TD
Thabsile D
Active since Feb 2022
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Amazing sevice by Mo...
Amazing sevice by Mohau Makena absolutely exceptional customer service skills as he was able to answer all my questions professional , very patient and knowledgeable
53 replies
3 months ago
Angry customer
Dear KFC Customer Care Team, I am writing to formally raise a complaint regarding a disappointing experience I had at your Ballito drive-thru branch on 03 January 2026. On that day, I visited the Ballito KFC drive-thru and placed an order for wings and a 6-piece chicken, paying approximately R200. Unfortunately, when I arrived home and unpacked my order, I realised that the wings were missing, and I only received the 6-piece chicken. At the drive-thru window, I specifically asked for my receipt and was told by the staff member that the receipt was inside the bag. However, when I later checked the bag at home, there was no receipt included. This made it more difficult to immediately resolve the issue. I then attempted to contact the Ballito store directly using the phone number available, but the number does not go through at all. As a result, I contacted your customer service department, explained the situation in full, and was advised that they would contact the store and that the store would get back to me. Unfortunately, this never happened. I did not receive any call, message, or follow-up from the store or from customer care. I understand that mistakes can happen, especially during busy periods, but what is most frustrating is the lack of follow-up and resolution after I made every effort to report the issue through the correct channels. As a customer, I believe it is reasonable to expect that missing items paid for will either be replaced or refunded, and that complaints logged with customer service will be taken seriously and responded to. I am therefore requesting: • A refund or replacement for the missing wings • Feedback on why the store could not be reached and why no follow-up occurred • Assurance that similar issues will be handled more effectively in future I have always supported KFC and generally enjoy your service, which is why this experience was particularly disappointing. I hope this matter can be resolved promptly and professionally. I look forward to your response.
0 replies
7 months ago
DISGUSTING! Checkers Overport
Absolutely DISGUSTED with this store! I bought butter that was RANCID and eggs that were ALREADY BROKEN. How dare you sell food that is unfit for human consumption? This is not just poor service — it’s NEGLIGENCE. You are playing with people’s money, health, and safety. Checkers Overport clearly has ZERO quality control and ZERO respect for customers. I work hard for my money, and to be sold rotten butter and broken eggs is beyond insulting. It’s *****, plain and simple. This store is a disgrace. Sort yourselves out — or shut down.
0 replies
12 months ago
Dawid gave me excell...
Dawid gave me excellent customer service 🙂 very knowledgeable and assertive big thanks
59 replies
12 months ago
Mohau Makena was su...
Mohau Makena was such an amazing consultant very helpful and understanding 🙂absolutely had the best customer experience
58 replies
13 months ago
Best customer service
Big shout out to Cobus lotter I had the pleasure of working with Cobus Lotter to secure insurance for my first car, and I couldn’t be happier with the experience! Cobus was incredibly patient, knowledgeable, and thorough throughout the entire process. He took the time to explain my options clearly, ensuring I understood what I was getting and felt confident in my decision. His friendly attitude and dedication to finding the best coverage at a reasonable price truly stood out. I highly recommend Cobus to anyone looking for reliable and professional insurance assistance. Thank you for making what could have been a stressful process so easy and pleasant!😊 K for knowledge is very important🙂 and he has just that👏🏼
53 replies
34 months ago
Vodacom is a ****
I cancelled my contract which was a double deal after paying a premature cancellation fee of +R15k I was told the contract is still active and i was billed and I continue to be billed no one wants to help me sort this mess out😡😡😡😡
106 replies
48 months ago
Bed bugs
BED BUGGS in the whole building The building does not get fumigated there are bed bugs roaming around in the passage No one cares about the tenants this building needs to be closed!!!
0 replies
50 months ago
Poooooor servicw
I tried to apply for a cellphone contact on their website and it didn’t go through but it just said payment sucessfull when i called the call center they said there’s no order under my name they explained what to do and funny enough they told me to do what i did so i did it again then i called got another **** agent who explained the same process i followed through again then i got tired and asked them to help they said u need to do it on the website which doesn’t even work i am so disappointed at standard bank as I’ve been a loyal customer😡😡😡😡 poor service no one is willing to help
53 replies
Review Distribution
5 Star
4 (44.44444444444444%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (55.55555555555556%)