DM
David M
Active since Feb 2021
31
Reviews
0
Industries
Reviews
31 reviews7 months ago
****m ****m
I was ****med by this company, Steven Shroud | Support Specialist Vinreportspro.com , and they refuses to issue a refund. Their website claims that they offer quick responses if you're not satisfied or can't find the information you need. I paid R 520 to retrieve my car's details using my VIN, but I received no information in return. Additionally, on their website, but it is not its a ****, it is not free on the internet.
0 replies
11 months ago
Unprofessional service s
I am extremely frustrated with the service I received at Bosch Repairs in Kya Sands. I took my car in for a 120,000 km service on May 5, 2025. Just an hour later, I received a call informing me that there was a critical issue that needed immediate attention; without repairs, my engine could be damaged. Although I hadn't budgeted for such unexpected costs, I agreed to have the work done. Two days later, the service manager sent me a WhatsApp message stating that my car was almost ready. They were draining sludge from the engine, and it seemed as if everything was going well. However, when I followed up, the manager told me there was damage to my car, and I would have to pay for additional repairs and parts, even though my car was running fine when I brought it in. Now, my car is not functional, and I am being held responsible for the damage. What adds to my frustration is that the technician who broke my car is a FOREIGN NATIONAL, while many local young people could have performed this job, which is not a scarce skill. This situation is incredibly upsetting to me. The head office has responded since last week. I don't have a car now. I hope the Department of Labour and Home Affairs will visit this franchisee and soon Xrepo will be there to expose them further.
0 replies
14 months ago
********ity at work by a truck Driver from Albany bread.
This morning, I experienced a troubling incident at the Astro Energies petrol station. I went to the restroom with my phone in hand and, for some reason, placed it on the toilet paper holder. After I finished, I forgot to take it with me. I only realized it was missing when I was in my car trying to make a call. I returned to the garage and requested to view the security footage. The staff showed me the footage, and I saw a man who came in after me. They identified him as an Albany driver who was there to deliver bread. We contacted him and asked him to return my phone, but as expected, he denied having it. He mentioned he would come back to the station, but he never did. Suddenly, my phone turned off. To my surprise, when I requested the footage again, the staff at Astro Energies sent me a video of someone who was never in the restroom; he was outside instead. This guy must be dealt with decisively.
0 replies
17 months ago
Shark
I am in shock I have just been contacted by a supposedly law firm in Capetown called GL ARTONEYS on behalf of FNB for a 7 years debt I had with FNB. GL ARTONEYS are acting on behalf of FNB, my question is how is it possible that I should still be held responsible for a 7 years old debt. This is ******** this debt should have been prescribed long time ago. I have lodged a complaint against both of them because with the little knowledge I have this is ******** FNB are not acting within the guidelines of FASA and as for this law firm it is not make sure. They should know there's no way they can chase me for such an old debt.
56 replies
34 months ago
I regret buying from Aucor Auctioneer struu
Bad customers service from aucur cape Town this one in particular at this address where the courier is supposed to collect 144 GUNNER CIRCLE, EPPING INDUSTRIA 1. CNR OF GUNNER & COCHRANE, CAPE TOWN🔹there's no cooperation at all I'm still waiting for a response from them regarding the payment I need to make for packing my parcel and their direct line ...no one is responding. I'm worried that I could lose the money I have paid for the delivery and bidding for the product. This the worst service ever since Monday I've been pushing for information from Aucor...dololo
0 replies
35 months ago
Bad customer service
These ********s have no respect for their customers I'm yet to be refunded my money.
0 replies
36 months ago
Horrible and trust worthy company
I will never recommend this company not even to a fly for assistance they are horrible bunch they have no respect for their brand. They have left such a bad taste in my mouth nor wonder they only operate online it shows little they think of their clients they Flippin quoting their policy which they have no clue what speaks about. They are responding to me saying according to the policy we are not supposed to refund . I showed them the very policy and them to point out where does it say such ....dololo .guys use Edreams it's a waste of time and money especially when it comes to refunds. Useless.
0 replies
36 months ago
Edreams total failure
This company horrible they have no respect for their customers they don't want to refund me my money even they confirmed via automated response that I will get my refund...this is the automated response:Dear DAVID MOKGOMATHA, As per your request your booking has been cancelled. If you are due a refund, this will be processed within the next 10 working days and will reflect in your account within 3-5 working days based on your bank's policies. The refund will show in your bank statement as "ET Car Hire". We hope to welcome you back on the eDreams website in the near future. This is their response what a contradiction:Dear David, I hope this email finds you well. We regret to inform you that your booking with us has been cancelled on Wed, 19-Apr-2023 | 13:52. In accordance with our booking cancellation policy, we would like to notify you that there will be no refund issued. Please note that you agreed to our terms and conditions, which included our cancellation policy when making your reservation with us. For your reference, our cancellation policy for fully prepaid or part-paid bookings is outlined as follows: - If you cancel 48 hours prior to your pick-up time, you will receive a full refund. - If you cancel less than 48 hours before the pick-up time, you will receive a refund of less ZAR1895. If your online payment is less than ZAR1895, no refund will be made for your car hire booking. - If your booking is made less than 48 hours before pick-up, the cancellation policy will automatically apply to your booking. - All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time, and not with the car rental provider. If you cancel your booking less than 48 hours before pick-up, a cancellation fee of ZAR1895 will be charged. However, if you have paid less than ZAR1895, you will not be charged more than the amount already paid. Please be aware that a 'no-show' occurs when you fail to inform us about your cancellation prior to the pick-up time, fail to pick up the car at the scheduled time and date, fail to provide the necessary documentation to pick up the car, or fail to provide a credit card in the main driver's name with sufficient available funds. In such cases, no refunds will be granted. Lastly, please note that if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit, we reserve the right to refuse a car. If the car hire has not been cancelled at least 48 hours in advance, you will not be entitled to a refund. I apologize if this solution does not meet your expectations, but please understand that it was made in accordance with the Terms and Conditions of your rental agreement, which you accepted before completing the booking. If you have any further questions or concerns, please do not hesitate to contact us. Kind regards, Ahmed Customer Support Representative eDreams Cars
53 replies
36 months ago
Unprofessional car hire
This company is disappointing they haven't refunded me to this day no communication whatsoever. I think I'll take this issue to social media to expose them.
0 replies
Review Distribution
5 Star
1 (3.225806451612903%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
30 (96.7741935483871%)