MM
Mandy M
Active since May 2022
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
*****ulent and shady company!!
I have never contacted you for your service and I am not interested in any of your services. Somehow y'all have an audacity to submit a debi check mandate to my bank without any authorisation or consent from me. That is *****, ******* and *********. I have sent y'all an email and expect to remove my details from your system!!
159 replies
4 months ago
Don't get ****med by these fast food restaurants!!
Ordered via Mr D today at Romans Pizza Blackheath, tell me why I had to wait for an hour for my food to be delivered?? Those chicken strips they delivered were dry and burnt, they should've just cancelled my order. Imagine paying for convenience and receiving this pathetic service. I've deleted both the Mr. D and Romans app on my phone!
0 replies
4 months ago
Poor customer service
You pay for convenience but have to wait over an hour for your food. They also delay with responding to your request to cancel your order and respond 45min later with "it shows your order has been delivered and can't help you with your request". I have deleted this app and they will never see my coins again!!
0 replies
6 months ago
Rotten and moulded food
I ordered online via MR D Grocery from Pick n pay @Cresta Mall. I was delivered rotten and moulded pack of lemons which was packaged with other food items in good condition. It is quite obvious that the shopper deliberately picked up these lemons seeing the condition they were in. I am yet to receive a response from both pnp Cresta Mall and MR D. I want my refund.
53 replies
7 months ago
Appalling customer service and would not recommend them to anyone for pet insurance
I DEFINITELY WOULD NOT RECOMMEND THIS INSURANCE COMPANY TO ANYONE FOR PET INSURANCE!! It's a total **** that you're covered but still have to pay out of pocket for mere day-to-day of a healthy pet. I gave my 30day notice which means it's until the 8/10/2025 and your agent insists that it should start from the 01/10/2025 until the 31/10/2025. I DO NOT WANT TO BE COVERED FOR THE MONTH OF OCTOBER. AJDUST THE DEBIT ORDER AMOUNT ACCORDINGLY!! Why pay for pet insurance when I can open a savings and pay that premium amount monthly into it? At this point I'm not even mad about having to pay out of pocket. It's the agent telling me that the full premium will be debited and that my notice will start on the 01/10/2025 instead of the 08/09/2025. When I took out the policy, the first premium was pro rated so why can't they do the same for cancellation seeing that I gave notice on the 08/09/2025 and not the 1st. To think that I had spoken highly of them and even recommended them to my colleagues and friends of colleagues- huge regret and will inform them not go for it.
106 replies
8 months ago
Poor service
Sent a chat last week Monday on the 11/08/2025 and today's the 18/08/2025 and still awaiting for someone to respond via email as was notified by the bot. It's is quite annoying that every single month I have to contact you for the cashback and then wait for 10-14 days for it to reflect into my account. We live in a digital world and you should improve your systems. I never had this issue with ABSA Activate, cashback was automatically paid into my account on the last day and would reflect within 48hrs in my account. It is time for you to improve your systems. We pay a lot for the service we receive.
1 reply
12 months ago
Terrible service
I'm appalled by the service received from both the head office and Cresta VA, I contacted you a day after my d/o was due and was advised I qualified for a month off since I had referred someone. To my surprise I've had to call your offices every second day to unblock my account because y'all say I'm owing. That ain't my problem that you didn't apply the discount. I pay a lot as a premier member, if this is not resolved rather cancel my membership. I haven't had to go to the gym for the past few days including today which is an inconvenience and I've never missed payment ever!
0 replies
15 months ago
Don't think of taking insurance with them!!
Absa activate app hasn't been working for over 2months now. I've been trying to get hold of your call centre the whole of last week, was on hold for over an hour, sent emails and still nothing. I'm writing this review while on hold for over 15min. I am definitely cancelling my car insurance policy with y'all.
53 replies
16 months ago
Pathetic service
Our complex hasn't had any power since the 31st of December and today it's the 3rd of January, our monthly food for January has rotten. What's the update, we pay for basic services and you guys are treating us like trash. CP3273455
0 replies
17 months ago
Horrible and *********** customer service
Sent them an email about a month ago. Two weeks went by without receiving a response so I decided to contact their office. A white lady answered and she was extremely cheeky and impolite. She was too quick to answer and didn't listen to mh question even after the fact when I requested her to escalate to someone with expertise to assist. Matter was referred to Cathy who sent me a generic email, lacked precise info of what I was asking. I also informed her of the horrible service I had received from her colleague, 4 weeks later she hasn't responded nor apologised which led to this disappointing review. The employees of this company need to attend basic customer service training and how to communicate with clients. Don't treat us like we don't pay for services or asking for discounts. Respect us and provide accurate information. Seeing that you manage different complexes, your staff should be trained and have necessary information should a client call in. We are the very same clients that give you business so treat us with respect and respect your jobs. Your staff shouldn't be dismissive when you ask significant questions.
0 replies
Review Distribution
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1 Star
12 (100%)