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Active since Mar 2009
23
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Reviews
23 reviews4 months ago
Vodacom breach of contract
I took out a new contract for 24 months and in March 2025 the contract amount was just put up. When I phoned I was told it's an increase and I cant do anything about it. Surely that is not right and I should be paying my original contractual agreement amount for 24 months. Vodacom is in breach of contract!
159 replies
19 months ago
Disrespected by Hospital Security Guard and Olivedale Hospital Manager's receptionist
At 13h52 I dropped my mom (88) off in-front the Olivedale hospital. The porter assisted amazingly. With my mom being in a wheelchair, I parked in the disabled parking as she needs to get back into the car when she is done with her CT scan. A security guard (his name stared with "A" lying back in his chair said "you people always park there" I asked what he means and he said "you people that are not disabled" I commented that my mom is in a wheelchair and she needs to get back into the car. He said "really you people - she can walk" I do feel very offended b being called "you people" and that the comment was made "she can walk" I went to lay a complaint at the Hospital Manager, and a very understanding Security Manager came to hear my complaint. The receptionist Jeanine kept on interrupting our conversation and just decided to tell me that I don't know the rules of the hospital. That disabled drivers must park there. I said well there is no indication or board that indicate that. She said it is the security guards job. If he asked me decently to move my car, I would have done it without hesitation. I mentioned that I am in HR and that the way I was treated by a front line person is not right and that I would appreciate feedback on what happens to him. Jeanine rolled her eyes and said do you want to give me your number. I asked why she is rolling her eyes and the answer was I got a piece of paper. Now it was the second time in one day that "frontline staff" disrespected me; a member of the public. I have been coming to Olivedale Netcare for over 10 years, and have never been treated in this manor. The disrespect received from the security guard and Jeanine should be addressed.
53 replies
21 months ago
Complete Order not received
Complete Order not received #383542. Never received my order in full. Battling to get feedback. Exceptionally bad experience
0 replies
30 months ago
Refusal to pay refund
My order # 000394954 placed on 2 November 2023 consisted of 3 orders 1 x Leroy Merlin and 2 x market place products. the one order from Fine Living was only delivered yesterday, when I placed the order the delivery fee charged was R600.00 (that I Paid), when the order was processed the delivery fee was R275.00. Fine Living aka Calasca state I must get the refund from Leroy Merlin and Leroy Merlin states I must get it from Calasca. I contacted orders@leroymerlin.co.za, refunds@leroymerlin.co.za and contact @leroymerlin.co.za. Nobody is assisting. Calcasca I mailed info@calasca.com, avi@calasca.com and glen@calasca.com - no concrete answers have been received.
0 replies
30 months ago
Refusal to give refund
My order # 000394954 placed on 2 November 2023 consisted of 3 orders 1 x Leroy Merlin and 2 x market place products. the one order from Fine Living was only delivered yesterday, when I placed the order the delivery fee charged was R600.00 (that I Paid), when the order was processed the delivery fee was R275.00. Fine Living aka Calasca state I must get the refund from Leroy Merlin and Leroy Merlin states I must get it from Calasca. I contacted orders@leroymerlin.co.za, refunds@leroymerlin.co.za and contact @leroymerlin.co.za. Nobody is assisting. Calcasca I mailed info@calasca.com, avi@calasca.com and glen@calasca.com - no concrete answers have been received.
131 replies
31 months ago
No feedback - City Power
I have been without electricity since 10:00 on Sunday. City Power ref CP 3064820. 9 calls of over 100min and I am told that still no technician has been assigned.
0 replies
32 months ago
Units issue - bad sevice
I have sent emails and many whatsapps with no reply or feedback regarding my query. I bought R800 electricity on 31 Aug and only got 282.9 units. I bought R1000 today via my bank and got over 450 units ... please check why I got so few units for my R800. I bought R400 on 18 Aug and got 155.4 units.
131 replies
32 months ago
ZESTLIFE - Does not pay GAP cover as they say they do
I have now submitted 6 claims to Zestlife, where my medical aid did not pay the accounts in full. I have checked my policy wording and these accounts are covered. I keep on being asked to provide proof of payment for payments made (short-fall) on medical services rendered. Now surely I have gap cover in order for Zestlife to cover those payments, without me having to pay for them. This is what was also explained to me before joining Zestlife, I specifically asked about it. I have now been handed over as some of these accounts have not been settled and I am at wits end. My next mail will be to the ombudsman, I however thought I will give you a last chance to sort this out.
60 replies
43 months ago
Vodacom signal issues
The signal in the Douglasdale area is non existent. Even our community group residents are up in arms. We have many residents that are elderly and work from home and they can not contact anyone. Most residents are migrating to MTN because that get signal. This matter has been addressed before by residents and it is getting worse.
133 replies
43 months ago
Pre-paid number blocked and handed over
How can a pre-paid number be blocked and handed over to attorneys. My mom is 86 and her pre-paid number 0725158309 has been blocked. This has been pre-paid for more than 10 years, as it was my dads no and he has been deceased for more than 7 years
266 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (21.73913043478261%)
1 Star
18 (78.26086956521739%)