AM
Andrew M
Active since Sep 2021
14
Reviews
0
Industries
Reviews
14 reviews15 months ago
Makro Supp**** Windhoek Lager - Review
Makro sends emails when you've bought something "We'd love your feedback". OK so I fed back; a review of Windhoek Lager. It was less than glowing because the lager quality was poor - and I was honest in my appraisal. The follow up was an email noting my review was now live! Yes it was - but not for long. When I looked a short time later it was"Unexpected error occurred try again later" I tried later - several times - same error. Maybe I should have given a glowing but hopelessly inaccurate review for it to remain live. Draw your own conclusions...
53 replies
18 months ago
Quickbooks Online v Quickbooks Destop
We have to all intent and purposes we been forced onto Quickbooks Online by having a new computer using Windows 11 - which will not run Quickbooks Desktop. Online is cumbersome and conversion from Desktop was slow (two months) so needed continued use of Desktop on an old computer. Much catching up to do now! Shortcomings in Quickbooks Online (found so far) : VAT on imports has to be adjusted manually. Trade discount amounts have to be calculated and entered manually (some trade invoices can have up to 50 or 60 lines with each requiring a discount line. Discount percentages vary. Discount percentage can only be app**** to a whole invoice amount. The general scheme of Online is as poor as Desktop is very good. It seems Intuit set about reinventing the wheel and for no apparent reason. The Desktop version is no longer available in South Africa. We are stuck with Quickbooks by virtue of other software used to manage our website - otherwise we would be looking elsewhere.
0 replies
21 months ago
Makro Driver Delivery Behaviour.
I've been using Makro reasonably frequently recently. They have supp**** as ordered - good - and quite quickly (overnight in some instances) - great! Delivery people have been (mostly) pleasant and polite. Very good! During the last delivery the driver urinated in the street while his assistant handled the delivery. I complained about this drivers behaviour. There has been no response from Makro. Not good. My positive impression now less so.
58 replies
36 months ago
Pharmcy Direct - Bonitas
Truly woeful "service". They do not deliver as prescribed or respond (meaningfully) to email correspondence. If I go elsewhere Bonitas does not pay the claim. The only upside is by reviewing in Hello Peter I see they appear to treat everyone equally badly! Truly dreadful! Not too impressed with Bonitas (foisted on them by Nedbank) either! Their website does not function - and certainly not the complaints section!
159 replies
37 months ago
DSTV Ways to Save Offer.
I thought I'd take up the offer of a lower subscription if signing a 24 month contract so clicked on the "Call me back" button in their website. I got one telephone call asking me about what I'd already told them I wanted. So I told them again anyway. The reaction was to say this would be passed this on to the correct department! Nothing more has happened despite several follow ups! So much for their "Ways to Save offer".
53 replies
38 months ago
Pharmacy Direct - Service Delivery!
The standard of service is, at very best, lamentable. Delivery of a prescription has taken up to three weeks. Only part of the prescription was been delivered - that is two out of three items only. They have been contacted by email several times to no good effect. Downright irresponsible behaviour. For the avoidance of doubt this is for drugs prescribed by a doctor!
106 replies
44 months ago
Quickbooks Online - Mission Impossible?
Has anyone cracked the code & managed to get through to Quickbooks Online? Woeful and very frustrating trying to get Desktop integrated to Online!
0 replies
51 months ago
Order Now Complete.
Well the plus is they stuck it out and got it right eventually! So my order is now complete. Thanks.
53 replies
51 months ago
The Courier Guy
We (i.e. my company) used TCG from late 2013 until the end of 2020 when we were overcharged for some 3 shipments. (actually not just 3 but we laughed off small mistakes over a period of years). Generally our experience of the delivery service was good. That counted for a lot and made customers happy. Our experience with their administration was not good starting when we got shunted to Post Shepstone - who I'll flatter by describing as woeful. Anyway after a year two of the three overcharges were corrected. The third is in the hands of the accounts department where it remains - to this day I assume. Taking the matter to the MD Stephan Gleisner ('don't help the problem get out of hand") , Regional Manager Janita vd Berg ("you are quite right" she said always talking a great game) & the local franchise Port Edward Elize Walters (" its in the hands of our accounts dept" she said having learned the TCG way) - didn't help. The account has now disappeared with the advent of their new system. Along with the disappearing account went my respect for TCG their management and a small credit balance. The amount of money involved is small - but the principle is not. Left a fairly unpleasant aftertaste really!
0 replies
51 months ago
Cycle Lab Tyre Lever Order Delivery
Further to an earlier review action was taken to correct the two incorrect deliveries. This involved collecting the above mentioned deliveries (unexpectedly). Then the next day delivering 2/3 of a set of 3 tyre levers. So the upshot is I'm still short of one tyre lever. Cycle Lab has been advised by email & WhatsApp - to no effect or response however. It really looks like they have a very poor grasp of what they are doing!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
3 (21.428571428571427%)
2 Star
0 (0%)
1 Star
11 (78.57142857142857%)