JS
JAYESH S
Active since Mar 2011
37
Reviews
0
Industries
Reviews
37 reviews30 months ago
There's still hope...
More and more people are leaving Virgin Active Vodaworld and moving over to Planet Fitness. I've been a consistent member for the past five years and witnessed this club go downhill since the initial upgrade of equipment. I've tried by best to bring this club back to what it use to be but it seems like staff here have no concern for members safety or their well being. When I approached staff and expressed by concerns and offered suggestions to make the place safer and user friendly, when I raised concerns from females regarding the positions of certain equipment, I get told they must go to another gym if they don't like it, this is not what we want to hear. Recently equipment was moved around again and instead of making it better, it's become much more unsafe and even more uncomfortable for females to use. These decision makers need to consider another line of business as this is not working out. I come from 30 years of experience from back the days off Health and Racquet, I've worked in many of the clubs, abroad as well when it was Healthland and Canons. I can help you fix this club, I just need someone with a little common sense to give me a call so we can meet and discuss a way forward.
0 replies
31 months ago
Discovery loses my car again!
Apart from the emergency division which is top notch, William is brilliant. The claims division has to be the most clueless bunch I've ever had to deal with, this is bound to happen when management is utterly careless and lack any kind of common sense. Claims handler who cuts and ignores all my call, been passed from one agent to the next then management that ignores all my emails and urgent requests. On the first day my vehicle was misplaced, luckily I was able to trace it. I have not been allowed access to my vehicle because of their so called policies, but tow truck drivers, Renew-it, their storage facilities and their drivers and Auction nation all have access but I don't. My vehicles been moved again and still no response on its whereabouts. Thapelo had assured me that the contents and belongings in my vehicle is safe from theft but how can I trust someone who ignores my emails and requests. I will keep updating on Hellopeter on the actions of Discovery and its mismanagement of my claim. Since the emergency call Discovery claims division has been reckless and extremely inconsiderate, they don't standardise their lies and excuses so be prepared to listen to them make up a whole lot of stories to cover themselves. I need someone apart from the claims team to urgently respond to my emails!
393 replies
32 months ago
Please review your pricing..
To order a vegetarian large pizza containing mozzarella, cheddar, feta and avo costs R153.90. For this amount I have to order the Macon, feta and avo option minus the Macon and add cheddar. There should be the option to swop any ingredient to one of similar or lesser value. The reason why this makes sense is because these are not prepackaged pizzas, so the option to change is always available.
0 replies
45 months ago
Bunch of crooks.
Please keep your sanity and stay away from this company, they will make you cry for your deposit, which after a year I am still waiting for. The owner ****a left the country so be careful when dealing with them, don't expect them to return your deposit.
0 replies
53 months ago
Another new scheme to steal from clients
I am getting fed up of your call centre cutting my calls and never calling back. Your atm swallowed both my debit cards, problems with the machines, now I need cash and I pay my monthly service fees so why should I pay additional charges, please call back urgently!!
0 replies
56 months ago
I want answers!!!
Once again you call centre cuts the call. After so many unnecessary voice prompts, now we must endure rude agents. I was rejected for the spinal care program with no feedback from Discovery yet you send emails for everything else.
53 replies
56 months ago
Nedbank woes
I'm not wasting anymore time with your call centre agents. Verification process is too long then they cut the call. They should atleast return your call. I received sms to renew my card. I replied with branch and delivery option but I still receive the same sms. Could someone please assist.
0 replies
58 months ago
Still the biggest crooks in the industry!!
Once again, as soon as I load air time, the my voice offers disappears. Then you have another app which conveniently you try to trap us into unnecessary purchases. It's sad though when many of you clients are battling with tough times with Covid you use these opportunities to come up with more devious ways to Rob us.
0 replies
68 months ago
When will you get it right???
When i froze the membership you did not freeze it, so for the past two weeks I've been regularly (10 visits). Today i visited the Waterfall branch only to be turned away because according your system i froze my membership yesterday. Now common sense would tell the staff that if i froze my membership yesterday would i have visited the club today. They could've allowed be to train. It's called service... Before you froze my membership couldn't you have looked at my visits and maybe extend a courtesy call to confirm.. it's called service.. Even a courtesy please call me.. Since when do you freeze mid month??
0 replies
74 months ago
Service centre frustrations.
I'm glad you got rid of the team that did nothing but damage my vehicle and over charge, and steal from my car. Milnerton branch was good at that. However I am still sitting with problems with work previously carried out on my car at this branch. The previous mechanic white guy with thick glasses compromised my vehicle on couple occasions. Waiting for your call to resolve.
0 replies
Review Distribution
5 Star
3 (8.108108108108109%)
4 Star
1 (2.7027027027027026%)
3 Star
0 (0%)
2 Star
19 (51.351351351351354%)
1 Star
14 (37.83783783783784%)