GB
Gerhard B
Active since Nov 2009
38
Reviews
0
Industries
Reviews
38 reviews3 months ago
MYN dont care
After 20 Years of being a loyal customer I am glad I am breaking away from MTN. I cancelled my contract and paid the amount they said I should on the same day and phoned them to confirm as they requested on the same day yet still not cancelled. Phoned back 9 times and emailed for a week. Asked for a manager to call me. Nothing Cheers and good luck.
0 replies
3 months ago
Dont think Apple is premium. Not their service anyway
Support is terrible. Your Canal Walk branch is the worst
0 replies
3 months ago
Service agent kept m...
Service agent kept me up to date and didn’t waste my time
56 replies
9 months ago
Nedbank, just don't
Got vehicle finance from Nedbank, and couldn't access my account from the app. Phoned them and emailed them, I still can't access profile from the app. Wanted to add a deposit to my account, phoned and emailed, the deposit is still not reflecting on my account and I am still paying the same instalment. Guess thats why they don't want to help, cause the instalment will drop. Then I walked, in the rain, as their remote assistance doesn't work, to their branch in Bellville, no surprise, you cannot go into the branch, you have to wait in the queue outside the branch before you can get a ticket. Why? so that their stats on queue times look good. Needless to say, I didn't stand outside in the queue in the cold. So in short: 1. I still cannot access my account on the app. 2. I still don't have my deposit reflecting 3. I still can't contact them as they are seeminly uncontactable.
0 replies
11 months ago
MFC, bad start to a relationship
I am a new client of theirs. I have been with them for 2 months and I still can't access my account. I have also requested a new instalment if I made a 2nd deposit, no response. Mailed them multiple times, they ignore me solid.
0 replies
14 months ago
I guess 20 years of being a loyal customer means nothing these days.
MTN advertised uncapped home internet, only it wasn't so I phoned them to complain and to cancel. They sent me to an MTN shop to drop off the router and sign the cancel docs. That was 2 months ago, they still debiting my acc. So I phoned again yesterday only to hear no action jas been taken and that their manager will ohone me. Still waiting. Next stop, consumer Ombudsman
71 replies
18 months ago
Cracked Bank account
They filled a cracked filling, 30mins later charged me R2920, most expensive filling ever. Had to pay cash, cause they don't do claims I have to. Tried to claim, guess what, they didn't put ICD10 codes so Discovery declined and I am now R2920 out of pocket. Asked for help on Facebook, no resolution. Phoned and asked they add it to invoixe, said they would, by now I am just ******** thinking they would. Don't use intercare, ever.
53 replies
20 months ago
MTN = run far and fast drom them
Bought LTE package a week ago, MTN FORCES you j to pay R800 upfront which i did, a week later THEIR LTE is STILL not working. Their own people don't even know why, imagine!
0 replies
Review Distribution
5 Star
1 (2.6315789473684212%)
4 Star
1 (2.6315789473684212%)
3 Star
0 (0%)
2 Star
4 (10.526315789473685%)
1 Star
32 (84.21052631578948%)