HR
Hanlie R
Active since Nov 2021
24
Reviews
0
Industries
Reviews
24 reviews17 months ago
Parmalat /Lactalis Worst Customer service
Parmalat Cheese. One of the best brands on the market, till you have a problem. Customer care : Brenda / Maxine Muissenheimer. Me Brenda informs me to keep the cheese and Me Maxine informs me to discard of it. I need to wait 72 hours from the 13November 2024 it is the 18November 2024 I'm sure it is longer than 72 hours. Can you explain how long a claim will take please I need to know. My reference number 24/11/357. Please hire people who can work with the public.
0 replies
17 months ago
Parmalat Gouda Cheese not up to standard
Normally I would say it is one of the best brands I prefer to buy products like cheese, yogurt that is manufactured by Parmalat. On the 23/10/2024 I bought cheese from Checkers 6 avenue Walmer. Normally Parmalat cheese texture is smooth, and you can eat it, this cheese is not right it crumbly Please see images attached. the following is on the packaging: PAD:30 AUG 24 BN: 1819287 BB: 28 NOV 24 A.W 15:35. After a lot of phone calls, whatsapps, emails the matter is still not resolved. A person by the name of Maxine Muissenheimer contacts me, not very friendly. Parmalat I'm disappointed and I will think twice before I buy any of your products
0 replies
18 months ago
Time and time again trouble to receive Nsfas money
Dear students if you are a Nsfas student please study at any other university. The financial aid at this university is useless. It is the worst. Nsfas pay money over for funded students but when the financial aid needs to pay the money over it is not paid over. Mr. Wayne Muller of the financial aid disabled funds that needs to be paid over to intelimali. Students don't have food. Mr. Muller can't explain and from 25 September till today he didn't respond to any form of communication. He is on leave or on a course or just not available.
0 replies
21 months ago
Online classes but NO student data bundles available on my devise
I write this on behalf of students of Nelson Mandela University. What happen to student data. Vodacom can't assist and Nelson Mandela university can't help. Vodacom say university needs to help to add my number to list. We still have classes online I need student data, I'm more than willing to buy it for myself. But it is not available on my devise that is registered with the University. Vodacom can't help me, the university can't help me ... Now what can I do??? I need to attend classes online. ICT helpdesk don't respond can't help. I NEED DATA THAT I WILL BUY MYSELF PLEASE ACTIVATE MY CELL NUMBER SO THAT I CAN BUY STUDENT DATA> PLEASE
0 replies
21 months ago
NO STUDENT BUNDELS available for students
I write this on behalf of students of Nelson Mandela University. What happen to student data. Vodacom can't assist and Nelson Mandela university can't help. We still have classes online I need student data, I'm more than willing to buy it for myself. But it is not available on my devise that is registered with the University. Vodacom can't help me, the university can't help me ... Now what can I do??? I need to attend classes online.
112 replies
24 months ago
Clicks faulty old kettle in new packaging not working
Clicks faulty kettle ? refund policy?? I bought on the 1 May 2024, a clicks auto kettle. However this kettle is not working. My local Clicks at Boardwalk mall, Summerstrand always have a problem with it if you return a product. What can I do with this kettle that is not working? And the person who work at the refunds or exchange don't want to help me. He always have a problem. This faulty kettle is really not my mistake. Please advise me where can a I take it to return it. I bought it at Clicks Boardwalk, but with this person who work with returns I can't imagine to take it back. I contact customer support at Clicks they don't want or refuse to help me. See details as given to customer care, I forward an image of the kettle and also the till slip, at the request of Gary Erasmus | Clicks Group Complaints Resolution Team. From the 1st of May till today they can't help me. And if I took it back to Boardwalk Clicks they will test it see that it is not working and will refuse to refund me. The till slip on the back say refund policy on defective products: should any product that you purchased at a Clicks store contain any manufacturing defect, it may be returned to a Clicks store for replacement, repair or for a refund within 12 months from date of purchase provided you have the tax invoice. If the products is not up to standard it is not my fault. Tel: **********| Int.: +27 (0)21 ********** Address: New Clicks South Africa, Cnr. Searle and Pontac Streets, PO Box 5142, Cape Town, 8000. Description of observed defect: The kettle is not working Exact name of product: Clicks automatic kettle 1,7L SKU/PLU code: Bar code: 600149*****06 Model number: VPN:CAK20B Expiry date: Po/Batch number: Date of purchase: 1 May 2024 Proof of purchase Y/N: YES Store product was purchased at: Boardwalk, Summerstrand, Port Elizabeth dates on product 11.03.2024 other code 861832 You can give my details to the supplier. I only want to return the kettle for a full refund, it is not an expensive product but I need to replace my kettle and can't wait any longer. Please see proof of payment attached
0 replies
24 months ago
Clicks faulty kettle ? refund policy??
I bought on the 1 May 2024, a clicks auto kettle. However this kettle is not working. My local Clicks at Boardwalk mall, Summerstrand always have a problem with it if you return a product. What can I do with this kettle that is not working? And the person who work at the refunds or exchange don't want to help me. He always have a problem. This faulty kettle is really not my mistake. Please advise me where can a I take it to return it. I bought it at Clicks Boardwalk, but with this person who work with returns I can't imagine to take it back. I contact customer support at Clicks they don't want or refuse to help me. See details as given to customer care, I forward an image of the kettle and also the till slip, at the request of Gary Erasmus | Clicks Group Complaints Resolution Team. From the 1st of May till today they can't help me. And if I took it back to Boardwalk Clicks they will test it see that it is not working and will refuse to refund me. The till slip on the back say refund policy on defective products: should any product that you purchased at a Clicks store contain any manufacturing defect, it may be returned to a Clicks store for replacement, repair or for a refund within 12 months from date of purchase provided you have the tax invoice. If the products is not up to standard it is not my fault. Tel: 0860 254 257 | Int.: +27 (0)21 460 1009 Address: New Clicks South Africa, Cnr. Searle and Pontac Streets, PO Box 5142, Cape Town, 8000. Description of observed defect: The kettle is not working Exact name of product: Clicks automatic kettle 1,7L SKU/PLU code: Bar code: 600149*****06 Model number: VPN:CAK20B Expiry date: Po/Batch number: Date of purchase: 1 May 2024 Proof of purchase Y/N: YES Store product was purchased at: Boardwalk, Summerstrand, Port Elizabeth dates on product 11.03.2024 other code 861832 You can give my details to the supplier. I only want to return the kettle for a full refund, it is not an expensive product but I need to replace my kettle and can't wait any longer. Please see proof of payment attached
0 replies
28 months ago
Worse customer service and bad product
Worse customer service. Promise me a voucher for bad products but still waiting. Where can I report this company, nothing seems to work.
0 replies
28 months ago
Pamper Cat food WORST to buy .Reference W1582
Ref Number W1582 (also complain and receive Ref Number W1563 )for refund Your product is bad, my cats refuse to eat it, no refund policy at my store. When it is open nobody takes it back. I bought three different items for my 7-year-old, underweight cat and my kitten from Checkers. I buy 1kg of your kitten food, and none of them even want to eat it. I raised my cat on the old brand (Friskies), and it was good. Then I bought a bag of Deep Sea Delights 2 kg because she wanted a fish flavored food. This she also doesn't eat. A couple of days ago I bought 2 of your Ocean Fish sachets for her. That was by far the worst decision I have ever made. Not even 24 hours after I gave it to her, my perfectly healthy kitten started having diarrhea and the older one didn't want to touch the food. The only reason why I even bothered writing this is because you guys don't exactly have a return policy
0 replies
29 months ago
Please shop at a other store
I bought some time ago a small desk fan from Cash Converters, Walmer Park. Two weeks after I bought it the fan didn't want to work anymore. I took it back to the store and was expecting a refund, it was not an expensive product but still I expect it to work. The floor manager took it in, I complete a lot of paperwork it took him about an hour to complete the paperwork. That was about May month it is now December, up to today the store is still running diagnostics on the product. I never hear back from them. Someone of the store phone me back today, she was very rude. Didn't know anything about the fan. I'm a customer. She treats me like ****. I only want my money back. Maybe they repair and resell the product or whatever. What is the refund policy. As I understand it if you are not happy with a product you can return it within 6 months, I return it long ago but no refund nothing, Still waiting for this store to replace my money.
129 replies
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2 (8.333333333333334%)
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22 (91.66666666666667%)