Active since Jan 2021
Mediclinic Potchefstroom deserves this rating or if possible even lower. My 85 year old mother in law was taken there for a back injury after a slip and fall. What ensued was a an absolute horror of incompetence resulting in a 2 week extended stay and every possible treatment except the back injury. The top management seemed reasonable but the complete and utter incompetence of medical staff , uncleanliness and derelict treatment of this elderly patient was a total nightmare. The list is comprehensive and exhaustive. I will happily share the details with any...ANY person interested in the FACTS.
Dr Roelof van Wyk , Ophtalmologist in Potchefstroom, helped me yesterday in distress despite being fully booked. I had a foreign object logded in my eye, which he promptly removed after hours only after doing a complete assessment of both eyes. The whole experience from reception, nursing staff through to dr, van Wyk himself was an absolute delight. You and your team put back the "care" back in healtcare for me. Even my wife who is a healthcare veteran was stunned at their froficiency and proffessionalism. I am making bookings at this eye care practice for the rest of my family!!!
Recently purchased item for the first time on DealHub. The item "showed" in stock to be shipped within in a week. The item never shipped and no tracking available while website states clearly that tracking "will follow" purchase. No communication from them. Asked for refund and cancellation. No response. "stock problem" excuse. When I read other comments the penny dropped. STAY AWAY FROM THIS VENDOR!!
Trying to upgrade vodacom fibre line and move installation since October 2021. Vitited local Vodacom Store in January 2022. Zero response. Followed up with contact in Store, no progress. Work orders internally keeps getting cancelled. This is appalling service. Actually none at all. Just dont care?
We have been using vodacom fibre since 2020 and we have attepmted since October 2021 to have the line moved inside our premises, and to upgrade to a newer and better data package. Despite numerous calls and e mails we also visted a local vadacom store to apply for help in person. No Joy !There are four individuals working from this data line, which makes this problem extra painfull.
Contacted Ford Polokwane (Galactic Auto) with a tedious request for a service history on an 11 year old vehicle's service history. I chanced upon a service advisor named Rochelle who helped me immediately with this thankless (profitless) task, and being as happy as you like to be doing it. I tip my hat to you girl. I hope the dealer holds on to this one.
Had new prescription made at Mellins i style at Matlosana mall, Kreksdorp in January this year. Apologies for not having the name of the Ophthalmologist who tested me, but she is a young lady with the most impeccable professionalism I have come across in a very long time. I highly reccommend her and their team there.
After recent credit card suspected fraud problem involving PAYPAL on Ebay, ABSA promptly refunded the unauthorized transaction and immediately replaced my credit card to mitigate any further risk. Their response was prompt and decisive. It is what one expects from a reputable bank.
I ordered goods online that was shipped with DHL in Desember 2020. The goods were never delivered and tracking it through DHL they informed me after some time that the package was lost. I asked them to provide me with information to enable me to claim the value of the goods from them.DHL S.A. consultants ignored my request, then told me to contact the seller. This is after they admitted that THEY, DHL, had lost the package!!
I have had a suspected fraudulent transaction on my credit card early December 2020 involving PAYPAL and EBAY. I communicated this to ABSA online and have had no response except a reference number C-08977117. Reading comments from your other reviewers I am hesitant to persue the matter further because of their policy of freezing your account. Surely it is possible to investigate without taling this action first. The value of the transaction is R1063
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