ZN
Zah N
Active since Sep 2021
10
Reviews
0
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Reviews
10 reviews3 months ago
Wellness screening voucher
LA Health promises it's custom a voucher when the do a wellness screening. On the 6th of January my husband and I went for the screening, however we did not receive any vouchers. I have been sending emails but no reply and when I called they just told me no voucher is loaded on my profile and there is nothing they can do. Why promise customers something you can not deliver.
0 replies
6 months ago
Bad service
Vodacom Fiber customer service is such a disappointment. I am still waiting for my fiber to be activated. I would never recommend Vodacom to anyone. They keep calling me but not solving the problem. They even sent an SMS stating that they tried calling and I did not answer the phone which is a lie.
106 replies
6 months ago
Worst Customer service ever
I have a fiber with Vodacom on a 12 months contract and it has been the worst. Customer services from the call center is the worst. I am struggling to have my line moved. I was told the move declined, imagine I bought a house but can not move the line because Vodacom decided not to mean while I am paying on a monthly basis because I am blinded by the contract. I am without internet and will probably be for the next 2 months. I am happy my contact ends in November I will finally be free of this hell of a service provider
106 replies
14 months ago
Lack of transparency, empathy, and accountability
If I had the option to give zero stars, I absolutely would. The trauma our family has endured due to this hospital is unbearable. Our mother was admitted for a back operation under the care of Dr. Keetse. A few weeks later, we received a devastating call from Dr. Keetse informing us that she had suffered a major stroke and was later declared brain dead. What hurts the most is that while she was on life support, Dr. Keetse urged us to consider switching it off, stating that nothing more could be done. To make matters worse, a psychologist was brought in—not to offer counseling or support, but simply to express condolences and confirm that our mother was no more. That was it. No compassion, no proper guidance—just a cold, clinical dismissal of our pain. Our biggest frustration is that we requested to speak to other doctors who had been involved in our mother's care, yet we were told that if we were lucky, we might see them. Lucky? Imagine trusting a hospital with your loved one’s life for a routine operation, only to be blindsided with the news that they are suddenly brain dead—without a clear or proper explanation. The lack of transparency, empathy, and accountability is beyond unacceptable. If I ever hear of this hospital again, I swear it would break me all over again. And Dr. Keetse, the very doctor who showed us no compassion, I hope you realize the impact of your cold-hearted approach. This experience has left us deeply traumatized, and I would never recommend this hospital to anyone.
0 replies
14 months ago
Horrible customer service
I took up Fiber in November, specially told them my debit day is on the 25th, the did not debit me on the correct date. I call to rectify that in December the did not rectify it. I called again in January, the date was on corrected in February leaving me with arrears on my account. I made arrangements to pay the areas and paid on the 25th of February. I am left with no internet but told I will be billed for March where as I do not have the service. When I request to cancel I was told I will still be liable to pay the full monthly installment for 12 months. The customer service is horrible, you are pushed from one department to another. I regret ever taking up Vodacom as a service provider because WOW, what a ****.
124 replies
19 months ago
Poor service at Nedbank Durban North
Today I went to the Nedbank branch in Durban North to collect my ID, once I had collected my ID I went to request at the brunch for my surname to be changed on my Nedbank account. Was told to take a sit of which I did. A while later a white lady walked in and she was directed to a teller that will assist her. Mind you I was the only one waiting in the bruch The 3 ladies (staff) continue with their conversations as if I was not there and a while later one of the ladies came to me and told me I need to wait a while longer because the supervisor is in the volt and she has no idea when she will be out. That time I request for an hour at work to sort out my account. I left without being assisted and I was very disappointed and m thinking of changing my account to a bank that treats all there customers equal and not discriminate because of my skin colour. The 3 ladies were all black looking down on another black lady.
0 replies
43 months ago
Missing chicken pieces
I bought full chicken cut in 8 and 3 sharing sides from Nando's florida Road Durban. When I got home I see the decided I deserve 6 pieces not full chicken. This is not the 1st time I experience such. When I call customer service they told me management will call me but no one has. I am very disappointed.
133 replies
52 months ago
Overall service
I am grateful tat my insurance referred me to Technostar to repair my car. I am a very happy customer. The body work is on point, my car looks brand new😁. A big thank you to the technostar team for the job we done. From the time my car was taken to technostar Lunga kept me updated every week on the progress of my car. I really appreciate Lungas dedication it kept me calm while waiting for my car.
53 replies
54 months ago
Appreciation
Thursday I was involved in a car accident, I called iwyze and got through to a wonderful lady who assisted me with towing my car. The next day I called and got through to a gentleman who assisted with reporting my claim and he assisted with professionalism. I was then contacted by a wonderful lady by the name of Gloria Machete who assisted future with the claim. On the 16/11/2021 I submitted all required documents from my side and on the 17/11/2021 I was contacted by Gloria to say my claim is approved and Tecnostar will be in contact with regards to the repairs of my car. I am very grateful at least now I have one less thing to worry about.
53 replies
56 months ago
Scammed by iwyze
On the 8th of September while I was in hospital my car was broken into, I called iwyze and the requested I send pictures of the damage of which I did, my main concern was the broken window as I was afraid they myt come back and do more damage. Consultant from iwyze called to say my access is R4500 for a broken window but my contract states R980. When I corrected her she said she will speak to her manager and get back to me. I received a call from autoboys on the 22/09/2021 to say they are still waiting for my window meaning had I not fixed the window myself my car would still be parked at home with a broken window and probably more damages. I want iwyze to refund me the money spent on the window because I don't believe I had to take a loan while I pay for insurance. This morning surprisingly I got a SMS saying my insurance will now be R1509 how can the price go up without them calling me and me agreeing to anything.
53 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)