VC
Virginia C
Active since Nov 2021
20
Reviews
0
Industries
Reviews
20 reviews35 months ago
Tree Felling
An avo tree was trimmed and done perfectly - no stumps left sticking out etc - and they tidied up beautifully. The foreman was Tsepo and is very good at it.. Well done. Will definitely recommend this company.
0 replies
37 months ago
Woolworth Online cheats you.
This is only for the IT department of Woolworths Online and Dash- you are useless. The staff at WW and the customer care are very helpful. One thing that happened, the address on my profile was changed, although this is "impossible" and they were totally unsympathetic to the idea that all my personal details, include banking details are on there. Then I was told it was a "random thing". Huh? The latest fiasco is trying to get refunded for goods ordered on Dash that were not delivered. The explanation is this: if you order for R533.95 for example but you don't receive something for say R79.99, then it is up to me to subtract the amount and then line up my bank statement and compare it to my Dash orders, and although I receive and SMS from the bank that R533.95 was reserved, I am meant to notice that my balance is R79.99 higher than it should be. There is no notice of refund possible and I should just trust them to refund me. Except that I found R99.99 that was not refunded! It is beyond the IT department to work out a better program: so they can't put the credit toward your next order, or show that an item is not in stock and so therefore should not be ordered. I email them and it is really to no avail - someone from customer service eventually calls but all they can do is parrot the stupid song from management and offer to pass on the message. It is ludicrous and I have to wonder how many other refunds did not go through!
0 replies
40 months ago
Good service
The Builders Warehouse staff were extremely helpful and kind: thanks to Katlego and Johannes.
0 replies
40 months ago
Potholes in the car park
Why are there so many huge potholes in the rather pricey car park? And the mall itself always seems hot and airless.
0 replies
41 months ago
Silly Xmas Hats
Why do staff have to wear those silly Christmas hats? It's undignified and a waste of money. It messes up your hair and just is somehow demeaning and undignified: not part of a uniform, I notice too that management don't wear them.
0 replies
41 months ago
Excellent Service TotalSports Rosebank
I was lucky enough to have Masterpiece assist me in buying a pair of trainers yesterday. I was about to give up, but going into Totalsports at Rosebank Mall, was a win for me. He couldn't have been more helpful and thoughtful. I will always use this store because of this very positive experience. Thank you Masterpiece
132 replies
42 months ago
Woolworths Online Data is not secure.
My online Woolworths account displayed a totally unknown address when I logged in on Wednesday. Apparently these changes can only be made by logging in to my account, which I did not do. No uses my laptop but me, and it very secure (fingerprint etc) The response from WW was a polite phone call on Thursday, saying they had received my email from the day before and couldn't understand it. It took another phone call to convince them to escalate it to the IT department as my bank details and all other personal details are on the site. I have been notified that the (useless) IT team have not yet responded and it is 6.30pm on Saturday. I urge everyone who use Woolworths Online to be aware that it is not secure.
0 replies
43 months ago
Game Rosebank
The Game in Rosebank consistently gives me excellent service. Yesterday I bought a vacuum cleaner. The assistant, Morula, went more than the extra mile to explain everything and answer all my questions about the different products. 5 Star Service, thank you.
0 replies
44 months ago
Game Rosebank
The staff at the Rosebank Game are fabulous: they go the extra mile to be helpful and kind. It's very much appreciated. Yesterday I had to return an item, which is normally quite irritating but a young woman saw me with this huge box, dashed over to bring me a trolley, and the whole thing was very smooth. I do however agree that I would never use Game online: that IT team need to be replaced.
0 replies
46 months ago
Rand Steam Clicks
Rand Steam Branch. There is a lady security guard at this branch who really deserves a job at Clicks. Although she didn't leave her post, and they were very busy, she noticed me waiting and knew all the products and was a fountain of information. She would rate 10 out of 10 on any shop floor. She's smart, she's alert and very knowledgeable. Her name is Shale and I do want her kindness and help acknowledged. Very helpful ladies at the pharmacy too.
0 replies
Review Distribution
5 Star
12 (60%)
4 Star
1 (5%)
3 Star
3 (15%)
2 Star
1 (5%)
1 Star
3 (15%)