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Active since Feb 2021

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Reviews

8 reviews

3 months ago

Extremely Poor Service – No Communication or Delivery Update

I placed an order with Elsburg Fat Cake City (Order No: DFD***), which was accepted at 19:44. The expected delivery time was between 20:43–20:58, but by 21:33 there was still no delivery. The app continues to show “preparing your order” with no updates, and there has been zero communication from the store regarding the delay. I have also tried calling multiple times with no answer. This is very disappointing service. Customers should at least be informed if there are delays, especially when the order is running this late. I expect an explanation and improvement in communication going forward.

0 replies

Mr Delivery

3 months ago

Late Delivery, No Communication, and No Customer Support

I placed an order (Order No: DFD***) which was accepted at 19:44. The estimated delivery time was between 20:43–20:58. However, by 21:33 there was still no delivery, and the app continued to show “preparing your order” with no updates at all. I attempted to contact support multiple times, but no one answered the phone. This lack of communication and complete absence of customer service is unacceptable. At the very least, customers should be kept informed if there are delays. Being left without updates and unable to reach anyone reflects very poorly on your service. I expect an explanation and appropriate resolution for this experience.

0 replies

Experian SA

11 months ago

Misleading Credit Score & No Real Assistance

My credit score is over 600 on Experian / ClearScore. I regularly get adverti*****ts on ClearScore suggesting that I apply for a Nedbank loan of R400,000. Based on this, I went to Nedbank. To my surprise, Nedbank told me there is a credit score issue. I showed them my score, but they insisted that it was impossible to be flagged on such a score, and that affordability was not the problem. On 23 July, I contacted Experian and spoke to Laura via email. She told me to go back to Nedbank and try again as “everything is fine” on her side. Unfortunately, the problem remains unresolved. I feel Experian is not actually assisting customers and that the advertising is misleading. It is also nearly impossible to reach someone at Experian who is willing to investigate and provide real help. This has been extremely frustrating, and I believe Experian / ClearScore should take responsibility for the false impressions created and provide proper support to customers.

1 reply

Mr Delivery

21 months ago

PIZZA PUG - MR D FOOD

I’ve been using Mr D Food for years, and when they first launched, the service was fantastic—smooth, reliable, and worth the cost. Unfortunately, it seems those days are long gone. Recently, I placed an order that cost around R600, and the experience was incredibly disappointing. Pizza Pug failed to give the driver an entire pizza from my order, and the one I did receive was a complete mess—squashed and barely edible. To make matters worse, Mr D’s attempt to compensate for these repeated issues is to offer a free delivery coupon, but only on another high-value order. Why should customers keep spending more when the service is consistently below par? At these prices, customers expect professional, reliable service. Instead, it feels like quality control has taken a back seat, and customer satisfaction is no longer a priority. Until Mr D Food gets their act together, I won’t be ordering

0 replies

Woolworths Retail South Africa

22 months ago

Disappointing Service and Refund Process

We all use Woolies Dash for convenience, right? But my recent experience has been anything but convenient. I ordered lunch and some items for home delivery to my workplace. Unfortunately, I was stuck in a meeting when the driver arrived. Instead of making the effort to deliver to the door or even notifying me, the driver just left, and my order was abandoned. The frustrating part? Woolies Dash doesn’t refund your money right away, unlike Checkers or Pick n Pay. First, you have to email them to request a refund. This happened to me on 26/09/2024. I followed up on 27/09/2024 for an ETA, and they advised it would take 3-5 working days. As of 06/10/2024, I still haven’t received my refund. Considering this delay and lack of communication, I wouldn’t recommend using the Woolies Dash app. Their customer service and refund process need significant improvement.

0 replies

Fastway Couriers (South Africa)

26 months ago

Fastway Couriers: A Disappointing Experience

I recently had the unfortunate experience of dealing with Fastway Couriers, and I must say it was nothing short of a nightmare. Let me share my frustrating encounter: 1. Missed Delivery: My parcel was initially scheduled to arrive on 24/05/2024. However, the driver attempted delivery only once, failed to reach me, and promptly left with the package. No further attempts were made. 2. Rescheduling Efforts: On 31/05/2024, I decided to take matters into my own hands and phoned Fastway Couriers. I requested a rescheduled delivery and even updated my address. The courteous gentleman on the other end assured me that my package would be delivered by Monday, 03/06/2024. 3. Broken Promises: Alas, Monday came and went, and my package remained elusive. Fastway Couriers had once again failed to live up to their commitment. It’s as if they specialize in disappointment. 4. Utter Incompetence: To put it bluntly, their service is disgusting. The lack of communication, missed deadlines, and overall incompetence are astounding. I wouldn’t trust them to deliver a pizza, let alone an important package. 5. A Word of Caution: If you value your sanity and the timely arrival of your goods, avoid Fastway Couriers like the plague. I implore Mr. Price and other businesses to reconsider using their services. They are, without a doubt, absolutely useless. In summary, my experience with Fastway Couriers left me frustrated, disappointed, and questioning their very existence. Save yourself the headache and find a more reliable courier service. 📦🚫

0 replies

NetFlorist

46 months ago

GREATTTTT

I ordered an anniversary gift from them and chose same day delivery. My order was placed at 9:00 and delivered at 14:00. I’m really so happy with Netflorist service and making this day extra special for my loved one. I’d highly recommend them.

0 replies

EC Online Loans

67 months ago

Fokkers

Skimmel van die aarde ! Gemors !!!!! Liars ! Thief How are the still up and running even ! DO NOT FALL FOR THEIR SCAMS !!!!!!!!!!

0 replies

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5 Star

1 (12.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (87.5%)

N S

Reviews

Extremely Poor Service – No Communication or Delivery Update

Late Delivery, No Communication, and No Customer Support

Misleading Credit Score & No Real Assistance

PIZZA PUG - MR D FOOD

Disappointing Service and Refund Process

Fastway Couriers: A Disappointing Experience

GREATTTTT

Fokkers

Review Distribution

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