MM
Mohamed M
Active since Nov 2009
7
Reviews
0
Industries
Reviews
7 reviews36 months ago
Terrible service
Terrible service. Can’t get hold of anyone for a brand new airfryer issue. They don’t even respond on Hellopeter. I will never buy a Phillips product again
0 replies
36 months ago
They are brilliant
They are brilliant. Professional and friendly and get issues resolved in a timeous manner. I rate them the best insurer in South Africa
53 replies
55 months ago
Swimmatix Swim School to be avoided at all costs
The worst experience ever for our little 1 year old. Matt Pike believes all little babies should go through an initial period of being traumatised and scream on theior frost few visits to their school as this is "normal". I have never ever seen such a lack of respect from anyone before. Their cancellation policy should be read carefuly as they charge 2 months cancellation and will not budge on this even after a 1st so called "trial" lesson. A very rude person to deal with and a swim school to definitely be avoided at all costs.
0 replies
69 months ago
Kobe RestaurantPlumstead Food Poisoning Warning
I ordered a salmon platter from Kobe Sushi Plumstead. A day later I got really sick. Severe diarrhea to the point I had to call a Netcare ambulance at which time I vomited and it was black in color. I was told to keep hydrated but the following day it got worse. I called the paramedics again and was transported to the hospitals ER and underwent hours of tests etc. I was informed it probably an entero hemorrhagic virus. Or a really severe strain that caused so much inflammation that the RBCs actually made it into the bowel. I was admitted and thankfully with the proper meds the internal bleeding healed and was discharged a day and a half later. I called Kobe and spoke to Mauleen and asked for the proprietor Leon. She got back to me with a response that was shocking. She said “He is too busy to talk but try calling him later” Please beware of eating here. If I hadn’t sought out immediate care I stood the chance of becoming seriously ill or even might have died. The owners lack of empathy is disgusting.
0 replies
84 months ago
FNB Disgusting Service
I had ordered a device from FNB which was promised to delivered within 2 days on a Monday. On the 3rd day I get an sms stating there is some sort of issue at the warehouse and the device would be delivered on Friday. I called to see if they could expedite this but was told they couldn't. Friday arrived and if I hadn't called, I would still be waiting. They said all was ok and the order was to be delivered on Monday. This was a gif for someones birthday so I called and was routed to the team leader Sifiso who promised to check with the warehouse and call me back within 15 mins. 2 hours later and no call so I called back only to be routed back to him. He once again promised to call me by end of the day but its now Saturday and I have received zero communication. It is by far and large the worst service I have ever received from the, Being both corporate and private client with FNB I had hoped for better. The service was disgusting to say the least. The birthday has come and gone and my wife and I look like fools as we promised on something we didn't not deliver. GNB should hang their heads in shame.
112 replies
93 months ago
Wantitall Rip Off
I was looking for a liquid gel wave desktop ornament and none have been available in SA through any retailer or online store. Yesterday I noticed that Wantitall stocks the exact item I was looking for. The listed price online was R945. After doing a bit of research I came across the overseas manufacturer site and the same item was listed at $5.20. I do understand that resellers have to make money but this mark up is tantamount to daylight robbery. If you do the math the item, with the current exchange rate and shipping etc should land at a maximum amount of R150 in SA, This is a rip off of note. Wantitall should be ashamed of themselves
0 replies
115 months ago
Samsung SA disgusting Service
<p>At the time of writing I am experiencing my 3rd issue with a Samsung product.</p> <p>Here are the issues chronologically:</p> <p>1. Had a 55" UA55F8000 which had a HDMI problem. Told Samsung I didn't have the POP any more as the person I bought from had emigrated. Samsung verified the unit was a still within warranty as per manufacture date. They came through and replaced the main board. It didnt resolve the issue. They replaced a 2nd time. Still no luck. They replaced a 3rd time. Still no go. I was informed I would get a replacement and a day later was told they could do nothing because the unit was "suddenly" out of warranty. I was utterly shocked as they reapired it under warranty and when it became a replacemnt issue it suddenly falls out of warranty. Incredible !!!</p> <p> </p> <p><br />2. Bought brand new WW9000 washing machine which is Samsungs top of the range front oad washer. 1st units power button was spongy. Store replaced with another unit as Samsung" apparently" had no stock in the country. 2nd units wifi module was non functional. Samsung said they could replace with a lower model but thankfully the store found a demo unit and replaced. Samsung should be ashamed of themselves.</p> <p> </p> <p><br />3. Current issue. I have a 55" JS9000 SUHD TV. Top bevel began coming loose after 9 months and tv started freezing up when external drives were used. 2 of my external hard drives became non functional as a result. I requested a replacement as this is a very expensive tv. Samsung said it fell out of the 6 month replacement period and I grudgingly accepted a repair. Top panel was replaced and main board was replaced. The evening of the repair as I was dusting off the tv I noticed a scratch mark on the front base. I informed Samsung and even sent proof using before and after pics. Repair centre denied scratching it and after getting nowhere with Samsung over the course of almost 5 calls I told them to just leave it as is. Tv is now still freezing and a repair was to have been scheduled but no one has bothered booking it. I have made approximately 50 calls to Samsung over the course of 2 weeks into the 3rd issue and not one person bothers returning my calls.</p> <p>I own at least 8 of Samsung's high end products from air conditioners, tvs, fridge etc and am disgusted at their service and lack of professionalism. All I want is my unit to be replaced as its damsging hard drives, intermittenty turning off, freezing and being part of an expensive home theatre setup who knows what this fauty unit might damage next.</p> <p>I am absolutely disgusted with Samsung and the lack of support they offer. They should pay Dell a visit and learn a thing or 2 about what custmoer service means.</p> <p> </p> <p>Mr M A Moolla</p>
56 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)