a reference number and I must expect a call within 3-7 working days from legal department. She gave me this ref no. 4709304. In honesty am really tired of being sent from pillar to post without getting assistance. I need my account to be closed as I have paid it up in full. Please close my account and send me a letter that proves that it has been closed. I no longer want to wait, I have been delayed for too long now and I cannot apply for an apartment due to this status on my credit that is not reflecting truthfully. I need feedback by tomorrow please or latest by Thursday. I would really appreciate some assistance in this regard.
0 replies
60 months ago
Personal loan paid up in full but still shows as active and owing on Nedbank's system & Credit report!!!
I've had a personal loan with Nedbank six years ago and before I left my previous Job I tried to ask Nedbank to reduce my monthly Instalment which they refused because my account was not in arrears. This led to my account falling into serious arrears and I ended up not being able to pay it. Now that I have finally managed to pay it last month I settled it on the 10th of April 2021, my account is still reflecting as active and still owing. I have received a paid up letter however my account is still not updated. I've been calling Nedbank for many days and every time I call I am given a different number to contact legal as they all say legal must do the updates. Last week on the 17/05/2021 I called and was given this reference 46923101 and was told someone will call me latest by Thursday. I received no call until today so I decided to call again to make another follow up. Again I've been given a different legal department number and another reference number 4709304 and this time the lady said legal does not have a direct number and that I must wait for them to call me back. My credit has been ruined for the past six years and even now after settling my account I still have to suffer? This is totally unacceptable. Why do we even have to make so many follow ups when you have received the money owed to you? I need assistance ASAP on this matter, am tired of calling and not getting assistance and am tired of getting all these turnaround times that are never honored by your consultants. Where are we supposed to get help from if everyone is giving wrong information to us? I don't think that I will ever use Nedbank EVER in my life, am truly disappointed and angry at this terrible service I have received. Can my account kindly be closed and a letter sent to me on email with the closure in writing so we can part in peace please!
0 replies
64 months ago
Medicross Roodepoort claiming money already paid to them and handing the account to lawyers!
In 2019 i went to Medicross Roodepoort as i was sick. The doctor, Dr. van Zyl gave me some meds which i had to contact him after a week to alert am not getting better. He asked me to come and see him again which i asked if this is a separate consultation and he said no, it is just a follow up and i must come straight to his office. I did that and got helped however months after this had occured i've been receiving calls and smses that i owe Medicredit. I tried explaining this which seems to be fine only when we are on the phone. Now am being threatened by lawyers telling me my account has been handed over! It is really not fair for businesses such as Medicross to just hand over a matter that was never handled properly internally. So now am supposed to pay R566.39 from R464.04 of which i paid this amount on my first consultation. This is utter nonsense and we should not be treated like this! I can't get my credit ruined over this amount and i hate the fact that what's recorded on the confidential main i received is when i was contacted but they do not show my responses.
0 replies
65 months ago
Capitec Jammed card resolved within a week
I just want to commend Capitec Bank for resolving my jammed card issue promptly. The complaints department called me and made follow ups with me until the matter was resolved and now I have my new card. I hope the same great service I received will be extended to all Capitec users in future.
56 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
2 (18.181818181818183%)
3 Star
1 (9.090909090909092%)
2 Star
1 (9.090909090909092%)
1 Star
5 (45.45454545454545%)