ES
erica S
Active since Dec 2009
20
Reviews
0
Industries
Reviews
20 reviews17 months ago
The best service ever
The best service ever. They call instantly when something is wrong with the car.. Like a power loss or when I forget to deactivate car watch
1 reply
40 months ago
paid up letters
my name is erica schalkwyk i had two contracts with cell and was handed over to ssda. both accounts was added and one balance was given to me to pay and i pd ssda in full , i need paid up letters for acc ending 9201 and 1750 as both still on my ITC , i requested so many times and i am nt gna fone again and waste more of my time. please send my paid up letters in today or i will report you to ombudsman
0 replies
50 months ago
paid up
i had a cell c account tht was in arrears and i already pd this with collections agency SSDA i do not know why norman bisset have this on their records keep sending me emails and added to my credit profile i do not owe you guys i have send numerous mails and called and even submitted the paid up letter but no you can someone more senior call me please in dik now
0 replies
54 months ago
paid up letter
i had a cell c account that was handed over to you guys , ive made arrangements and pd R350 for 6 months and u advised me the acc was pd up u guys requested paid up letters from cell c, since september, spoke to cell c and they say the account was never pd, im done mailing you and cell c for this to be sorted
0 replies
54 months ago
cell c not responding/ pd up letter
cell c is giving me headaches im struggling since spt to get pd up letter for an account that was pd to the attorneys , i pd ssda and pd up in spt , now the same acc been handed over to nimble , Nimble is awaitin paid up lettter, when i call cell c no one can help me im fed up and will be going to ombudsman if no one calls me back.
2 replies
54 months ago
paid up letter
cell c is giving me headaches im struggling since spt to get pd up letter for an account that was pd to the attorneys , i pd ssda and pd up in spt , now the same acc been handed over to nimble , Nimble is awaitin paid up lettter, when i call cell c no one can help me im fed up and will be going to ombudsman if no one calls me back
0 replies
54 months ago
paid off
i had 2 contracts with cell c and was handed over to an attorney , i pd off the accounts with the attorneys R350 for 6 months , i pd off the acc to my suprise i have never received pd up letter from cell c and now i see the account was handed over to another attorney for R2900.
2 replies
56 months ago
bad call centre
case nr1102700141 i have been battling with cell c with regards to a query of a balance owing which i know the acc was pd up to date as per the collections agency i was handed over to, i received jst sms sayin PLease receive feedback on case nr 1102700141, when i called no one know whats going on and what was the outcome, been asked to explain my story again, can someone senior plse call me 061338 3530
1 reply
57 months ago
poor service
i had 2 contracts with you guys i was handed over due to non payment on my contracts , i made arrangements with debt collectors and pd off the amount tht was handed over, this morning i get two statements one showing i pd off and one showing still amount of R396, this mrnin no one in your call cntre could help me, i was send from dept to dept, last agent asked me question over and over and then suddenly she say i failed securtity questions and she cant also see which question i failed she is jst lying , i requested to speak to a Teamleader and was placed on hold, for more than 2 mins, can a senior call me back plse as your agents is nt trained to help i cnt have time to speak to 10 people on a morning im also wrking and honestly dnt have time for poor service
8 replies
63 months ago
bad service
i logged a complaint last week to my suprise no one tried to make contact with me yet regarding my contract being canceled , i cant get incoming calls so they should try and get a way to contact me as both my cell nrs they terminated
1 reply
Review Distribution
5 Star
1 (5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
19 (95%)