LH
Louis H
Active since Mar 2021
47
Reviews
0
Industries
Reviews
47 reviews6 months ago
Excellent Customer and Client Care
I had the absolute pleasure of being assisted by Eugene Wagener from Momentum, and I cannot speak highly enough of the service I received. Eugene helped me in such a kind, caring, and professional manner, truly going above and beyond his call of duty. His dedication and passion for the work he does shine through in every interaction. It’s rare to come across someone who genuinely cares about their clients the way Eugene does. His commitment, attention to detail, and willingness to help made a world of difference — and I’m deeply grateful for his outstanding service. Momentum is lucky to have someone of his caliber on their team!
53 replies
14 months ago
Outstanding Service from Checkers Sixty60 Team
This review needs a sixth star to start off with, if I am being completely honest. I would like to extend my sincere gratitude to the Checkers Sixty60 team for their exceptional service in handling my ongoing query. Despite the matter taking longer than expected to resolve, every team member I interacted with went above and beyond their call of duty to assist me. A special mention goes to JJ, Rechine, and Kenan from the call center, who provided unwavering support, kept me informed at every step, and ensured that my concerns were addressed with professionalism and care. Additionally, Megan in payments played a crucial role in assisting me, demonstrating efficiency and dedication throughout the process. I also want to acknowledge the call centre floor managers and supervisors who escalated and expedited my matter, ensuring a swift and satisfactory resolution. Their commitment to customer service truly stands out, and I am incredibly grateful for their efforts. This level of service is a testament to Checkers Sixty60’s dedication to its customers, and I truly appreciate the team's hard work. Thank you all for going the extra mile! Thank you all again, your efforts are truly much appreciated!
0 replies
14 months ago
Exceedingly Outstanding Customer Service at FNB Helderberg Branch
I recently visited the newly opened FNB Helderberg Branch for the first time, and I must say, my experience far exceeded my expectations. The branch itself is well kept, with ample space for customers, creating a comfortable and welcoming atmosphere. There were enough advisors available to assist everyone efficiently, and what stood out the most was how much they truly focused on and cared about each client they served. A special mention must go to Lee Hendricks, the consultant who assisted me. She was incredibly kind, warm, and welcoming, making me feel valued from the moment we started our conversation. Not only was she exceptionally helpful, but she was also highly informative, ensuring I fully understood everything while resolving my query smoothly and efficiently. I also want to highlight the professionalism and outstanding support provided by Ashley Adams-Simons. From the moment I arrived, she warmly welcomed clients, assisted them in getting the correct ticket for their query, and continuously checked in to ensure everyone was comfortable while they waited. Her attentiveness and commitment to customer care were truly commendable. This was an exceptional service experience, and I am beyond impressed with the FNB Helderberg Branch. It’s refreshing to encounter such a high level of customer care, and I highly recommend this branch to anyone looking for professional, friendly, and efficient banking assistance. Well done to the team!
53 replies
14 months ago
Excellent Customer Service by Old Mutual Helderberg
I recently visited the Old Mutual Helderberg Branch in Somerset West, and I was thoroughly impressed with the level of service I received. The branch was not too busy, which made the experience smooth and efficient. From the moment I walked in, the front desk assistant was invaluable—friendly, professional, and quick to direct me to the right person. The consultant I met with was equally helpful, taking the time to understand my query and resolving it within just 20 minutes. I truly appreciated the efficiency and professionalism, making what could have been a stressful process incredibly easy. Thank you to the team at Old Mutual Helderberg for their outstanding service! I highly recommend this branch for anyone looking for fast, friendly, and effective assistance.
53 replies
16 months ago
Highly Commendable Service Received from Debt Review Centre
I would like to express my sincere gratitude and appreciation towards Thembalethu Dube and her team leader in the Debt Review Centre. They have both truly gone above and beyond in helping me resolve my query and gave me highly commendable service, delivering nothing but exceptional service. Thank you!
56 replies
16 months ago
Warm and Friendly Service
Many thanks to the Somerset West branch for always delivering such friendly and professional service, much like the brand itself; they always brighten my day!
56 replies
20 months ago
Excellent customer care and quality service
I recently had my car serviced at Car Care Clinic Somerset West, and I couldn't be more pleased with the entire experience! From the moment I walked in, I was greeted with warmth and genuine friendliness that instantly made me feel at ease. The team’s professional demeanor and commitment to customer care are truly exceptional. The quality of work done on my car was top-notch. I left knowing that my vehicle was in excellent hands, and I’m incredibly happy with the service I received. I’d like to give a special mention to Tracey and Regan, who went above and beyond to ensure everything was handled perfectly. Their dedication to customer satisfaction is evident, and they truly made the experience memorable. Thank you, Car Care Clinic Somerset West, for providing such outstanding service. I’ll definitely be returning for any future car needs and will highly recommend your services to others!
0 replies
27 months ago
Exceptional Service from Moirise Swart at V&A Waterfront Telkom Store
I recently had the pleasure of being assisted by Moirise Swart at the V&A Waterfront Telkom store, and I must commend him for his outstanding service. Moirise handled my number porting from CellC to Telkom with utmost professionalism and provided me with all the necessary information in a clear and concise manner. His expertise and dedication made the process smooth and efficient. Kudos to Moirise for delivering exceptional customer service!
0 replies
37 months ago
Excellent service received from Joneve at the FNB App Contact Centre
I would like to extend my personal appreciation and thanks to Joneve from the FNB App Contact Centre who assisted me on resolving an issue that I'd been experiencing with my banking app. After many calls and some branch visits (all which have been helpful as the FNB teams always strive for customer service excellence) Joneve was able to assist me in resolving my query to my satisfaction in less that 10 minutes. Thank you for delivering on FNB's customer service promise and making my experience with FNB continually pleasant. Keep up the great work!
53 replies
38 months ago
Excellent service received at FNB Vryburg
I would like to extend my appreciation towards Keitometse as well as her branch manager at the FNB Vryburg branch (branch code 240 201) for excellent customer care and service. This is the second time that Keitometse has exceeded my expectations and delivered on FNB's service delivery promise. Thank you and keep up the excellent work that you do!
53 replies
Review Distribution
5 Star
43 (91.48936170212765%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.127659574468085%)
1 Star
3 (6.382978723404255%)