Active since Nov 2021
Went to the stoneridge branch, and the service was terrible. We where served cold food. Had to ask 3 time for my drink. They more interested in the uber and mr d orders.
Extremely terrible service with sales consultants who just want to make a sale and they don't provide proper feedback. Never managers available to assist or escalate any issue. Will never use this provider again. Empty and false promises.
Totally useless.. almost 2 hours for delivery and still the food received was wrong. Order via Uber eats, now the driver says he only collects and delivers. Paid for food that wasn't ordered.
Most pathetic service provider ever. No contact details. A BOT that's as stupid as anything. GET your ACT in order!!! Look at the reviews your company gets. And you wonder why companies like yours close down and people don't have work.
I waited 5days for a delivery. When I contacted them they say someone came to my door, which is a lie as I was at home on leave. The the person on the chat says they will re-arrange delivery, the more I ask when, the more they avoid the question. They then give me a number which doesn’t work and cuts the chat off.
Pathetic service from a Major insurance company. They have no sense of urgency and no one gets back to you. As per my previous Hello Peter post, I got a call from someone dealing with complaints, she gave me her details to contact her on directly if I have a problem. Not to my surprise, she doesn't respond to emails as well. What a waste
Worst insurance company to ever have a policy with. Two months later and still no assessor to check my leaking roof. They cant give you reference numbers for the calls. Quick to take your money every month but try and claim... There contractors are even worst.
Twice in one week where vodacom ***** up. I speak to a 'supervisor' by the name of Siphiso Msibi who confirmed he logged a service request on Monday 24/10/22. My phone eventually started working at 6pm that night, after loosing out on a days work. Today 28/10/22 I have the same issue, I contacted the customer care department and after 5 calls get hold of someone. Kabisile from the customer care department confirmed Siphiso Msibi and no one else at vodacom logged this service request. She arranged for her supervisor Neo Nthete to call me back, he calls and the phone cut. I call back and then they say he is out and will call in 10 min cos he was out.. 1 hr later and still no call. I had to call in again, and all of a sudden he is available. Not a surprise, but no service request was logged yet. Now they tell me since its Friday and no one works on a weekend I have to wait till Monday for the issue to be sorted out. Look at this bull****. You are a so called leading service provider. With this type of service from your 'support service' how can you expect your clients to have any faith in the service you provide. A bunch of useless idiots is the only words I can use.
I've had an issue from early this morning with my internet access/whatsapp. Called in 3 times and all they do is trouble shoot. According to a supervisor Siphiso Msibi a service request was suppose to be logged to which no one did. As I mentioned over and over to the agents I need my WhatsApp to be able to work. Now I can not work the entire day and no one at Vodacom can sort my issue out until the back office looks into the service request. Vodacom has just made me loose a whole days work and money.
Yay tracker. Once again your ****ty service and faulty units prevail. Still waiting for a supervisor to contact me for over 2weeks now. Please don’t be fooled by the false adverti*****ts that tracker will give you peace of mind. My car is in for a service in Benoni and the tracker app shows the car is in springs. Don’t ever use tracker connect, they take your money and sell you a product that doesn’t work.
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