TS
Thelma S
Active since Feb 2021
12
Reviews
0
Industries
Reviews
12 reviews29 months ago
Dedicated support team
The payment system had a glitch today but I quickly reached out to their support team and they assisted me all the way until I was able to make a payment. Thanks to Nqobile for her professional assistance, kindness and patience.
71 replies
31 months ago
Trash Checkers Sixty 60
Wow Checkers Sixty 60! Ur so full of it! After delivering to my address for 3 years today u tell me it’s out of your peregrine then cancel my order and now I have to wait 2 f days to get my refund while my kids n I suffer in hunger! Ntl!!
0 replies
38 months ago
Dischem Hillcrest -Lynwood Road very Rude n unprofessional!!!
Where is Zero Star…. The stuff at the pharmacy are rude and unprofessional!!!! I loaded my script online and received a message to collect and when I sent my husband to collect, first they claim they can’t find my order, then they said they can find the order but it failed, then some rude lady spoke to me through my husband’s phone and wanted my i d number and my physical address, she couldn’t even confirm whether she’s getting the details right or not, it was as if I was talking alone on the phone next thing I just heard my husband’s voice back on the phone and I was like “ I was still giving her the address” and he said she gave it back to me and said to tell you that next time, you should call the parmarcy and ask to email the script instead of loading it on line! I mean what’s the point of having this option of loading on line if we’ll be treated like ths when we get to the pharmacy!!!!
0 replies
39 months ago
Disaster: Kotex all nighter 0% leak
The new Kotex All-nighter 0% leak is a fraud!!! It should be written 100% leak!!! DO NOT BUY IT!!! I’ve used Kotex products since my teenage years and never had a problem with their products… still doesn’t except for this one. I use their panty liners, tampons and the super maxi all nighter, with no issues… bt ths one showed me flames! It leaked all day on my clothes, leaked at night on my bed… total disaster!!
0 replies
41 months ago
Edgars Online Outstanding service
Wow 🤩 Mso impressed by Edgars Online’s outstanding service this Black Friday,I ordered my goods on Thursday evening, and they were delivered the following day on Friday before 16:00. Big ups to you guys n please keep it up, I hope the service will be like this even if it’s not Black Friday.
0 replies
44 months ago
Insensitive behavior by Tiger Brands
After the news announcement that Purity Baby Foods have been recalled today. I sent emails to all the email addresses listed on tiger brand’s website under contact us, as I needed to show them pictures of the damage their products have done to my child and invoices of medical bills. But have found that they have disconnected all their emails, so they don’t receive any emails at the moment, how cowardly they are behaving is appalling. I will never buy anything from purity again!!!
0 replies
44 months ago
Don’t buy party packs from Takealot
I bought these for my son’s school class mates for his birthday, specifically chose these package as on the description there was nothing with nuts, but they decided to replace the P.S with Lunch Bar without even communicating if it were okay or not with me. My son is allergic to Nuts and so are his classmates, he’s in a nut free class. So now I have 18 lunch bars which I dnt even know what to do with n a party pack that’s not complete, which means I have I go out again n buy the remaining chocolate bar. I’m really frustrated at your service honestly. The above review was rejected by takealot and their reasons for rejection was: 1. The review mentions the customers’ service experience ; 2. Review should be about your experience with the product experience only. My conclusion: u cnt have the product experience without the supplier playing part in it n in my experience, the supplier was just ignorant n selfish, period!!!
0 replies
46 months ago
Checkers Olympus Sixty60 drivers’ rudeness
I’ve been ordering and receiving deliveries from Checkers Olympus via Sixty60 together with my fellow residents in our estate in Mooikloof, Pretoria for the past 2,5 years. Until last month when Checkers Olympus decided it won’t be taking any orders from our estate, without prior notice. I got a shock of my life by their rude treatment when my orders got cancelled 3 times and only to hear from my fellow residents in the estate on our social group that they also went through the same treatment as well. What happened to me was, I placed my order as usual, then it got accepted, they did n completed the live shopping and when it was collected by the driver, the driver didn’t leave the premises, as I was tracking it on the app. But instead, he cancelled the order noting “ location not found “ I then called the Sixty60 customer care line to find out what’s the issue and the agent I spoke to was also surprised as he checked my order history and could see that they’ve been delivering for the past 2,5yrs. He then asked if I had moved places, then I said no, it’s the very same location. He told me to reorder and make a note to the driver to call for directions if he can’t locate me. I did so, the next order got cancelled again when it got to the driver, this time the driver stated “ no one at home” I called the Sixty60 care line again and the agent was shocked by the driver’s behavior and said he’s escalating the issue but in the meantime I should place my order again while he’s reporting the issue. I placed it for the 3rd time. This time it got cancelled without a reason, then another agent from Sixty60 called me to explain that Checkers Olympus’s Management are saying they’ve decided to cancel any orders from our estate in particular and will no longer be delivering to us. So she advised to request a refund instead. I asked what could be the reason for their decision, then she explained that they say they only cater for the Olympus area only and to the vicinity of 3,5km from their shop and our estate is 8,4kms away from the shop. I then asked, so y don’t they just increase the delivery charge instead of canceling, then she said, they just said they won’t deliver to your estate in particular anymore. I got shocked by this news and the treatment. I then requested for the refund which too 3 days to clear back into my account. The both times I made orders that were cancelled on that day, I had tipped the driver R50, both R50s were deducted from my account but were never refunded, when I emailed the customer service with my bank’s transaction history to show the money never went back into my account, the person who responded to my email, told me I don’t know what debit and credit is, mind u… I practice accounting for a living. This made me so angry and decided to never set foot at any Checkers store ever again, doesn’t matter where the shop is located. As long as it’s Checkers, I won’t buy or even go in.
0 replies
46 months ago
GPS Location pin issues
I bought a hand blender from Masons Furniture online, 1st week of July and it got delivered to my place 3 days later. So last week when I wanted to use it I realized it had a factory fault. I called Masons to let them know and they advised me to take it to the Smeg service center in Linbro Logistics park in Molboro. I then called the service centre to confirm and was told I should come in anytime, they will help me. They gave me their address and the following day after the call, which was yesterday, I went to their premises. I put their address on my gps and drove over. When I got to the engine garage in linbro park, it said arrived. I then put in 1st avenue unit 1, then it took me to some deserted area that looked like a dumping area where there was a dead end , the place was scary and bushy… it kept taking me from one point to another around the bush until I decided to call the service centre and told them I’ve been getting lost for an hour and the gps keeps taking me to the wrong place. The lady I spoke to on the phone then took my number and sent me a location pin on WhatsApp, then I finally got the correct building. I am writing this review as I got disoriented yesterday, mentally n emotionally…. The whole time I got scared, alone in the bushes in a deserted area , thinking what if someone comes to hurt me… and right now thinking about it, I can see it wad just by God’s Grace that I got out of that place alive and safe. So please I would like to ask you to either fix your location pin on the maps or just by the Engen Junction, put road signs that shows where you are located, before someone gets hurt next time. That place is not safe at all.
0 replies
47 months ago
Truworths Online Poor service / RTT couriers
I bought clothes online on Monday the 30th of May 2022 and only received a message that my parcel will be delivered between 8-5 on Wednesday. I waited the whole Wednesday n my package did not arrived, waited Thursday nothing, Friday I called the customer service to find out what was happening, the first time I called, the lady I spoke to, told me that there’s a note on a system from the couriers that said they tried to deliver both on Wed n Thurs n there was no one home. I then told her I’m home all day everyday n no one came, n thts y m calling to find out. She then said I should call the courier company RTT to find out. I called RTT twice n both times when the guy at reception transferred my call, it got hung up at the other end. I then called Truworths again n explained wat I just experienced at RTT, the second lady asked me to confirm my address n I did, only to find that they have the wrong address on the delivery note, I then told her I don’t understand how as my online invoice has the correct address. She then said she will correct the address and send it to RTT couriers and get back to me with n update. Today it’s Sunday the 5th of June, no one has gotten back to me with n update n my order has not been delivered still! I have never experienced such poor service from any online stores before and to get it from Truworths it’s very disappointing!
804 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)