DG
Dheshen G
Active since Mar 2021
18
Reviews
0
Industries
Reviews
18 reviews10 months ago
Kempton Park Accounts Department
I have been trying to get a hold of the accounts department in Kempton park for days now on 011 999 3173 an 3519 and always no answer. Is there no one available to answer the phone so we can get the information we need.
0 replies
15 months ago
Dissapointed Customer :-(
So my line broke on Sunday(12 Juan 2025) due weather. I logged a call with Afrihost who logged it with Vuma who I suppose outsourced it to BritelinkMCT. So someone from BritelinkMCT contact me and said they would come out on Tuesday (14 Jan 2025). No one cam out and no one even called today. All Afrihost can do is escalate it but cannot actually do anything. Yesterday Dhesh, thanks for your patience! My name is Sandy M and it'll be my pleasure to help you out today. i will send a follow up to vuma on the ticket for you so they can advise Dhesh, thanks for your patience! My name is Nkululeko X and it'll be my pleasure to help you out today. Thanks for waiting, I will have to update the ticket ref 00477308 and ask the team to assist with contacting you and coming as promised, once again my humble apologies for this, I will be with you in a moment. Thanks for waiting, I have just updated the ticket ref and asked the team to contact you back and come to the premise and assist with the repair as they promised over the call that they will come. Once again my humble apologies for this, usually when they advise that they will come they come and assist with the line repair something may have came up. Is there anything else I can assist you with? Today Dhesh, thanks for your patience! My name is Nkululeko X and it'll be my pleasure to help you out today. Noted, kindly note that I will probe on the ticket in the meantime as we have requested the team to assist coming so that they can come as soon as there is an available technician, once again apologies for this, I will be with you in a moment Thanks for waiting, I have just updated the ticket ref again and requested that the team assist with contacting you so they can come to the premises with the line repair. On our end the line shows as down and this means that the line may be damaged that is why the team has to come physically to the premise for the line repair. Dhesh, thanks for your patience! My name is Ntsika X and it'll be my pleasure to help you out today. I see your ticket was logged 3 days ago and there is still no feedback which is unacceptable so I will not escalate the ticket and request for feedback and the reason for the delayed issue resolve and I will also make my manager aware of the case so he can put pressure on this issue so the process can be expedited. Please note that I have escalated the ticket and requested feedback and I have also escalate the case to my manager so he can overview and put pressure so it expedited. Please note that I can keep an eye on the case and once there is feedback I will then send you an SMS as an update. If that's fine with you. Ref: 00477308
0 replies
15 months ago
BritelinkMCT Afrihost Vuma
I am not sure where to even start. My fibre line broke so I logged a call with Afrihost. They sent it to Vuma and I assume they outsourced it BritelinkMCT. So someone called me and promised to come out yesterday 14 Jan 2025. No one came. No on called. Nothing. I keep contacting Afrihost but all they can do I escalate it.
106 replies
18 months ago
BASH cancelled my order but still has items available for order
So I ordered a sneaker from bash and order another item do that I could get the free delivery. Order B8740160-01 They cancelled the sneaker but I see it still available to order online. I contacted them (see below) and was told that I have to wait for my refund and then order again and pay delivery or order more items. What if the refund only comes after the sale or stock runs out again? Very poor service and not helpful at all. Bash Customer Support Typically replies within 3 minutes Agent profile picture Bevedine Nicole Order queries 🙋🏿 13 hours ago Hi 🐶 I’m Baxter, the Bash Virtual Assistant, here to answer your customer support questions. What can I help you with? Just select a topic to reply. Agent profile picture Baxter 🐾 What is your query about? Cancelled item in my order 13 hours ago Agent profile picture Baxter 🐾 This article should be able to help you: Why did Bash cancel items in my order? Can I help with anything else? Chat with an agent 13 hours ago Agent profile picture Baxter 🐾 My human colleagues aren't available right now 🐶 Their working hours are: Mondays to Fridays, 8am - 6pm Saturdays and public holidays, 8am - 3pm Order queries 🙋🏿 13 hours ago Hi 🐶 I’m Baxter, the Bash Virtual Assistant, here to answer your customer support questions. What can I help you with? Just select a topic to reply. Agent profile picture Baxter 🐾 What is your query about? Cancelled item in my order 13 hours ago Agent profile picture Baxter 🐾 This article should be able to help you: Why did Bash cancel items in my order? Can I help with anything else? Chat with an agent 13 hours ago Agent profile picture Baxter 🐾 My human colleagues aren't available right now 🐶 Their working hours are: Mondays to Fridays, 8am - 6pm Saturdays and public holidays, 8am - 3pm Today Order queries 🙋🏿 22 minutes ago Hi 🐶 I’m Baxter, the Bash Virtual Assistant, here to answer your customer support questions. What can I help you with? Just select a topic to reply. Agent profile picture Baxter 🐾 What is your query about? Cancelled item in my order 20 minutes ago Agent profile picture Baxter 🐾 This article should be able to help you: Why did Bash cancel items in my order? Can I help with anything else? Chat with an agent 20 minutes ago Agent profile picture Baxter 🐾 Got it. I’ll connect you with the next available agent. Agent profile picture Baxter 🐾 All of our agents are currently busy, but we'll be with you as soon as possible. Thanks for your patience! Agent profile picture Bevedine Nicole Hi there Dheshen, thank you for reaching out to us. I'm Bevedine and I will be assisting you today. Good Morning I wanted to find out why the shoes on my order was cancelled ? B8740160-01 18 minutes ago Agent profile picture Bevedine Nicole Please allow me some time to review your query. No Problem 16 minutes ago Agent profile picture Bevedine Nicole Hi Dheshen, thank you for your patience. No worries 10 minutes ago Agent profile picture Bevedine Nicole After reviewing your query, your item can only be cancelled due to 2 things, the stock that the fulfilment store had was not of good quality to be sold or we ran out of stock faster than our systems could update. We're sorry for the inconvenience this may have caused. Ok because it still is showing as having stick *Stock And is still allowing orders :-( Ok what about the white ones SKU: 06-60287805 can you send me those ones ? 2 minutes ago Agent profile picture Bevedine Nicole It happens that stock might become available again after they receive stock, but that will unfortunately not reinstate the cancelled item in your order. We are not able to reinstate a purchase once it has to been cancelled. You have to place a new order. Ok but then are you saying I will need to re-order and In my previous order I ordered other items to get free delivery so now will you cover the delivery ? 2 minutes ago Agent profile picture Bevedine Nicole To purchase a new item, you have to place a new order. Unfortunately, we will not be covering the delivery fee. Also I have to wait for my money to get refunded - and what if by then stock runs out again ? Can you see how inconvenient this is ? now
0 replies
24 months ago
Excellent Service
I would like to thank the guys at King of Cars Boksburg for going out of their way to tailor a deal that suites me. Thanks you Sanele and Ricordo for all the help. A good experience both time that I bought from you guys.
0 replies
41 months ago
Still Scamming
They are now scamming as karma pools. See my review on here: https://www.hellopeter.com/karma-pools/reviews/incomplete-job-and-refuse-to-refund-me-4170061 Contact me on : 0722778486
0 replies
42 months ago
Incomplete Job and refuse to refund me!!!!
So lets hope there is enough characters. I will try to keep this as accurate as possible. So I paid these guys for my pool repair in full an amount of R60k. He fitted a pool pump that is not working. He fitted the DB board that is not mounted and water keeps getting in and tripping the main house. He installed a light that is not yet connected. They were supposed to do the paving which was started and not completed. He refused to come and finish the job stating the reason as me giving him a bad review and he also refuses to refund me. the pool is still leaking. Do not trust this guy - make him do the work before paying him a cent. Do not be a fool like me and pay him. Now i got to get lawyers which is an extra cost for me wall while my pool is still not sorted. I will send a link to pictures and the full story soon which evidence. I hope this will help people.
0 replies
42 months ago
Incomplete Project and will not return my money!!!
So lets hope there is enough characters. I will try to keep this as accurate as possible. So I paid these guys for my pool repair in full an amount of R60k. He fitted a pool pump that is not working. He fitted the DB board that is not mounted and water keeps getting in and tripping the main house. He installed a light that is not yet connected. They were supposed to do the paving which was started and not completed. He refused to come and finish the job stating the reason as me giving him a bad review and he also refuses to refund me. the pool is still leaking. Do not trust this guy - make him do the work before paying him a cent. Do not be a fool like me and pay him. Now i got to get lawyers which is an extra cost for me wall while my pool is still not sorted. I will send a link to pictures and the full story soon which evidence. I hope this will help people.
0 replies
45 months ago
Bad Sales team
Terrible feedback and sales people are unavailable. I would like to cancle the deal and look for another car. If the pre-sales is so bad I would hate to wait and see how the after sales is. Thanks
268 replies
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