PM
Pinkie M
Active since Jan 2022
19
Reviews
0
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Reviews
19 reviews1 month ago
Poor service no communication
I’m very upset with admyntech services, their service is poor!!!!
0 replies
1 month ago
Extremely Poor Service and No Communication from Admyntec Services
I am extremely unhappy with the service I have received from Admyntac Services. I insured an iPhone 15 Pro Max with them. When my claim was processed, I was informed that they did not have any iPhone 15 Pro Max devices in stock and that the only option available was an iPhone 17 Pro. Because I urgently needed a phone, I agreed to the replacement. To my surprise, the phone I received was navy in colour, which is not a colour I would ever choose as I do not like dark colours. However, I accepted it because I needed a working phone to run my business. After using the device for a short time, I started experiencing problems and noticed that there were several things I could not do with the phone. I went to MTN so they could check the device. The staff attempted to assist by checking the settings, but the problems continued. They then advised me to contact the insurance company and inform them that the store had already attempted to assist. When I contacted Admyntec Services, they arranged for a courier to collect the phone for repairs. I specifically asked the agent what I am supposed to use in the meantime, since I do not have a spare phone and I run a business that relies heavily on my phone. The agent’s response was that I would have to find an alternative phone myself. This is completely unacceptable. I am paying insurance for a device that I am currently not even able to use, and yet I am expected to simply make a plan on my own while they take the phone away. What is even more frustrating is the complete lack of communication. I constantly have to call them myself just to try and find out what is happening with my phone. When I called again yesterday, the consultant told me that there are no updates on their system for a device that was collected last week thursday , which suggests that nothing has been done with my phone. As a paying customer, this level of service is extremely disappointing. The lack of urgency, accountability, and communication is unacceptable...especially considering that I rely on my phone to operate my business. At this point, I expect immediate feedback, a clear update on the repair status, and a proper resolution. Customers should not have to chase an insurance company for basic updates on a device they are paying to insure. I would strongly advise Admyntec Services to improve their customer service, communication, and turnaround times, because my experience has been extremely frustrating and unprofessional. i need my phone tomorrow
0 replies
11 months ago
Urgent Complaint – Policy Lapsed Due to Incorrect Information
I am extremely disappointed with the service I received from Capitec regarding my policy that I had with them since 2018. On 12 May 2025, I contacted their call centre to get clarity on my policy payments, as I had fallen behind by three months. The agent I spoke with told me I had until 25 May 2025 to make payment in order to keep the policy active. I trusted this information and planned to make the payment by that date. However, when I called back on 23 May 2025 to confirm payment details, I was shocked to be told that my policy had already lapsed. This was incredibly frustrating, as I acted in good faith based on the information given by Capitec’s own representative. I tried to escalate the matter, requesting that they review the call recording from 12 May and Spoke to a guy by the name Mpumi (team leader or manager), but so far, there has been no resolution and nobody has contacted me . It feels like I have been let down by a lack of accountability and proper service. Capitec, I hope you can urgently address this issue, as I am still ready to pay and keep my policy active. Your clients deserve accurate information and fair treatment, especially when it comes to important matters like insurance policies.
58 replies
19 months ago
Poor Service!!!!!!!!!!!
I purchased a Russell Hobbs iron from Game in East London, Beacon Bay, last year July. Unfortunately, the iron has recently stopped working. Upon returning it, I was informed by a customer service representative that the warranty has expired, and I had not registered for the Russell Hobbs 1-year warranty. While I understand that I failed to register, I was not informed of this requirement at the time of purchase. As a customer, I am in need of urgent assistance as I would have registered for the warranty had I been made aware of it. I need the iron to be replaced or a refund
53 replies
23 months ago
Refund complaint!!!!!
I recently made a layby at Ackermans Beacon Bay. Yesterday, I visited the store to cancel the layby and select the items I wished to purchase. I made the payment using my card. However, upon showing my daughter the items, she expressed her dissatisfaction with them. Consequently, I returned to the store to request a refund for those specific items. My intention was to receive the refund in cash, as I had planned to make purchases elsewhere. Unfortunately, I was informed that only a voucher could be issued. Despite my initial reluctance, I accepted the voucher, thinking I could make use of it at Pep store. At this point, I have no desire to make any further purchases at Ackermans. This has been an unprecedented experience for me with your company. Now im being forced to buy even if i dont need anything at the store and that is very wrong!!!!! I need my money back
0 replies
35 months ago
Very very upset I see why most people stopped using Uber it's because of unknown charges!!!!!!!!!!!
I requested a trip today and the driver canceled my trip twice, to my surprise my money didn't come back instead when I requested the for the 3rd time I was charged R54 on top of the R53 that was taken from my account. I tried reporting the issue on the app but the app itself Is so stupid it makes it difficult for me to report as it has its own answers instead of connecting the passenger to the consultant for help. I want my money back into my account!!!!!!
0 replies
36 months ago
I'm very very angry at vodacom and it's agents!!!!!!!!!
I got a notification that I app**** for a contract phone with vodacom & I didn't, a guy phoned me this morning offering a contract and I told him that I have a phone. This is ruining my credit score and I am very very upset, please rectify this!!!!!!!!! This is very wrong.....
159 replies
38 months ago
Refund complaint
I was checking something on Mc Donald's menu and then I pressed back option on my phone only to see the money going off for the order from my bank acc, I then cancelled the order immediately & didn't get the response for the cancelation, I tried again for ubereats to reply and say they can't cancel bacause the drive is on the way!!!! Within a minute, all I want is my money back because I cancelled the order
0 replies
40 months ago
🚩🚩🚩🚩🚩 Bad experience
This ISP together with Vumatel is the worst when it comes to customer service, I'd never recommend people to use them 1. they take forever to reply to messages 2. Every month there are days whereby I can't use the Internet that I pay for 3. The don't wanna extend the connection, imagine paying for 28 days and only use the internet for 10 days, single what kind of bull**** is that?
660 replies
40 months ago
Home connect is bad been with them for over 8 months now, !!!!! 🚩🚩🚩🚩🚩🚩
This ISP together with Vumatel is the worst when it comes to customer service, I'd never recommend people to use them 1. they take forever to reply to messages 2. Every month there are days whereby I can't use the Internet that I pay for 3. The don't wanna extend the connection, imagine paying for 28 days and only use the internet for 10 days, single what kind of bull**** is that?
132 replies
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1 Star
19 (100%)