PM
Pregashni M
Active since Feb 2022
10
Reviews
0
Industries
Reviews
10 reviews6 months ago
Poor business ethics
Very poor service and bad attitude at the Westville office . We approached office for assistance since the vending platforms show that Ekwhesi has registered our meters . We even receive monthly reports with their email address . They however refused to help us . They told us to consult with the managing agent we were having an issue with . While we were at their offices appealing to them for help , another staff member called the managing agent to notify them that we were there to complain about him . This shows poor business ethics and principles. They claimed they couldn’t assist us because they were afraid it would transpire into a legal issue . This company is profiting from our meters but claimed they can give us no assistance because we don’t have an agreement with them . They refused to advise us who governs the prepaid meter systems and the lady who assisted us had a bad , dismissive attitude. We later received an email from the director or manager that basically echoed the same message that he could not help us . Beware of which company registers your prepaid meters as you could be bul**** , refused to be dispensed your key change out tokens and find it very difficult to find the correct body that governs these service providers . If my meters were registered with someone else , why is Ekwhesi allowing their name to be used by other service providers and then refusing to assist customers who approach them for help . If you associate your name with something that belongs to me then you should not be allowed to say that it has nothing to do with you .
0 replies
18 months ago
Poor marketing strategy or a ****
We support the Peermont brand and use accommodation when we travel if Peermont hotels are available. We receive sms s & emails about special offers constantly. This week I received a birthday message ( my birthday is this week ) offering me a two night stay when I used the birthday promo code . They sent no promo code , I enquired about the promo code and I was told the message was sent out in error . Leaves a bad taste Peermont . Are these ****s or are you goading people to make bookings under false pretenses
0 replies
19 months ago
Poor service MTN BUSINESS
On my quest to get a new phone I encountered numerous customer care support from various organizations with bad service . Today it’s MTN . I am a customer to MTN since 1998 and have never experienced poor service until this year . I send through my upgrade documents to mtn business last week , I am still waiting for feedback . Consultant promised to get back to me last Friday and did not , today when I emailed her , she claimed my upgrade was part of a system error which they trying to resolve . She knew I needed a phone urgently but failed to give me these details last Friday when I could have proceeded to cancel the upgrade process and just buy a device . When I called in to speak to supervisor, I was told they would transfer me back to the same consultant. When I refused and insisted on a supervisor, I was placed on hold and left in there until I hung up . Punished for not tolerating the bad service dished out by MTN BUSINESS
0 replies
19 months ago
Istore South Africa
Visited the Pavilion branch this weekend to get a trade in value so that I could purchase an iPhone 15 . Received very poor service . Website makes it seem easy to get a proper evaluation once you get estimate on website but when you get to store ,which was rather quiet for a Sunday , no one is in the mood to assist . Plus the store is very hot and stuffy . Very unpleasant experience compared to store in Gateway .
0 replies
25 months ago
Refreshing experience
Friendly staff , Efficient.,Keep to appointments. Premises are always kept clean . They are still following most Covid 19 protocols when dealing with clients . One stop beauty shop . Only issue is the ladies that work at the hair section require more training . Pleasant, peaceful environment .
0 replies
25 months ago
Naked is Hollard
Naked Structural Cover is underwritten by Hollard . After having an issue with Hollard travel from January 2024 to date , I am horrified to know that I have two structural policies with them . Why isn’t management taking client complaints seriously ? Is this the culture of this company to disrespect and ignore clients ? Why is the SAIA not intervening? Please re look at your insurance cover and read other reviews on Hello Peter regarding how other clients are struggling with this company’s attitude when a claim is placed .
106 replies
25 months ago
Hollard Again !
Shocking , my second review within a few weeks . Yes Hollard speedily responded after my last review but it made no difference . Hollard travel offices have a way of treating people as if they mean very little . After our review the lady in charge of Hollard travel called the shop we had to go to get a quote from to verify if we had been there and wanted to know exactly what they had said …. as if their report was not adequate . Please people let me know if any other insurer has ever done the same to you . Assessor is very undermining and made us feel as if we are not trustworthy. After verifying they then requested we get another quote , yes another quote because the shop quoted for a similar bag and not the exact Mercedes bag . Yet when they were going to pay out the R1600 they didn’t need to verify anything . The cherry on the top is that MSC and Hollard insurance cover is only for a maximum of R1500 per bag plus you have to deduct R500 for excess . It really is a joke . Please read my review on the MSC that I need to write because people need to be aware that they are paying an insurance that under covers you and your belongings. Please people if you traveling on the MSC go buy cheap luggage and make sure you keep those receipts for Hollard travel or you will end up my predicament and be treated like a ***** . Fine print is there for a reason : so people avoid reading it ! That’s how they get you . Please keep letting people know about other companies as well that use fine print to put clients at a disadvantage . As for Hollard customer care , they were meant to follow up , we only get automated responses from their emails .
0 replies
25 months ago
Very Disappointed with Service
Hollard travel insurance was paid by us via MSC when we travelled on the MSC early January 2024. Our luggage was damaged , we reported it immediately to MSc at luggage counter in Durban . Filled forms , took pictures etc etc . When we got home we still had loads of paperwork to upload before Hollard looked at claim . Lady that was handling claim had a very bad attitude . We were asked to send quotes , which we did . Then we were asked to get repairs quote … we didn’t even know that there were suppliers for that . They requested we take it to Gopals in Pavilion , we found out later that they do not do repairs . Eventually we took it to a baggage shop in La Lucia who also do not do repairs but gave us an estimate to replace . Hollard claimed not to receive information, asked us to resend , also asked us to resend tickets etc which we had done previously. They took their own time and only responded 26/03 to inform us that they couldn’t get exact quote for the bags so they were only prepared to pay R918 per bag , after they removed their R2000 excess our payment was +\- R1600. This was for two medium sized Mercedes bags , a large roller duffel bag and another duffel bag . We even suggested that they check camera footage from MSC corridor to verify damage because since all our bags were damaged it had to be the staff that removed the bags from the corridor outside our room who had damaged the bags . Hollard was only interested in asking us to keep sending information, asking us for info regarding estimates for repairs which they knew we could not supply so as to delay claim . Now we are asked to settle for an amount for a bag on takealot for R918 . How can R918 for a duffel bag be equivalent to a hard shell Mercedes bag . People who are traveling on MSC please check what insurance is being sold to you and take additional travel insurance . Hollard service very disappointing, MSC needs to look into this .
162 replies
51 months ago
Harassment by telkom debtor collectors
I have been a business customer if telkom for 22 years . My bills were always paid on time . In 2020 die to mall renovations , I closed my business , gave telkom the notice they required in writing to terminate both my lines . Their inefficient staff did not process my cancellation, they continued billing me . After two months of constant calls and emails , it was finally cancelled. It is almost a year and half later and telkom is still getting debtor collectors to recover two months rental on a line that they billed me due to an error in their side . I have emailed their debtor collectors proof of cancellation and the dates the email was sent but we still get hassled on a weekly basis . The POPI act has not protected my husband and family members as due this bill they also get people calling them looking for me . It is ridiculous and it is a violation of our rights where information protection is concerned . Hopefully customer services have the decency to respond to this complaint ( 0314036148 is the reference phone number ) Telkom please stop harassing us when the error of this account lies in your organization .
0 replies
51 months ago
Beware of Dealhub
I ordered a metal detector ( gift) and magnifying sheet on the 10/01/2022. I was told that in 15 business days the item will be shipped or I will get a tracking number .. it has been more than 20 business days . They are no longer responding to my calls or emails . I do a lot of online shopping on various sites but this is the only site that has a poor tracking system and their contact numbers and email addresses do not seem to be working efficiently. If they do not keep to their terms and conditions , they should be refunding our money . We need consumer protection council to assist more with poorly run online sites. How do we get the owners of this company to be accountable or to respond. If a delivery is delayed they should be keeping in contact with customers . This will show transparency, efficiency and consumer trust but this site has done of this .
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)