RV
rahldia S
Active since Mar 2022
17
Reviews
0
Industries
Reviews
17 reviews6 months ago
***** CASE AGAINST ME
FNB logged a ***** case against me and locked all my accounts. I AM EXTREMELY ANGRY AT THIS BANK FOR NOT SORTING OUT MY CASE EVEN AFTER I SUPP**** DOCUMENTS REQUESTED, ALL MY MONEY I HAVE HAS BEEN FROZEN, HOW AM I SUUPOSE TO SURVIVE TO LIVE DAY TO DAY, ONLY TO HEAR "CASE IS STILL BEING INVESTIGATED'. MY HUSBAND, KIDS AND MYSELF ARE ALL FNB CUSTOMERS, I HAVE BEEN ONE FOR MANY YEARS AND THIS IS HOW MY BANK TREATS ME, I AM STRUGGLING DUE TO THIS AND NOBODY IS FINALISING THIS MESS!!!! MAYB IT IS TIME TO CHANGE MY WHOLE FAMILIES BANKS, I WILL NOT BE MADE TO SUFFER THIS MUCH FROM A BANK I HAVE RELIGIOUSLY SUPPORTED.
106 replies
7 months ago
FIBRE LINE REACTIVATED AND BILLED WITHOUT CUSTOMER CONSENT
3they reactivated a fibre line for my home that we can't get at the moment due to infrastructure problems. i chose lte instead. they have now reactivated the fibre line and billed me R539 without my permission and failing to refund me, every agent asks the same question as if notes are not on the account and nobody knows about the refund as my notes reflects nothing. the last agent i spoke to to today blatantly refused to acknowledge my request and said i must get fibre reactivated and will be reimbursed downtime credit. i need that money and they just not co-operating. reference numbers of chats thus far are as follows: #10935134, #10973080, #10991303
0 replies
8 months ago
Not happy
I could buy for a certain amount and receive 8 free gifts, i submitted my R501 order. When I received the order there was no free gifts included. I tried communicating with them via the website, not receiving the proper feedback. I spoke to a agent prior to delivery about cancelling my order due to the order placed didn't show the free gifts. The agent advised that if i cancel i will forfeit the free gifts, I let the order process. Now there is no free gifts included.
161 replies
9 months ago
Finding the product online was a breeze, ordering and making payment went ahead with no hassles
Finding the product online was a breeze, ordering and making payment went ahead with no hassles. I was timeously informed of the product delivery journey while on its way to me. I find purchasing products from firstshop to be very user friendly and the service I received thus far is excellent.
53 replies
10 months ago
Poor customer service
I resigned up with Webafrica a week ago, and my router shows loss of service, after trying numerous times waiting in queue for hours on end I was told they must log a fault of which it takes 72hrs, and that vumatel will be incontact with me. Today I tried to get hold of a agent of which it took 3 hours before a agent said hi, and then puts me through to another department of which I got no agent there and was sent a automated msg that my area has a outage of which it doesn't. I asked the agent my Pppoe no. So that my husband who is a technician can reset the router ourselves since we live in Delft which is a rough area and technicians don't always feel comfortable entering this place. And was asked why I need that I must wait for vumatel to get back to me. My fault reference is 320226. I need assistance please as I need the WiFi for work purposes. Please advise. As I cant get hold of anybody to help.
0 replies
21 months ago
Aggravated at the lack of service and assistance
They didnt deduct the payment from my account as per usual and then blocked my service. Now I am trying for 3 days already to get payment sorted and I am struggling to get a proper link. All the while sitting without wifi
0 replies
22 months ago
Failing to replace broken Laptop
I bought a Huawei D15 laptop 4 months ago and it has been booked in to be fixed 5 times already . The laptop restarts whilst I'm busy working on it. I am currently paying for a device I don't have and that never worked properly since I bought it. This company is making it very difficult and extremely stressful to replace this laptop
159 replies
22 months ago
HORRIBLE Assistance
I have a cheque account 62660731540 that is in a minus for more than 2 years now. I have phoned, emailed, spoken to agents and still this account is not sorted out. Unauthorised deductions was occurring on the account from ss-legcov and the bank could never assist. They made my deductions less but the account was never fixed. I need assistance with this account please!
53 replies
23 months ago
EXTREMELY DISSAPPOINTED IN THE THIS BRAND
I never thought Huawei would disappoint like this. I have been using Huawei since P8. I recommend Huawei to everybody, even my parents bought Huawei phones now. I decide to purchase a Huawei laptop through Vodacom and the service disappoints. The device is 4 months old and has been booked in 4 times as it keeps restarting. I am aware that these things happen. What is upsetting that it's taking so long to fix the problem. I booked the device in at Vodacom again on Tuesday job no. 20711973 awaiting feedback for a new device. I am currently still being charged the device fee even thou it hasn't been working properly and it hasn't been in my possession. I even contacted Huawei and it was booked in at the canal walk service centre twice. Nothing was done. Never have I thought Huawei would be this disappointing. The device was purchased to do my online work. Now nothing.
0 replies
23 months ago
Cheque account issues
I have a cheque account that is in a minus for tears and after constant back and forth they still haven't closed the account. There is *****ulent deductions that occured and I couldn't use the account and now it's in arrears and I can't use it. I need it cleared off the account
53 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
1 (5.882352941176471%)
1 Star
13 (76.47058823529412%)