Active since Apr 2021
Since l put a review for this company l have been waiting for their help but l have not gotten any , lam the one calling and emailing however there is no help
Alex Forbes is refusing to process my claim say lam married yet lam not ,l sent an email with my ID to date they are not helping me.
I ORDERED FROM TEMU AND MY DELIVERY WAS MEANT TO BE DELIVERED BY FAST WAY , ON THE DAY OF DELIVERY NO SMS WAS SENT TO ME TO BE ON THE LOOK OUT FOR MY PARCEL AT PAST 2PM ON THE 7TH OF AUGUST 2025 I RECEIVE A CALL FROM LEBO THE DRIVER WHO SAYS HE IS AT THE GATE, FIRSTLY AM AT MIDRAND WORKING NOW THE DRIVER IS AT THE GATE L THEN CALL MY NEIGHBOUR TO GET THE PARCEL FOR ME WHILE AM BUSY CALLING MY NEIGHBOUR LEBO IS CALLING ME AND BEING RUDE TELLING ME HE CANT BE WASTING HIS TIME , WHILE MY NEIGHBOUGH GOES OUT THE DRIVER BECOMES RUDE TO HER AS SHE DID NOT HAVE MY DETAILS AND WANTED TO CALL ME TO GET MY DETAILS , THE DRIVER LEFT WITH MY PARCEL , I CALLED FAST WAY AND I HAVE BEEN HOLDING FOR AN HOUR THIS COMPANY IS A ****
WELL A WEEK LATER AM STILL WAITING FOR MOMENTUM TO PAY MY R750 AND AS PER THEIR PROMISE BUT NOTHING YET , MOMENTUM YOU ARE GIANT COMPANY R750 SHOULD NOT TAKE A ROCKET SCIENCE FOR ME TO BE PAID OUT .I WONDER IF I STRUGGLE FOR A MONTH TO GET 750 WHAT MORE PEOPLE WHO HAVE MILLIONS AM DISAPPOINTED .**** OF A COMPONY
SO LAST YEAR I OPENED A RETIREMENT ANNUITY WITH MOMENTUM INVESTO THEY DEBITED ONLY A MONTH AND I HAD A FINANCIAL ISSUE THAT I COULD NOT CONTINUE WITH THAT ANNUITY I CALLED IN AND THEY ADVISED THAT I SHOULD FILL A FORM AND SEND THE REQUIRED DOCUMENTATION L DID AND SINCE THEN L HAVE BEEN TAKEN FROM PILLAR TO POST. ITS A LOUSY R700 TOO LITTLE FOR MOMENTUM BUT A LOT FOR ME PLEASE CAN I BE GIVEN MY
So these people advertise falsely people pay for the product only to get in store and be told there is no stock we should take a cheaper product but they do not give the refund . Their phones are always off and wats up service is not responded to . I want my refund you nonsensical company
This company doesnt want to pay us our two pot
What Alex is doing to the first people who claimed is sad , l did my claim on the 6th of Sept to date it has not moved nor any communication was sent to us , this 20 days is bull**** as it is not applicable to everyone m***, Alex is a good to nothing company we have to struggle to get out monies
Sars is a parasite they tax and when it comes to refund they will make a reason not to give you they send doc to verification and say all will be finalised in 21 days. Iam past 21 days going to second month no refund no communication. Very *********** and frustrating.
Its a pity that this two pot was planned ahead of time and Alex knew about it but all of a sudden their communication platform are closed l was holding for 40 mins till l dropped the call . I registered my claim 8 days ago and to date its not moving and no communication from them to tell me what is happening . their system is is not working . I blame myself from moving from Sanlam to this useless company .
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