JB
Jannette B
Active since Feb 2021
11
Reviews
0
Industries
Reviews
11 reviews4 months ago
TOTAL DISAPPOINTING SERVICE AND FOOD
I am writing to express my profound disappointment regarding the service I received during my recent visit to Yellowood Cafe in Howick. The experience was far below the standard expected of an establishment of your reputation. Upon arrival, my party was presented with a drinks and food menu. However, our initial drink orders were incorrect, and we were informed that several options were out of stock. The substitute drinks provided were unsatisfactory. Additionally, the meals arrived incorrectly, with one main dish featuring rice instead of the ordered jacket baked potato with sour cream and chives, and the steak was overcooked and lacked flavor. Furthermore, the quality of the fish served was unacceptable—overcooked and poorly presented. Our subsequent drink orders faced similar issues, resulting in long delays and incorrect items being served. The overall attitude of the waitstaff was unprofessional and contributed to an unpleasant dining experience. To add to our frustration, billing issues arose, and the service throughout was both slow and inefficient. Given the high prices charged, the service provided was inexcusable. The manager had no option but to waiver the cost of the fish meal on viewing what it looked like herself. I believe that customer feedback is an avenue for improvement, and I hope that this matter will be taken seriously to avoid future occurrences.
0 replies
22 months ago
BUFFALO LOGISTICS ARE A TOTAL *******
I ORDERED TWO PARCELS FROM TEMU. BOTH PARCELS HAD THE SAME QUANTITY OF ITEMS IN THEM AND ORDERED AND PAID FOR A DAY APART. ON RECEIVING A MESSAGE FROM BUFFALO THE AMOUNTS TO BE PAID FOR CUSTOMS WAS R131.00 FOR THE FIRST PARCEL THE R429.00 FOR THE SECOND PARCEL. BUFFALO LOGISTICS ARE A TOTAL *******. THEY TAKE FULL ADVANTAGE OF THE FACT THAT THEY ARE IN CONTROL AND THEREFORE THEY CAN RIP PEOPLE OFF OTHERWISE YOU KNOW YOU'RE NOT GOING TO GET YOUR PARCEL THAT YOU HAVE ALREADY PAID TEMU OR SHEIN FOR. DISGUSTING THAT THEY GET AWAY WITH THIS!!!!!!
0 replies
22 months ago
WELL DONE SECURITY SUPERSTORE - VICTORIA ROAD PIETERMARITZBURG
I went into Security Superstore in Victoria Road Pietermaritzburg for assistance with a remote that was not working. The service I received was exceptional...they went the extra mile so professionally. The best was the happy faces, warm atmosphere and excellent service. WELL DONE!!!! I will definitely recommend them!!!!!!!!!!
0 replies
22 months ago
VERY SLACK TELEPHONIC EXPERIENCE.
Totally unacceptable when you use the contact number given on their website and you get put on hold for so long each time. I phoned the same number 4 times within a week only to be put on hold....first time I was on hold for 22 minutes.....UNACCEPTABLE!!!!! Imagine the customer service if they cannot even take your call regarding queries on their website??????? AND EVEN MORE IF YOU HAVE A PROBLEM WITH YOUR ORDER. 031 940 7074.
0 replies
35 months ago
MASTER CARE APPLIANCE REPAIRS
I HAVE A POLICY WITH MASTER CARE FOR APPLIANCE REPAIRS. THEY HAVE HAD MY MICROWAVE FOR 2 MONTHS AND KEEP COMUNG UP WITH EXCUSES THAT THEY ARE WAITING FOR PARTS. THEN A DRIVER PITCHES UP TO COLLECT MY MICROWAVE ( WHICH HAD BEEN PICKED UP 2 MONTHS PRIOR TO THIS) WHICH WAS SUPPOSED TO BE DROPPED OFF...NOT PICKED UP. COMPANIES MUST LEARN TO RATHER TELL THE TRUTH TO THEIR CLIENTS...YOUR STORIES....LIES AND FALSE PROMISES FINALLY CATCH UP WITH YOU. VERY DISGUSTED!!!!
0 replies
35 months ago
SNATCHER AND THEIR CHEAP PRODUCTS WITH NO AFTER SALES OR GUARANTEE....STAY AWAY
I PURCHASED AN AIR FRYER FROM SNATCHER IN NOVEMBER 2022. I AM ALREADY EXPERIENCING PROBLEMS WITH IT. THE LIGHTS / PROGRAMS ON THE FRONT HAVE DISAPPEARED...THE AIR FRYER SOMETIMES DOES NOT SWITCH ON WHEN PLUGGED IN....HAVE TO KEEP SWITCHING IT ON AND OFF AT THE WALL. IT IS A REAL PIECE OF *******!!!! SNATCHER ONLY GUARANTEE IT FOR 6 MONTHS!!!! TO EVERYONE OUT THERE WANTING TO PURCHASE ANYTHING ELECTRICAL FROM SNATCHER.....STAY THE HELL AWAY. THEY SURE DO SELL CHEAP *******. RATHER PAY MORE AND GET BETTER QUALITY AND GUARANTEE AND AFTER SALES SERVICE....THEY ARE BLUNT AND RUDE WHEN YOU HAVE ANY COMPLAINTS. NEVER AGAIN DO I BUY FROM THEM.
53 replies
44 months ago
DEFY APPLIANCE SERVICE ... DISGUSTING AND TOTALLY UNACCEPTABLE
I purchased a DEFY mini oven from Game on 26 June 2022. I recently noticed the large plate has spots on it...now rusting. I took it back to Game stores who phoned DEFY and explained the problem. The service manager from DEFY said its not his problem...the mini oven's plates are not included in the guarantee!!!!!!! In the 3 months ove had this oven I've used it very little...in fact the actual oven has never been used. How can the plate of a stove that's practically brand new have specks on it.. rusting??? This must be a defect!!! I was not asked to send aby pictures...no alternative assistance at all. DEFY service manager just said it's not included in the guarantee. Absolutely disgusted...hope this gentleman gets his day!!! How can you treat a customer like this??? You should not even have a job with this attitude. At least help make your customers...consumers satisfied. Disgrace DEFY!!!!!! The rust is spreading and soon won't be able to use it. What a total waste of money Never ever ever will I purchase DEFY appliances again. Hope the word gets back to this service manager...totally unacceptable service .
0 replies
48 months ago
Leroy merlin is exceptional!!!! All the way.
Ordered from leyroy merlin last week. I made an error when checking out and they corrected it so efficiently!!! Wow!!! This is what I call service. They kept me updated step by step ...got my parcel today!!!!! Took 3 working days with exceptional service and the quality of the items are amazing...so happy I ordered. Definitely will keep ordering.
148 replies
53 months ago
Excellent service...well done miway insurance
Have been with miway insurance fir a while now. Very very satisfied and their service is excellent. Queries are sorted out amicably and fast
53 replies
53 months ago
Builder's warehouse pmb total shambles
Compost and potting soil was advertised on special. I went into the store in Armitage road...they had no stock of Compost but I got a bag of potting soil at the special price. Was told to go to the store in Victoria road pmb as they had stock of Compost. What a total disorganised shop!!!!! Refused to give me the special price which I had screenshot and then gave me the run around to pick it up. Standing in the rain...they were passing the job of bringing the Compost to my car from one person to another!!! Will never go back again...disrespectful...bad attitude ...totally disorganized. Lucky you all don't work for me !!!!!
0 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (63.63636363636363%)