KM
Khulukazi M
Active since Jan 2021
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
***** report regarding the account @The_real_Blackbird.shop (link: TikTok Account ).
I am deeply disappointed in TikTok’s handling of a serious ***** report regarding the account @The_real_Blackbird.shop (link: TikTok Account ). After reporting this account for ****ming consumers, I provided comprehensive proof — including screenshots, proof of payment, SAPS affidavit, and written communication from FNB, confirming the account holder’s details. Despite this, TikTok has failed to take any visible action. The *****ulent account continues to operate freely, misleading and de*****ing more users. This inaction directly violates key provisions of the Consumer Protection Act (CPA), No. 68 of 2008, namely: Section 41 – False, misleading, or deceptive representations, as the seller misrepresents the nature, standard, and quality of the goods sold; and Section 55 – Consumer’s right to safe, good quality goods, since the product supp**** was not as advertised, of poor quality, and unfit for purpose. Given the clear evidence and documentation submitted, I formally request that TikTok: Investigate this account and its *****ulent activities; Take immediate and appropriate action in line with TikTok’s internal ***** prevention and community protection policies; and Assist with recovery or reversal of funds where possible, to protect affected consumers. It is unacceptable that a global platform like TikTok allows verified *****sters to continue operating unchecked. I urge TikTok to take accountability and strengthen its consumer protection measures. #TikTok #ConsumerProtection #*****Alert #TheRealBlackbirdShop
0 replies
6 months ago
I'm reporting a *****ulent experience with *Blackbird Shop*, an FNB account holder
I'm reporting a *****ulent experience with *Blackbird Shop*, an FNB account holder. On September 27, 2025, I paid *R1,200.00* to their FNB Gold Business Account (62928885873) for hair products advertised online. However, I received a poor-quality synthetic material worth R100. The seller ignored my attempts to contact them, indicating ******ulent intent*. *Blackbird Shop* violated the *Consumer Protection Act (CPA) No. 68 of 2008* (Sections 41 and 55). I urge *FNB's ***** Department* to: 1. Investigate the account and its holder 2. Flag/freeze the account to prevent further harm 3. Explore recovering the payment I've kept evidence, including proof of payment, screenshots, and photographs. I request FNB to take decisive action, collaborate with consumer protection authorities, and protect consumers. *Account Details:* - Account Name: Blackbird Shop - Account Number: 62928885873 - Bank: FNB I hope FNB acts swiftly to ensure justice is served and protects other consumers from similar ****s.
106 replies
16 months ago
Disgraceful Service from Temu and Their Courier, Buffalo Logistics
Disgraceful Service from Temu and Their Courier, Buffalo Logistics I am utterly appalled by the pathetic service I received from Temu. They chose to partner with Buffalo Logistics, a courier company that has consistently **** about delivery for over a month. Despite these issues, Temu has refused to take responsibility. Instead of resolving the matter themselves, Temu expects me, the customer, to chase after their *********** service provider for a refund. This is unacceptable! I purchased from Temu, not Buffalo, and it is Temu’s responsibility to ensure that I receive my order or a refund. Buffalo’s service was disgraceful—they **** every day about delivery and failed to communicate effectively. Now Temu is compounding the frustration by leaving me to handle this mess. To anyone considering shopping with Temu: stay away. If this is how they treat their customers, you are better off shopping elsewhere. Temu, I demand a full refund, including the import taxes I paid unnecessarily. If this issue is not resolved, I will continue to share my experience across every platform available.
56 replies
23 months ago
Formal Complaint Against KFC Customer Care and Branch Management at KFC Bedfordview
I am writing to express my extreme dissatisfaction with the level of service provided by KFC's customer care and the management and staff at the KFC Bedfordview branch. My recent experience with your establishment has been nothing short of appalling, and I feel compelled to bring this matter to your attention. On 26 May, I placed an order via Uber Eats for KFC Bryanston. However, to my frustration, the number listed for Bryanston KFC turned out to be the customer care line. After enduring a lengthy wait time of over 20 minutes, I finally connected with a customer care consultant who, instead of providing assistance for Bryanston, directed me to the Bedfordview branch. Upon calling the Bedfordview branch and specifying my order, I was met with further incompetence. The staff member who answered the phone not only failed to acknowledge that they did not have my order but also proceeded to take incorrect specifications for the order. As a result, my order arrived incorrectly from the Bryanston branch, exacerbating the already frustrating situation. Subsequently, I contacted the Bedfordview branch, mistakenly assuming it was Bryanston, to express my dissatisfaction with the incorrect order. This miscommunication, compounded by the incompetence of your staff, has become an all-too-common occurrence in my interactions with KFC. Despite providing clear instructions, orders are consistently mishandled, leading to wasted time and resources on my part. To exacerbate matters, the manager at the Bedfordview branch displayed a shocking lack of accountability and professionalism. Despite acknowledging the error made by his staff, he failed to rectify the situation or provide any meaningful resolution. His promise to return my call within a reasonable timeframe went unfulfilled, leaving me with no choice but to discard the erroneous food after over three hours of waiting. This experience has left me deeply dissatisfied and frustrated with the level of service provided by KFC. The lack of accountability demonstrated by both the staff and management at the Bedfordview branch is indicative of a larger issue within your organization. As a loyal customer, I expect better treatment and service quality. In light of the foregoing, I request a formal investigation into this matter and appropriate action taken to address the systemic issues affecting customer service at KFC. Additionally, I would appreciate prompt communication regarding the steps being taken to prevent similar incidents from occurring in the future. I trust that you will treat this matter with the seriousness it deserves and take proactive measures to restore confidence in your brand.
0 replies
26 months ago
Subject: Urgent: Escalation of Serious Concerns and Request for Improved Customer Service
Subject: Urgent: Escalation of Serious Concerns and Request for Improved Customer Service Dear Marvin Karolesen, Team Leader, Managers I trust this message reaches you promptly. I would like to add to my previous email regarding the Debicheck dispute process, expressing my deep disappointment and concern with the lack of consideration for the financial and emotional well-being of your clients, particularly those in townships facing significant challenges. It is disheartening that, given the socio-economic circumstances faced by many South Africans, Capitec Bank sends generic emails instructing clients, including elderly individuals with limited access to technology, to personally track down unknown creditors. This is not only impractical but also reflects a disregard for the struggles faced by the majority of your clients, who are black South Africans. The current communication strategy, which seemingly evades responsibility and places the burden on clients to prove *****ulent activity, is both insensitive and counterproductive. Expecting clients to incur additional costs to trace unknown debit orders and, if all else fails, demanding proof of ***** places an undue burden on individuals who are already grappling with financial hardships. I implore you to escalate this matter to your manager and advocate for a more empathetic and client-focused approach. Capitec Bank must invest in comprehensive customer service training to ensure that your team understands the nuances of handling sensitive matters with care and professionalism. I request a thorough investigation into my case, including a review of the previous suspicious Debicheck report that went unanswered for three months. I expect a substantive and personalized response that addresses the specific concerns raised, rather than a generic reply. It is my sincere hope that Capitec Bank takes immediate action to rectify these shortcomings and prioritize the well-being of its clients. Awaiting your urgent attention to this matter. Sincerely, Khulukazi
174 replies
31 months ago
DO NOT FALL FOR THESE RENT TO OWN BUNESS ****S - RESEARCH!!!
*****elent and a **** business which doesn't exist! There is no such company. DO NOT FALL FOR THIS **** of a rent to own. Company doesn't exist neither the vehicles advertised. You will be ****med of your hard earned cash, it looks legite, landlines and website and application process. Everyone can avoid being ****med: How? Simple, by reminding yourself, "If it's to good to be true, IT IS EXACTLY THAT. Not true, because it's to good. Just use your COMMON SENSE and RESEARCH. If unsure, ask around on social media platforms. Google, hellopeter, if still unsure, ask for references. Don't be desperate, I I ALMOST fell for a loan and a rental **** because of desperation, but when it was too easy to get, I smelled RAT. A little research saved me alot of money.
0 replies
45 months ago
SG CARS A FRAUDULENT DEALERSHIP! SELLING STOLEN VEHICLES WITH FALSIFIED TESTING STATION REPORTS, MILEAGE TAMPERING!
Fraudulent dealership, DO NOT EVERY PURCHASE a vehicle from them. I have opened a case with SAPS. Purchased a vehicle from them, had issues on the vehicle from day 1. They operate and a business that sells vehicles that are unroadworthy, with falsified engine numbers, tampered mileages, stuck on stickers stating a vehicle is a mini cooper s, which it is a mini cooper. Colluding with Dekra Edenvale to give falsified reports passing vehicles which are full of issues. The vehicle has mechanical damages, oil leaks, cracked sumps, missing wheel nuts and damages worth R80k. Yet Dekra Edenvale passed this vehicle as 100% with no issues! The vehicle is cloned, not a South African car which has different vins and the engine numbers on the engine scratched and manually written! These people are fraudulent and do not ever purchase a vehicle from them! I have opened a criminal case, a civil case and reported them to the THENCC and MIOSA. This dealership with foreign nationals should not be operating and should be investigated thoroughly
134 replies
45 months ago
MIOSA a failure to the MOTOR INDUSTRY OF SOUTH AFRICA, SERVICE DELIVERY FAILURE AND LACK OF CARE FOR CONSUMERS!
MIOSA, They claim to be the office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa. A complaint has been with you against SG CARS, engine numbers tampered with engraved manually, falsified Dekra Report, tampered mileage on vehicle, vehicle not a Mini cooper S as stated but rather a mini cooper. BMW has provided a report directly in contrast with the so-called Dekra report, mechanical issues and all kinds of issues on this vehicle that was signed off by Dekra with pictures. Yet MIOSA has ignored and terminated refusing to assist in this matter. The vehicle as well is an import and not South African yet the dealership has a SA registration. All proof has been provided to MIOSA yet the incompetence and failure to address or assist is a poor indication of how these very organizations are promoters of the high crime in South Africa. By letting such businesses continue to operate and rob South Africans and have no repercussions are action taken against them. I escalated and complained and yet the NCC has read and ignored every single email addressed to them. NCC referred me to MIOSA who the matter was referred to initially who took 3 months with the matter and when they didn't get response from SG Cars, they terminated the complaint and referred me 3months later back to THENCC. Both organizations have failed me as the consumer. After posing numerous questions to MIOSA, they have read and ignored all communication. The lack of service delivery has shocked me to an extent that I do not even understand what is the role of MIOSA. An entire Ombudsman because they have no response from SG Cars the dealership, with all proof and supporting documentation can take NO ACTION but rather terminate and cant assist. Is this country a joke and are the people in these organizations even aware of what they have been placed to do? Where are we to get assistance when both the organizations who are supposed to be handling our matters as consumers are failing to assist. Are we as consumers supposed to tire due to the failure of the organizations like yourselves who are not willing to assist instead play with our time and send us backwards and forwards without the least of interest in resolving the matters. I will escalate this until I get assistance as I feel that the fact that you both in your respective companies find it easy to terminate and close and throw me to the other is just totally unacceptable. This is why we have businesses operating unethically and failing to adhere to the standards set because the likes of yourselves who are supposed to protect consumers FAIL to action serious complaints that are meant to be directed to you. Instead, from May till to date, MIOSA has failed to follow up timeously on the initial email sent, let alone the follow up only to receive the pathetic response today. Surely, this cannot be acceptable conduct and I will expect a response. SOUTH AFRICAN CONSUMERS WE ARE ON OUR OWN! If you believe that these so-called organizations have any interest in matters relating to consumers its a joke! With all proof, submitted to them I still await assistance! It is so sad, that South Africa is this trash state because of these people who have been placed in positions with zero interest in what they do. Dragging everything to the pits!
0 replies
45 months ago
THE NATIONAL CONSUMER COMMISSION A FAILURE IN UPHOLDING ANY OF THEY STANDARDS! COMPLETE SERVICE FAILURE
NATIONAL CONSUMER PROTECTION has failed to uphold all the below. They have failed to promote compliance with the Consumer Protection Act through advocacy and enforcement, in order to ensure fair business practice and uphold the social and economic welfare of consumers. A complaint has been with you against SG CARS, engine numbers tampered with engraved manually, falsified Dekra Report, tampered mileage on vehicle, vehicle not a Mini cooper S as stated but rather a mini cooper. BMW has provided a report directly in contrast with the so-called Dekra report, mechanical issues and all kinds of issues on this vehicle that was signed off by Dekra with pictures. Yet the NCC has ignored and terminated refusing to assist in this matter. The vehicle as well is an import and not South African yet the dealership has a SA registration. All proof has been provided to NCC yet the incompetence and failure to address or assist is a poor indication of how these very organizations are promoters of the high crime in South Africa. By letting such businesses continue to operate and rob South Africans and have no repercussions are action taken against them. I escalated and complained and yet the NCC has read and ignored every single email addressed to them. NCC referred me to MIOSA who the matter was referred to initially who took 3 months with the matter and when they didn't get response from SG Cars, they terminated the complaint and referred me 3months later back to THENCC. Both organizations have failed me as the consumer. Where are we to get assistance when both the organizations who are supposed to be handling our matters as consumers are failing to assist. Are we as consumers supposed to tire due to the failure of the organizations like yourselves who are not willing to assist instead play with our time and send us backwards and forwards without the least of interest in resolving the matters. I will escalate this until I get assistance as I feel that the fact that you both in your respective companies find it easy to terminate and close and throw me to the other is just totally unacceptable. This is why we have businesses operating unethically and failing to adhere to the standards set because the likes of yourselves who are supposed to protect consumers FAIL to action serious complaints that are meant to be directed to you. Instead, from May till to date, MIOSA has failed to follow up timeously on the initial email sent, let alone the follow up only to receive the pathetic response today. Surely, this cannot be acceptable conduct and I will expect a response. SOUTH AFRICAN CONSUMERS WE ARE ON OUR OWN! If you believe that these so-called organizations have any interest in matters relating to consumers its a joke! With all proof, submitted to them I still await assistance! It is so sad, that South Africa is this trash state because of these people who have been placed in positions with zero interest in what they do. Dragging everything to the pits!
0 replies
45 months ago
THE NATIONAL CONSUMER COMPLAINT A FAILURE TO PROMOTE COMPLIANCE, FAIR BUSINESS PRACTICE AND UPHOLD THEIR STANDARDS! THE COMPLAINT AGAINST SG CARS LODGED AGAINST SG CARS 2MONTHS LATER NOTHING HAS BEEN DONE
THE NATIONAL CONSUMER COMPLAINT A FAILURE TO PROMOTE COMPLIANCE, FAIR BUSINESS PRACTICE AND UPHOLD THEIR STANDARDS! THE COMPLAINT AGAINST SG CARS LODGED AGAINST SG CARS 2MONTHS LATER NOTHING HAS BEEN DONE
0 replies
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1 Star
12 (100%)