JS
Jarrod S
Active since Nov 2009
10
Reviews
0
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Reviews
10 reviews31 months ago
Pre-Ordered But No iPhone 15 Pro Max
Shocking service from the iStore. Ordered the iPhone 15 Pro Max on the day that pre-orders became available. Yesterday they call me saying they don't have stock, I need to pay R5500 to get a model with more storage. I pay it. Today is the release date for the phone. No delivery. They didn't even contact me to say there is a delay. I contacted their customer support. They have no idea when they will have stock of the phones. I ask for a refund, they say 5 working days. What a waste of time and money. I could have bought the device at a store and had it in hand by now. Awful service from iStore.
0 replies
31 months ago
*****
Over the weekend I noticed two orders from my Takealot account that I did not make. Order numbers: 136793995 + 136793961 These orders were made using credit that was available in my account. I did not authorize this. I did not purchase MTN and Vodacom airtime. I have no need for that. Please investigate. I've tried calling the help centre, but nobody has answered. It just rings. I tried emailing but emails are no longer answered?
0 replies
57 months ago
Where is my refund?
On Friday the 6th we arrived at the hotel and got stuck in the elevator on the way up to our floor. After forcing the door open, we were stuck on the 11th floor with our 3-year-old while the elevator was out of service. When we approached the cleaning staff about it, they told us it is "normal". When we contacted the front desk, they mentioned that they would get someone to fix it. After a while another family contacted front desk again and were advised to walk down the stairs instead. We walked down 11 floors of stairs - which was dirty, dark, with water running down the walls. When I eventually arrived at the bottom, I demanded my money back from the manager. He promised that the payment would be reversed by Tuesday 10th August. Today is the 17th. I still haven't heard from the hotel. I have emailed them. I have left messages. I have received no response. Honestly, this is the worst hotel ever.
0 replies
62 months ago
Absa Ignoring My Mails
Is there a point in having "Premium Banking" when you can't even get Absa to respond to emails? I call in and they tell me to send an email. Send an email and no response. Really bad service. It shouldn't take a week to reply to emails.
106 replies
77 months ago
Telkom False advertising on iMac
Ordered an Apple iMac from Telkom's site. It's advertised as 4K retina. The Mac arrived just before Christmas and it's only 1920x1080. In other words, HD 1080p. Not 4K as advertised. I contacted customer services. They told me to call Mondo and Sell direct - the companies they source stuff from. Neither one of those companies have my details. One doesn't even sell macs. What's going on here? Who is responsible and will Telkom honour their advert by sending the correct device?
0 replies
80 months ago
FIFA20 ULITMATE EDITION DELAYED!
I'm still waiting for my FIFA 20 to arrive - three days after the release date. I pre-ordered the game last month already and I still haven't received it. It was a gift for my brother's birthday. Which has now passed.
105 replies
80 months ago
Pre-ordered FIFA20 Delayed
I'm still waiting for my FIFA 20 to arrive - three days after the release date. I pre-ordered the game last month already and I still haven't received it. It was a gift for my brother's birthday. Which has now passed.
0 replies
97 months ago
Absa won't reply and fix banking issue
Absa hasn't responded to my queries for over three months. I have informed them multiple times via email that they have opened two business accounts for me instead of one. I keep getting mails with statements from both accounts. Every time they escalate the complaints to management I do not get a reply. Because of the confusion, I don't know which banking account is correct. I have only confirmed one account at the branch. But I keep getting billed for two. Furthermore, the money I did deposit in the "wrong" account, I would like refunded into my proper account. Someone please help me. I'm even signed up to the Business Banking via email and nothing gets resolved. What's going on?
106 replies
122 months ago
No Response. Bad Service
Good day,<br> <br> I recently signed up for a 10MB fibre line. I haven't received any feedback and nobody has contacted me after I signed the document over a week ago. <br> <br> Please do not go through with my contract. I wish to cancel. I have tried contacting you for the last few days since I have not heard anything from you regarding installation, nor have you taken the fees from my account. I do not wish to continue with the installation or the contract.<br> <br> I've heard many bad things about your service but didn't expect that my emails would not be responded to. <br> <br> Please send through confirmation that the contract is cancelled. <br> <br> Thank you.
105 replies
123 months ago
Extended Warranty TV
Just under 5 years ago I bought a TV paid for an extended warranty which covered the TV for 5 years. Over the last few years I've been having a lot of issues with the tv. It's been in to repairs at Liptronics 4 times. <br> <br> This time however it has taken nearly a month to repair and Liptronics has told me they are unable to repair it. But when I contact Game they assure me that it's being fixed. The Warranty with Game Sure promises \Comprehensive Peace of Mind\", which is not being delivered on. It also promises that repairs will be done within two weeks or 21 days. It's been longer than that. This is ridiculous. <br> <br> Every day I call Game Sure and I hear a different story - manager isn't in - TV is being repaired - Samsung will replace your TV - we're recalculating depreciation. I don't have a cooking clue what's happening at the moment. I HATE THIS! I am an editor for two of the biggest websites in South Africa. You can mark my words I am going to write an article about this awful experience. Fix my TV or replace it or refund me immediately. "
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)