Active since Dec 2020
I took a funeral insurance last year from a lady Charmaine at our work wellness day. She attempted doing another debit order i rejected and this month i realized i have been debited twice for the same policy different reference numbers. These people are so desperate for sales they take our personal information and use them.
I took a funeral insurance last year from a lady at our work wellness day. She attempted doing another debit order i rejected and this month i realized i have been debited twice for the same policy different reference numbers. These people are so desperate for sales they take our personal information and use them.
Im very disappointed that i went to get a qoute for different policies with this company and i explained to the agent Lebo that i need to compare with other service providers im not taking a policy but just need qoutes. The guy went to do an enquiry on my credit at ITC this is gonna affect my my credit statis with lots of enquiries this is gonna remain on my profile for full 1 year. I would like this company to remove that enquiry i did not accept the policy i said im still comparing
Very unprofessional i took my ring for resizing on monday they promised 5 days i this 5 days a qoute will be sent to me to accept 1st i have not received anything. No communication. Those ladies were busy gossiping at the back the one who came to assist gave me a price then the other ones comes says something else.
Why do we subcribe to these institutions when we not getting the service when we need our reports. We are controlled for the past few days i was not able to log in they wanted me to submit fica documents which i did twice still cant access the site for my report i called still.
Zandile gave me excellent service with my family booking good customer service.
I have a funeral policy which i took last year October im happy no problem but i thinkd these agents take our details and redo the policies again without our consent i received a new debit order mandate i ignored didn't approve after a day i see on my bank profile Old mutual mandate for the same amount i spoke to someone yesterday n told them i dont want a new policy i didn't apply he said i must reverse the transaction on my account do they know we are charged to reserve. This Charmaine lady is trying to get commission using customer private information without any consent.
This company is a ****. They have disappeared with my husband money since December he paid them and signed a contract they have disappeared no longer taking calls. ****** ****s Lwazo Gumede and Zola Ngidi that hard earned money you took will never make you rich and I'm sure it's even finished
You are a company that sells lies this is not a villa but a dirty block of flats no braai stand tvs are not working no cleaning service This is not Balito like you said it's not a villa not private pool like on the pictures this not a comfortable place we got very strict rules on the day of arrival it was not shared when we book the windows are very dirty . Only 1 tissue paper 1ply as a starter pack when we paid R52 thousand for 2star accommodation 12 Sairia house in Lamercy. No maintenance people. Ref number HMBZP94ZYZ. Dirty windows no cleaning service
Very bad service they take forever to finalize claims My car was in an accident in November already I have sent them 3 settlement letters on the day of expiry Nosiphiwo will say she has requested another settlement. Dragging their feet when we pay insurance each month
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