LL
Liesl K
Active since Oct 2009
7
Reviews
0
Industries
Reviews
7 reviews21 months ago
For years I tried to cancel the policy and they would talk my head around and lower premiums but never listen to what I wanted
For years I tried to cancel the policy and they would talk my head around and lower premiums but never listen to what I wanted. Tyrell was the worst and when he eventually cancelled he was rude and abrupt when ending the conversation. I’m so happy to be free of platinum life.
53 replies
51 months ago
Netflorist: Do NOT use their Services
I ordered a Valentine's Day gift for my son on the 8th of February for delivery on the 14th. My order was confirmed and on Valentine's Day we waited the entire day but, his gift was not delivered. We received a call from RAM Couriers informing us they could only deliver the next day. They updated the log stating we were unavailable for delivery, when we were home the entire day. I called Netflorist to complain and they did nothing. Today, I expected the delivery to happen first thing in the morning but, instead, they only delivered just before noon. I complained on social media yet, it seems so many complaints were logged yesterday that they do not care to respond to the individual. I am extremely disappointed with the service received and will definitely not be using them in future. I also do not think the company realises the impact of word-of-mouth as I will not recommend them to anyone.
53 replies
66 months ago
Minus Five Stars for Toys R Us The Pavilion
I was visiting Durban two weekends ago and I went to the Pavilion for the first time. While purchasing a soft toy for my son at the Toys R Us store, I was assisted by a cashier named Nerissa. As I have decided to go green (and so have many stores) when she asked whether I wanted to buy a bag, my natural response was to ask whether the bag was plastic or not. Instead of simply answering me with a yes or no, Nerissa rudely, with an irritated tone, responded, "It's a Toys R Us bag." Please note that many Toys R Us stores have closed down and I primarily shop for toys online so, this was my first time in a Toys R Us store in over a year and a half. I asked, "What does that mean, is it plastic?" to which she again, more agitated said, "It's a Toys R Us bag". I then said, nevermind, I will do without the bag, paid and left. It is cashiers like this that not only deter shoppers from visiting the store again but, also damage the brand as a whole. My son loved the toy yet, I will not set foot in a Toys R Us store again because of Nerissa's rude attitude.
0 replies
66 months ago
All Out Adventures - Highly Recommended
All Out Adventures in the Drakensberg offers great fun for the entire family and the staff truly make you feel at home. A friend and I did the Cable Tour and the lady at the front desk was so pleasant and friendly while; Xolani and Sizwe our instructors ensured we had a safe, fun ziplining experience. I would highly recommend you stop by on your trip to the Drakensberg!
0 replies
69 months ago
Avoid their Photobooks - You may be left in tears!
I am extremely disappointed in both the service and product received at Orms recently. I understand that lockdown has meant a smaller team however, I feel Orms should have a pop-up warning customers that orders would take EXTRA long and then provide updates - they did none of these. I had to keep following up and they could never commit to when I would receive my photobook, which took five weeks to be ready for collection even when they said they were prioritising my order. As an art student years ago, I supported Orms throughout and even after, I have often used them for photos, postcards, folded cards etc. but, they have really dropped the ball this time. Then the quality of the book is also disappointing... I used their online system and they have guides to show you where you should position things but they don't state that the binding will also crop an additional part of the page so my text is right on the binding and the cross-page images look terrible. Their ink is also so dark that the images do not look good. I nearly cried when I got my book, after the long wait, it was really just terrible. I have decided never to use Orms again.
265 replies
103 months ago
Rock T's SCAM
I believe I have been scammed by an online store Rock T's http://www.rockts.net | I ordered a t-shirt from them two months ago and have still not received it; they kept making excuses and now they have simply stopped responding completely. They claimed they were associated with Universal Music but upon further investigation, I discovered they are not. When I checked the reviews on their website I also noted they were ALL positive (very fishy) and all comments only had the first name of the person so I couldn't establish if these were real reviews or not (I am pretty sure they are not). I also endured abusive emails from their staff member Cheryl after I inquired about my late order a few weeks ago. Everything about my experience has been negative, I would rate them a negative five stars if I could. Do not make the same mistake. I lost money and I received no t-shirt.
0 replies
123 months ago
Driver Disaster
This morning I dropped my car at Hyundai for a service at 7:40 am. I waited ages for a driver to take me to work and even though I work very close to the dealership, the driver drove me to two other locations first to drop others who were 20 - 40 minutes drive away. I got to work close to 10 am. I didn't complain. Hyundai then offered to fetch me from work and calls me at 2pm saying they're on their way to collect me. I express that I am working and have a meeting at 2:30pm. They say they plan their route and that this is the only time to collect me - PLAN THEIR ROUTE? Um, I was driven across the world this morning?! Hyundai clearly doesn't regard customer service as a priority. And they DON'T plan their routes, they are simply rude and inconsiderate. Don't offer the service if you can't accommodate the client.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)