HD
Heather T
Active since Jan 2021
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
WORST EVER COMPANY TO USE - BAD SERVICE - WOULD NOT RECOMMEND
I have been trying to contact them with regards to my package. All the numbers working but you hold on forever, after selecting the option holding on again forever, then the line cuts. They are the worst company with regards to service and assistance. Cannot believe they are still in business - Before Courier-it was taken over by RTT - Courier-IT was the best company ever to use. So sorry to see such a great company go down the drain due to lack of service and incompetence.
0 replies
12 months ago
DISCUSTING SERVICE
I have been trying to contact the FNB Short term insurance using ALL the available channels and still no luck. My debit order was debited 2x and I need to request a refund. I need to understand why it was debited 2x
58 replies
13 months ago
FNB - EBUCKS - REALLY - DISAPPOINTING.
FNB - I am a private banking client. I have had numerous problems with FNB ebucks and other departments. In January 2024 and also now in January 2025 my level drops from 5 to 4.......after contacting FNB Ebucks it was advised it will be sorted in Feb 2025. Then in Feb 2025 "you do not qualify for ebucks" after contacting ebucks it is found that the revolving credit debit order did not go off - then it is said I must check and make sure that my account stays in good standing. Every month a person does what is required to get the most of ebucks rewards, but then this happens. A client contacts Ebucks - get assistance from *****goa who in turns just does not communicate and drops the line - then when a client gets transferred to the revolving credit department and get assistance from Bulumko - at first gets interrupted while talking and asking again if he will be assisting with solving the issue. FNB really needs to train their staff to communicate in a professional manner and to listen to the client. (I don't say the client is always right) however the clients get frustrated by FNB employees who are arrogant and do not listen to what the client is asking or requesting.
53 replies
14 months ago
FASTWAY - WORST EVER COURIER COMPANY
The most pathetic company to use for any delivery service. The driver/assistant contacts you ask for the address and say they on their way but never arrives. When you call the next day, they slap the phone in your ear. When you call another number, get told they will sort this out but does not listen to the compalint
0 replies
14 months ago
SAGE - OH NO
What pathetic customer service. You pay your subscriptions. They bill the incorrect amount and put you on hold for 20 plus minutes then drop the call. When a customer calls and asked to speak to a supervisor then the call gets routed to another person who cannot assist. The worst experience ever to work with.
53 replies
14 months ago
E-BUCKS - PATHETIC AND USELESS
I used my e-bucks to make a purchase at Hirsches which was done in January 2025. I asked assistance and was advised that I must use the specific card, which I did. I did not receive the e-bucks reward. This is the 2nd time that when e-bucks must pay out it has all excused. I only use my virtual card to do all my purchases and still e-bucks say I only use it a small percentage. E-bucks level drops when you call into the e-bucks call centre. I would like e-bucks to compensate me for their negligence and mis information and poor communication.
53 replies
23 months ago
UNPROFESSIONAL AIRLINEA
The most unprofessional rude airline ever. 1st I made a booking through ebucks....the changed the time to later....someday travel...payed an amount....which Lift advertised its free....false advertising....then when I went to check in I was advised no baggage 🧳 which is absurd as I only changed the departure time from 16:00 to 19:00. Then the flight is delayed. ...due to mechanical issues.....we are advised .....all passengers waiting to board.....30 min....then 15 min.....then 10 min....the indefinitely.....what a waste of time.... Ok EVENTUALLY we get a flight at 22:00 from JHB to CT on 12 May 2024 m..I had arranged with a friend to fetch me.....the due to the time delay I cannot expect a female to travel alone on the N2 to come pick me up which left me to book transport at a cost of R560.....fair enough Lift compensated R450 to all passengers...that does not even cover my out of pocket amount....WORST EXPERIENCE EVER...NOT THE FIRST EITH LIFT....BUT CERTAINLY THE LAST
0 replies
31 months ago
I made an enquiry and Eugene assisted me with all the questions I had
I made an enquiry and Eugene assisted me with all the questions I had. Very professional. Thank you Eugene.
131 replies
33 months ago
HARASSMENT AND POOR SERVICE
Cartack is really a company that does not meet expectations and cannot follow instructions from a client. I keep getting harassed everyday 3 to 4 calls due to the reason an instruction is not carried out. WILL NOT RECOMMEND CARTRACK FOR ANYONE.
180 replies
50 months ago
ABSA Complaint - bad service
ABSA is an institution which I would not trust. After an arrangement was made and my debit order amended accordingly and additional amount was deducted. I sent through proof of insurance and ABSA still debited my account with their insurance premium. The consultant who contacted me with regards to the insurance was very rude and said she will ensure that the insurance premium will be debited to my finance account even if I send the proof of insurance. And by golly it was debited after I sent the proof of insurance. I wasted nearly an hour on call from my cellphone for the negligence of ABSA. What a poor banking instituition.
53 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)