Masingita M

Active since Sep 2021

Reviews

Industries

Reviews

20 reviews

3 months ago

Really frustrated

I am really frustrated with the Vox WiFi. I have been using Vox for a few years and the same problem persists. Over the past 3 months, I have called, had technicians come and still no resolution. The WiFi or router is being set to sleep mode for idle devices by either Vox or Vumatel and as someone who works from home this has become my greatest pain. I am missing phone calls and emails and have to resort to using my data during working hours as the WiFi is being disconnected from idle devices. This issue only happens when I’m home on the Vox/ Vumatel network. Issue does not exist when I’m on another network.

2 replies

Vox Telecom

3 months ago

Vox Router Set to Sleep Mode, WiFi Inactive

I have been with Vox for hours now, across three different apartments and each time I move I face issues with the Router being set to sleep mode or whatever setting that disables connection when my home devices are idle. I have been calling for the past 2 months to have the issue resolved but no one is able to assist. I am continuously missing calls and communication because the WiFi is inactive when my devices are idle. Please can someone help me.

2 replies

Admyntec Services

4 months ago

Dishonest, ***, *ulent Operation

I cancelled my Insurance with MTN and Admyntec in December 2025. To date I am still being billed. It is April 2026. I am sure you will see similar complaints below. This entity needs to be reported to the Ombuds. Saying I am angry, dissatisfied, upset and emotionally exhausted does not sufficiently describe the kind of emotional torment they have taken me through. I have multiple emails, references and have had numerous telephonic conversations that have taken me nowhere. Please do not us their service. Trust me you will experience no joy.

0 replies

Wise Move

5 months ago

Excellent Website and Credible Movers

I recently used Conneck Transport (through Wise Move) for my move, and I’m genuinely impressed by the experience. 1. Exceptional communication: Alva keeps you fully informed at every step. You’re never left wondering about arrival times or key details, he communicates clearly and consistently. 2. Great problem-solving: Moving is never simple, and unexpected challenges come up, especially with estate rules or tricky spaces like narrow staircases. Alva handled every obstacle with calm professionalism and always found practical solutions. 3. Professional service: Alva carries himself with professionalism, and his team is skilled, efficient and careful with your belongings. Overall, my experience was a solid 10/10. I would recommend Alva and the entire Conneck Transport team any day.

0 replies

Vox Telecom

16 months ago

Thanks a Mil

Thanks Vox for the ongoing support. Really appreciate how you take resolving issues seriously. The agents I worked with were so patient until my issue was resolved.

2 replies

Protea Metering

16 months ago

Really Unhappy

Its amazing how when they took my deposit there wasn't a backlog but now that I want to be refunded, there is a backlog. Whether its R20 or R1000 if you took it you should refund it in reasonable time. That's what well-run companies do. I have said it before, stay away from any property that uses Protea Metering. They were able to take my money with no backlog but now that I want it back they lie every week and say I will get it. This is over a month after I moved out by the way. Believe the reviews. And they keep replying to people saying Eskom sets the tariffs but in my current non-Protea Metering complex I pay less than R400 for prepaid electricity. I used to pay R1500 monthly when I stayed in a Protea Metering unit.

5 replies

Vox Telecom

16 months ago

Unstable Connection

Why does the connection disconnect everytime my device is idle/locked. Is this a Vox or Vumatel issue? This is not an issue with my settings as I don’t experience this when I’m connected to other networks. Does anyone know or experiences something similar. Vox doesn’t seem to know why.

9 replies

Cielo

17 months ago

Very happy

Bought a base and headboard from Cielo and I’m extremely happy. They gave me a 4-8 week lead time but I had my order in 3 weeks. Ask for Aka Mushamba at Cielo Kramerville. He’s patient, kind and very helpful.

1 reply

MiWay Insurance

17 months ago

I received incredible service from Grant Ackers

I received incredible service from Grant Ackers. He updated my details and got me a better deal. He made my day. He also offered me some products that I will consider in the future.

1 reply

Vox Telecom

17 months ago

HIGHLY DISAPPOINTED AND FRUSTRATED

I have been a loyal Vox customer for some time and chose to continue with their service as I moved to a new home. Unfortunately, my experience with getting fibre connected at my new address has been extremely frustrating. It has now been over two weeks since I placed my order, and I have yet to receive any feedback or updates. Each time I reach out, I am informed that my case is with Kelvin Mthembu, but he is either unavailable or at lunch, and I have not received a call back. Instead, I find myself having to purchase airtime daily just to follow up on my situation. I truly dislike having to escalate my concerns publicly, but I feel I have exhausted all other options. As someone who works from home, the lack of Wi-Fi is a significant inconvenience. Unfortunately, none of the agents I have spoken with have been able to assist me, which leads me to believe that customer service is not a priority for Vox.

2 replies

Review Distribution

5 Star

6 (30%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

14 (70%)

Masingita M

Reviews

Really frustrated

Vox Router Set to Sleep Mode, WiFi Inactive

Dishonest, ***, *ulent Operation

Excellent Website and Credible Movers

Thanks a Mil

Really Unhappy

Unstable Connection

Very happy

I received incredible service from Grant Ackers

HIGHLY DISAPPOINTED AND FRUSTRATED

Review Distribution

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Masingita M

Reviews

Really frustrated

Vox Router Set to Sleep Mode, WiFi Inactive

Dishonest, *******, *****ulent Operation

Excellent Website and Credible Movers

Thanks a Mil

Really Unhappy

Unstable Connection

Very happy

I received incredible service from Grant Ackers

HIGHLY DISAPPOINTED AND FRUSTRATED

Review Distribution

About

Community

Businesses

Follow Us

Dishonest, ***, *ulent Operation