IB
Isobel B
Active since Jul 2021
9
Reviews
0
Industries
Reviews
9 reviews4 months ago
Hi Fi Corp furniture on line Dismal service and order delivery.
The service and delivery from HiFi Corp furniture has been dismal on both logistics, communication and delivery fulfilment . A 3/4 bed was ordered online on the 30th November 2025 delivery was promised 3-5 days . On the 2nd December notified delivery would take place - two calls to a call centre that takes ages to respond which affirmed delivery , no show no communication. Lodged a complaint told no ETA and tried to email a manager email bounced back refused to give a contact number, even verified the email and reported it to call centre and Facebook only informed 24hour turnaround time to complaints.Messaged via Facebook to company just as useless pacifier only no action blaming weather and traffic unfortunately for them it is a Road I travel daily and know delivery was feasible !Then Informed on the 4th December delivery would take place on the 5th December again no show no further communication in the meanwhile poor elderly relative sleeping on a borrowed mattress on the floor as he does not want to leave the flat in case if delivery. They have been informed of this still no prioritisation ! The result is 8days later , 12 calls to the call centre, no bed or communication of ETA Order number 501189610 two reference numbers later and nothing to show for bed purchase .
0 replies
17 months ago
Disappointed by Woolworth avocado produce and complaint handling
I have always been an avid supporter of Woolworths fresh produce especially the avocado’s. I recently had an experience with poor quality batch that I bought.They had pecu**** bumps inside the skin which were surrounded by brown areas and what looked like veins inside the flesh making it inedible. I complained sent avocado pictures,slip and box pictures and honestly they took 2 weeks of deferring to their supply then to technologist and then they emailed saying they closed the complaint with a partial payment of the avocado’s ….that I am still awaiting the email relating to that and no feedback from the the technologist ??? or supplier …
0 replies
30 months ago
Old Mutual Insure Poor customer service and feedback
I have been with Omnisure for almost 2 years now and I am not impressed with their service. in this time my home was broken into, and I got the response they do not work weekends, so claims need to be done on the next working day. Which meant my burglar guards needed to be replaced by myself to keep my home safe. I withdrew this claim as the SAPS recovered the majority of my ****** items. My second experience is with my motor car claim whereby I am awaiting feedback to date it is 3 weeks from report of my accident to pending response from their SUI unit. Which means work on my car has not even begun yet. I requested a response, and no one has bothered to revert back to me thereafter the following working day I called the office the response is the manager is in meetings and authorisation remains pending their SUI feedback on the system .....
131 replies
44 months ago
Dermabuzz online shopping
Dermabuzz I have paid upfront for my goods ,to date 3 months no delivery . They simply send replies I need to follow up with post office and they cannot say where my product is …….
0 replies
47 months ago
Virgin Active Cascades PMb pool heating
I have been a member of Virgin Active Cascades and I am frustrated with the amenities the pool's heater is more broken that working . The communication is tardy and w hen you complain you are referred to small print. The fees are costly so just ensure the facilities on offer are in good working order is that not what we pay for .
0 replies
53 months ago
Sorbet poor quality gel nail Polish application
I had my nails done at Sorbet Hilton ,it was bitterly disappointing.The gel Polish application was uneven and irregular . The edges were step from nail to tip. I wrote a complaint to headoffice and was promised it would be addressed by the relevant branch within 48hours needless to say the store representative never bothered .
53 replies
55 months ago
SARS delayed tax return
My tax return has been in since the beginning of August ,support documentation requested then after 60 + days more support documentation requested . Ridiculous stalling tactics to delay payment on tax returns especially since the details could of been requested in the initial support documentation as they are not detailed in the SARS downloaded logbook . Secondly supporting data of disabled children changes annually honest communication with parents will facilitate compliance.
0 replies
57 months ago
Telkom WiFi
I can honestly say Telkom offers a great WiFi service and it is cost effective
0 replies
57 months ago
Loan
Nedbank contacted me telephonically with a consolidation loan approach . The paperwork ,poor communication and poor follow up was a waste of my time . The telephonic recordings were all transcribed incorrectly which led to document amendment which I am still awaiting. It was a waste of my time . Promised call backs never received . Several phone calls made by myself one lasted 35minutes going from person to person achieving nothing except it is in processing and do not even ask to speak to a manager they also do not get back or you can hear a separate private conversation in the background and then your call is diverted again . . I was initially told it was approved and an even higher amount offered.Then it suddenly has to go for further processing . I suggest they streamline their processing and communication. It feels to me month end targets were needed so customers were rallied for this and now clearly the need does not exist and customers they approached are ignored .
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
8 (88.88888888888889%)