KR
Kauthar R
Active since Oct 2021
20
Reviews
0
Industries
Reviews
20 reviews2 months ago
Starbucks Muizenberg: Worst Customer Service Ever – Feels Discriminatory
My family and I visited the Starbucks branch at Muizenberg Beach on 5th February, and the experience was extremely disappointing. Upon entering, there was only one staff member mopping the floor. A family member who had never been to Starbucks before tried asking for a drink recommendation, saying “hello” multiple times, but was completely ignored. Instead, the staff member continued mopping and then spoke to a male customer in their own language, completely ignoring us. We also wanted to use the restroom before ordering, but the second staff member there refused to respond when we asked, only gesturing vaguely to a sign after multiple attempts. The service was appalling. It felt as though staff only acknowledged certain customers based on skin color, ignoring us entirely while welcoming others. Because of this, we left without ordering six drinks and instead went to the restaurant next door, Kauai, where we received proper service. This branch needs serious attention in customer service and inclusivity.
0 replies
2 months ago
Defective Snuggletime Co-Sleep Cot and Shocking After-Sales Support From Clicks Baby
On 27 June 2025, we purchased a Snuggletime co-sleep cot from Clicks Baby (Canal Walk). The cot remained sealed and unused until 9 January 2026, when our baby outgrew her bassinet. When my husband set up the cot, we discovered damaged netting, a missing zip, and missing zip teething — rendering the cot unsafe and unusable. We returned the cot to Clicks Baby on the same day (9 January 2026) and since then have experienced nothing but delays, broken promises, and complete lack of accountability. We contacted Clicks Baby multiple times, were repeatedly promised call-backs that never happened, and only received responses when we chased them again days later. Nearly a month later, there is still no resolution. Clicks Baby management refuses to issue a refund, despite selling a defective product, and instead redirected us to the Snuggletime supplier, claiming there is “only so much they can do.” The supplier has not contacted us at all, and every attempt we’ve made to reach them by phone has failed. In the meantime, our baby has been forced to sleep in our bed, which we made Clicks Baby fully aware of — including the serious safety risk of her crawling or falling off. This concern was met with indifference. This experience has shown no care, no urgency, and no concern for infant safety. Once Clicks Baby had our money, we were effectively abandoned to deal with the problem ourselves. This level of service is unacceptable, irresponsible, and deeply disappointing, especially for a retailer selling baby products. We are still waiting to be contacted. I would strongly caution other parents before purchasing baby items here — when something goes wrong, you are completely on your own.
0 replies
2 months ago
Defective Snuggletime Co-Sleep Cot and Shocking After-Sales Support From Clicks Baby
On 27 June 2025, we purchased a Snuggletime co-sleep cot from Clicks Baby (Canal Walk). The cot remained sealed and unused until 9 January 2026, when our baby outgrew her bassinet. When my husband set up the cot, we discovered damaged netting, a missing zip, and missing zip teething — rendering the cot unsafe and unusable. We returned the cot to Clicks Baby on the same day (9 January 2026) and since then have experienced nothing but delays, broken promises, and complete lack of accountability. We contacted Clicks Baby multiple times, were repeatedly promised call-backs that never happened, and only received responses when we chased them again days later. Nearly a month later, there is still no resolution. Clicks Baby management refuses to issue a refund, despite selling a defective product, and instead redirected us to the Snuggletime supplier, claiming there is “only so much they can do.” The supplier has not contacted us at all, and every attempt we’ve made to reach them by phone has failed. In the meantime, our baby has been forced to sleep in our bed, which we made Clicks Baby fully aware of — including the serious safety risk of her crawling or falling off. This concern was met with indifference. This experience has shown no care, no urgency, and no concern for infant safety. Once Clicks Baby had our money, we were effectively abandoned to deal with the problem ourselves. This level of service is unacceptable, irresponsible, and deeply disappointing, especially for a retailer selling baby products. We are still waiting to be contacted. I would strongly caution other parents before purchasing baby items here — when something goes wrong, you are completely on your own.
0 replies
17 months ago
Moegamad Ajouhaar - 5 star customer service
Thanks so much Moegamad Ajouhaar for your amazing service! I called in some time ago for support with my 2 pot query and you were incredibly kind, well mannered and your efficiency made the whole process seamless.
56 replies
41 months ago
Simply Asia CW
I always go to the CW branch, I’ve never been disappointed by the service and quality of food.
132 replies
41 months ago
Thank you Pedros Belgravia
Pedros Belgravia… the quality, taste and affordability of the food is outstanding. It is so flavour and the price you pay for what you get is well worth it. The service and staff is great as well. THANK YOU!!!
132 replies
41 months ago
Great quality
Bin Rashied Rylands: I love the pizza from this place and the staff is so friendly. The quality of the food is really great!!!
0 replies
41 months ago
Great Service
Always stocked with everything I need for my vaping requirements. The staff is polite and knowledgeable about the product they are selling.
0 replies
41 months ago
Thank you Apple Store
I took out a new phone contract through the apple store and the service I received was amazing. Thank you
0 replies
Review Distribution
5 Star
13 (65%)
4 Star
2 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (25%)