MN
Mpumelelo N
Active since Dec 2009
9
Reviews
0
Industries
Reviews
9 reviews61 months ago
DO NOT BUY!!! IT IS A SCAM
What a Scam and I see they posted a review twice to make people believe that they are legit. These guys take your money, no communication and product will never be delivered the status of your purchase just shows processing but you will never hear from them. I have reported this transaction with my bank. This is a scam.
0 replies
62 months ago
Awful experience
I bought a gas heater online at Makro then I returned it back as it had a defect. This was on 1 March. I was then promised that a new heater will be returned to me on 12 March. I have waited and called Makro numerous times but with no luck. I have requested for a refunded and I'm told they are busy with. I am the one who has been calling Makro almost everyday and i have been getting no correspondence. I want a refund immediately and I'm quite exhausted by this awful experience.
53 replies
68 months ago
Horrible Nightmare!!!!
I paid off all my debts and exited Debt review in May. I received the clearance certificate but I got listed with the credit Bureaus again with the debt review!!! I called Debt Busters and they said that they will remove me the listing. The horrible part is that this happened as when my bond was supposed to register, the bank will not continue with the application until they can get a confirmation from Debt busters that I was listed in error. Debt Busters is refusing to issue this letter but the NCR confirms that they are the ones listed me and they agreed that the listing should have been removed. I am caught in between a rock and a hard place and Debtbusters doesn't want to own upto their part in this mess. I want this resolved ASAP. I want the Bureaus to be updated as well
159 replies
72 months ago
Exceptional Service
I requested a clearance letter from Debt busters in the middle of the Lock down. I received assistance from Lutfiyya who was absolutely amazing. Although we are under lockdown she didn't use this as an excuse. She explained the challenges they had because of the lockdown but she assured me that they were going to resolve the matter. I received constant updates and my expectations were managed very well throughout the process. I finally received my clearance certificate. I really appreciate her efforts in assisting me during a difficult time for us all. She showed compassion, understanding and empathy. I really had an overall great experience with Debt busters during my debt review process but the experience with Lutfiyya was one in a million.
0 replies
97 months ago
Best bed company
I am so overjoyed and appreciative of the service and the bed I bought from Bed King in Comaro crossing. From the moment I walked into the door, I was greeted and assisted by Kenneth who was nothing but nice, friendly, willing to assist and very professional. He was so patient with me and ensured that I get a bed that me and my husband would be happy with as we had different comfort levels. The manager Zelda (I think) was just as professional. I must say having dealt with one of the big bed companies in the country and was failed dismally and disrepected, Bed King really treated me as a worthy customer and put my interests first. I was promised that I would get my bed the next day and I had bought the bed on Sunday and for sure on Monday my bed came and it was as beautiful and comfortable as it was at the shop. The delivery guys were also professional, i appreciate how Kenneth called me to tell me that the bed was coming and Zelda calling after a couple of days to find out if I was happy with the purchase. I have slept on the bed for about 2 weeks now and I couldn't be happier. This is the bed shop I should have come to in the first place. They care about the customer and their needs. I'll be referring a lot of my friends and colleagues to Bed King.
0 replies
98 months ago
Horrible experience
I was sold a bed with an old, used and damaged base. When I requested a refund last week. I was given a run around and disrespected. I was asked for my bank statement and copy of ID last week Monday and to date I have not received my money. I have been given one story after another. I have been waiting for over a week to get my money. This is the most horrible and stressful experience I have had. I will never buy from these people ever again
53 replies
115 months ago
NO ONE TO HELP!!!
<p>I'm not sure if this review will make a difference because all I have heard when calling MTN has been, no we cannot help you. I called last month making payment arrangements as my account was in arrears. This month the debit order never went off my account and all I know my line has been deactivated. I have been on a fruitless mission since Monday trying to make payment arrangement and get my line activated but that has been an excersise of nothing but fustration and dead walls. I have called the 808 number over 10 times and eventually I was told that they can't help me because my account is with legal but they don't take calls and I'll have to wait for them to call me, but my line is deactivated so I sent emails they too were unanswered and worse I went to 2 different MTN branches and all I was told is that yes the Legal department does not take calls and we will email them, I'm still waiting for a response. I have never, ever experienced such bad service with no empathy and acknowledgement of the customer's problem, no willingness to assist it has been pathetic at all interactions. I cannot see how this is treating the customer fairly in any way. My number was deactivated without any warning or notification, I cannot get it activated again and worse I'm unable to speak to anyone regarding payment arrangement which I have made payments for this month. I will be taking this to the Consumer Commission and the National Credit Regulator </p>
161 replies
125 months ago
Change of administrator NIGHTMARE!!!!
I cant explain the disgust and frustration I have felt. My husband was moved from his own profile to join me with Bankmed and I got confirmation with a card that reflected his name on it as a member on my profile and I have been debitted for his contribution for the month of December. I have now since discovered that he is not on my profile any longer. I have had the HUGE INCONVENIENCE of phoning the call centre trying to have this issue resolved the first instance I was told it would take 24hrs to be resolved and this was a week ago. This week I had to take my husband to an Opthamologist and when I called Bankmed to find out what the status of his membership I was told that NewBusiness is still busy with it and that I will have to wait for feedback but this is NOT of my own doing I don't understand why I had to wait for them. Even worse I was told that I will have to pay the SPECIALIST BY CASH, which I didn't have. IT gets better cause now he has gotten a prescription with meds that costs around R1500 and he is STILL not on my membership. HE IS VERY SICK AND CANNOT WAIT FOR THIS INCOMPETENCE TO BE RESOLVED AT YOUR LEISURE. I DEMAND THAT HE IS ADDED TODAY OR MY PREMIUMS BACK!
75 replies
137 months ago
DPP is pathetic promotion!
I sent the DPP sms for DSTV to call me but they didn't when I called through the DSTV call centre they gave me another number to sms to, which I did but waited for about 3 weeks for the call. I eventually received the call and the application was done but I was told I'd get a call regarding the outcome of my application the next day. I have been waiting for over 2 weeks now without feedbac. Today I called the call centre about 3 times and in those times 3 different numbers for the DPP call centre which all of them are not correct.<br> The most fustrating thing is that the DSTV call centre cannot give you any information they just refer you to the call centre with the incorrect numbers. This is horrible service!
77 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
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2 Star
2 (22.22222222222222%)
1 Star
5 (55.55555555555556%)