P
Peter
Active since Feb 2022
8
Reviews
0
Industries
Reviews
8 reviews2 weeks ago
Defy washing machine
I am getting disappointed on Defy technician, I have bought a machine last year May which within a month it was making a loud sound, I logged a call for it to be locked at ref: 2157911 which they did 10 months later I am experiencing the same thing logged another call last month ref: 22257073advised them I have moved and changed numbers as well they have captured all that last week I called to check on status since they have advised it takes 3 business days for them to come. They advised they could not get hold of me I then asked them which numbers are they using they gave me my old numbers then I asked them I did advise I have changed numbers and address they updated that again but now no one is even calling or coming to fix or maybe they waiting for the 19th so that their warranty expires? Sent an email 3 weeks ago to the support mail and it never gets responded
30 replies
11 months ago
No contact whatsoever
I have tried to contact TymeBank from whatsapp and calls with no success I have made a mess of puting a wrong number when making payment and paid an amount of R900 to account number 51009002297 instead of 51109002297 is there a way the person can be contacted to reimburse the money or can i have their contact to plead with them?
140 replies
12 months ago
Kudus To Ofentse
Good day Bidvest Bank Management, I would like to take a moment to express my sincere appreciation and gratitude for the exceptional service I received from one of your representatives, Ofentse. I contacted your office this week to inquire about your business accounts, and I must commend Ofentse for his outstanding professionalism, patience, and in-depth knowledge. His level of service was truly impressive and made a lasting positive impression on me. Because of his assistance, I am now looking forward to transferring my business accounts to Bidvest Bank as soon as my paperwork is finalized. Please extend my thanks to Ofentse – his dedication is a true reflection of excellent customer service. Kind regards Peter Moloi G's Pot Restaurant and Bar
75 replies
16 months ago
A bad decision I ever made
On the 31st of July 2023 I have requested for warranty recovery to be renewed but always when I call they keep on saying an agent will call me to date no agent has called, then I added a dash cam on my car and after that I realised they have removed the service sensor on my car been trying to get the technician to fix it ever since November 2024 to date nothing still, I have resorted to rejecting their debit orders the only team that calls is accounts and I tell them my story then they say someone will call which never does the next call will another agent from accounts again, when can you get to fix my car?
140 replies
18 months ago
My experience starte...
My experience started okay when I was still under 3 years contract but since it lapsed it has been hard since July 2023 been trying to renew my recovery warranty with no luck as they only carr about the fix contract
70 replies
30 months ago
Cell C Tele sales
I took a contract with Cell C via telemarketers, it was a combo deal for S22 and S23, they only delivered S22 and when I called them to get the other one or return then S22, was being tossed around until I gave up, was being told that delivery company will come even went to walk in offices in Woodmead with no proper resolution. On weekly basis they call to offering me something else like get more and insurance I keep on asking them to resolve my issue 1st to my satisfaction but will never care to, my advise do not take their products via telemarketers, you will not be able to hold anyone responsible even though they say their calls are recorded.
91 replies
52 months ago
MiWay makes no conta...
MiWay makes no contact on changes they make on my policy they do not even follow up to ask if I am aware of such changes either
71 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
1 (12.5%)
1 Star
3 (37.5%)