EH
Eben H
Active since Jul 2021
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
VVM vodacom usless
Think the ******s in the zoo would have been more helpful then speaking to VVM, as even in the wild there's chain of command. More than a month has gone past and still no direction from VVM and they keep on blaming the "client" Vodacom.
0 replies
2 months ago
Matrix Vehicle Tracking - not ayoba
After closing my account with you guys more than 3 years back, you blacklisted me for R 600.84 witch wasn't paid. I don't even know when that money was due but as soon as I realized I made said payment and now none of the clowns working there knows how to remove it from my records at the credit bureau.... really guys
112 replies
2 months ago
VVM Vodacom oh ****...
VVM in coalition with Vodacom just underperform and keep on dragging out as they are too lazy to actually do their work. What a shame
0 replies
2 months ago
VVM and Vodacom.... oh ****
I had a contract with Vodacom, I did fall behind on payment and they handed over the account... all good I understand I was in the wrong. I've settled the account and I gave it more than the required 21days to get the paid-up letter from them to get it removed from my records. I get absolutely no response from them, the company handeling their clients VVM only response we have requested to vodacom and haven't heard back from them.... I made an agreement with them when payment was made in full and this time they are the one not keeping to the agreement. Vodacom and VVM get your act together
274 replies
8 months ago
FNB
Absolutely awful client services from FNB, the secure chat is terrible and the "staff" surely doesn't have the urge to assist or actually just basically do their job. For a month speaking to the secure chat won a daily basis. FNB pull your finger out and start supporting the client in a timely manner with some professionalism! Usless, if I was saving my money under my mattress I'd receive better service from the sheets!
53 replies
15 months ago
Ford SA / Ford menlyn
It's now the second time Ford can't solve faults on a new vehicle, you buy a new bakkie to ensure the safety and comfort for your family that drives in the vehicle. One little rattle that still didn't get sorted a year later and now malfunction warning lights on the dash but hey it will take three whole days to sort and no we don't have any vehicles to borrow you, no other we can make a plan or see what we can do for you just that's what it is... One and done will start looking for the replacement, so disappointed
0 replies
27 months ago
They gave great serv...
They gave great service, kept to their price without trying to negotiate me down or making up excuses to buy for less.
0 replies
30 months ago
MR
ABSA has gone downwards drastically, taking a debit order on an account that was already paid the month, how do you just have the right to take double payment on something in one month? No wonder people don't have money as not everyone checks their accounts often to see and notice that they have been charged double for the month. Calling in to ABSA chat they can't help or assist you so that is also a waste of money paying people that doesn't have the ability to support.
131 replies
31 months ago
Volkswagen SA should step in
Absolutely horrific to hear that VW Brits gave such poor “service” if you can even call this service. My brother-in-law is in the process of buying a new Amarok bakkie, as he was window shopping looking for his new wheels to be he called up Volkswagen Brits and spoke to salesperson who had exactly what my brother-in-law was looking for at the price that suited his pocket. As they went through the deal and the salesperson sent an email with what the installments will be and so on my brother-in-law asked a couple of times ensuring that everything is above board and that he was sure about the price. After he was assured the price is correct, that the deal will be signed and sealed no later than Monday 09-10-2023 midday as finance lady was off on Friday and that he will receive delivery of said bakkie on Tuesday 10-10-2023. On Monday the sales person gave updates and that the bakkie is in valet and he will send the banking details for the deposit. My brother-in-law informed him that he will sell his vehicle on Monday to have the deposit in hand for the deal to proceed, later that day the sales person called up my brother-in-law informing him that he made a mistake on the bakkie price and that it will be an additional R155 000-00 if he wanted the bakkie again thus being after he already sold his car to make payment for the deposit on agreed upon price. Obviously this came as a massive shock leaving my brother-in-law without a vehicle to get to work and back and just overall poor customer service from Volkswagen. He requested to speak to the dealer principal but has not heard anything back from them except for the price change. My brother-in-law also sent an email to VW complaints which has been ignored as they haven’t even acknowledged that they received his complaint or that they are working on it. Volkswagen Group should step in and ensure things like this doesn’t happen it damages their name and client services they offer people. I am a massive Volkswagen fan and often buy new Volkswagens but hearing how they treat other people it is embarrassing to say the least, how do you encourage people to the brand now knowing that this is the way they do business.
0 replies
31 months ago
Please step in
Absolutely horrific to hear that VW Brits gave such poor “service” if you can even call this service. My brother-in-law is in the process of buying a new Amarok bakkie, as he was window shopping looking for his new wheels to be he called up Volkswagen Brits and spoke to salesperson who had exactly what my brother-in-law was looking for at the price that suited his pocket. As they went through the deal and the salesperson sent an email with what the installments will be and so on my brother-in-law asked a couple of times ensuring that everything is above board and that he was sure about the price. After he was assured the price is correct, that the deal will be signed and sealed no later than Monday 09-10-2023 midday as finance lady was off on Friday and that he will receive delivery of said bakkie on Tuesday 10-10-2023. On Monday the sales person gave updates and that the bakkie is in valet and he will send the banking details for the deposit. My brother-in-law informed him that he will sell his vehicle on Monday to have the deposit in hand for the deal to proceed, later that day the sales person called up my brother-in-law informing him that he made a mistake on the bakkie price and that it will be an additional R155 000-00 if he wanted the bakkie again thus being after he already sold his car to make payment for the deposit on agreed upon price. Obviously this came as a massive shock leaving my brother-in-law without a vehicle to get to work and back and just overall poor customer service from Volkswagen. He requested to speak to the dealer principal but has not heard anything back from them except for the price change. My brother-in-law also sent an email to VW complaints which has been ignored as they haven’t even acknowledged that they received his complaint or that they are working on it. Volkswagen Group should step in and ensure things like this doesn’t happen it damages their name and client services they offer people. I am a massive Volkswagen fan and often buy new Volkswagens but hearing how they treat other people it is embarrassing to say the least, how do you encourage people to the brand now knowing that this is the way they do business.
0 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (93.75%)