MP
Marc’s Pillay
Active since Jan 2010
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Discovery personal health pathways and rewards
Contacted Discovery 7 times, trying to request why my rewards have dissapeared (earned via completing best health actions) Discovery app is useless, initially I wasn’t able to redeem reward because it freezes. Eventually it converted to discovery miles automatically, but I can’t access it through the app or discovery bank app. The call center is useless. Many are clueless as to what they doing, so either put you on hold indefinitely, others just cut the call after 20mins or try to transfer you so it’s not their problem any more. Discovery and vitality center staff will really outpace the municipality staff in being useless. It is really humbling to deal with such *********** people.
2 replies
7 months ago
What’s claimed is not honoured
My experience with this company can be described in a few words, “empty promises and dishonesty”.
0 replies
24 months ago
Unprofessional and ***********
I sent an expensive Tommy Hilfiger jacket to this laundrette for dry cleaning. It came back severely damaged and they denied responsibility for the damage. The jacket looked like they physically machine washed and tumble dried it instead of dry cleaning it. They are a very unprofessional bunch and will leave you extremely disappointed. I am now taking legal action against them as they chose to abdicate any responsibility for their actions.
0 replies
24 months ago
Happy pay hidden charges
Hidden fees not declared anywhere on website. They charge tokenisation fees each time a card is added to profile.
1 reply
64 months ago
Sold sub standard tiles marked as first grade
I had an awful and horrible experience dealing with “Xclusive tiles” in Clough Street Pietermaritzburg. I was sold sub-standard tiles under the premise it was “first grade” during a so called “special”. Throughout the return process and numerous phone calls to them, all I encountered from them was dishonesty and unprofessionalism. I eventually received a replacement batch of sub-standard tiles at the end; of which I was basically forced to collect at my own cost. I found the managements attitude appalling and he chose to abdicate responsibility after the sale. Since when does buying a first grade item on special infer that it has to be defective? The whole fiasco was a major inconvenience to me that costed me dearly. Never again! An Xclusive lesson learnt.....!!
0 replies
69 months ago
MTN Woodburne branch, PMB
The complaint regards The MTN store at Woodburne center in Pietermaritzburg. The staff at this store are useless. They always have excuses of why they cannot process a deal in the latest mtn catalogue. Excuses include, manger not available to override system, manger will be available tomorrow, profile hasn’t been moved over to new system etc. Generally staff at this store cannot assist with anything on all the occasions that I have visited them. The staff seem to lack training and seem downright lost and continuously refer customers to midlands mall branch. On my last visit I went there to purchase a month to month data deal, I was shocked beyond belief when I was referred to midlands mall as the manager was not available to “link” my profile. The nonsense received from staff members at this store is insanely hilarious and unprofessional.
0 replies
105 months ago
Black and decker drill faulty
I purchased a black and decker drilling machine from makro on the 25th November 2016. 10 months later the drill goes faulty with the gears/ gearbox being the issue. When I returned it well within the warranty period I was told the damage was not covered!!! How can the most important part of the drill not be covered? I found this feedback utterly disgusting and unprofessional from Makro. It seems they have got a third party repairer to make assumptions on the repairs. I was told there were exclusions in the warranty which I have not found to be valid. So my question is how can a large retailer fabricate cheap excuses to get out of a warranty claim at the expense of a customer? I have not yet collected the item as I will now escalate to the ombudsman for further action.
2 replies
133 months ago
Unauthorized debiting of my account.
Today this *** called Digicash debit my account for r299. I had no dealings or signed any contracts in the past 4 months so I am eager to see which \so called"merchant you are dealing with. Your modus operandi is becoming a lot clear to me now. I will get the ombud involved in this. I want to know what this transaction is for asap. <br> """
1 reply
136 months ago
Bought MTN prepaid card for roaming in England
Last Sunday on the 12th April, I purchased a prepaid mtn SIM card for roaming purposes in England (i left for trip on Sunday) I loaded Card with two R180 talk time vouchers & 2gig data and activated roaming features at the store. This total transaction costed me R605. When I got to England that Monday I switched phone on and did a balance check to find talk time balance was zero. Also to make matters worst the roaming did not work for the entire duration of my one week stay in London. I had no coverage which was opposite to what the Indian guy at MTN in king Shaka store promised me, I called MTN 173 when I got back to SA and they told me I had accessed the Internet and it costed R350?????? I queried why the charge did not come off the data bundle as it was supposed to...???? This is utter bull as I had no coverage or roaming capabilities in London. I came back with the 2 gig data and was not able to make any calls in London. MTN has let me down royally. I want my money back as I did not get the service I was promised, this is a breach of contract. They charging my talk minutes for some \internet connection"that never happened. This is bull$hit.....I never expected this Mtn."""
1 reply
138 months ago
Being charged exorbitant data bill on blackberry
Vodacom charged me exorbitant data bill whlist still on BIS plan in December 2014 amounting to R1364. I did not use this data and dispute the claim. <br> <br> I have received feedback yesterday stating that nothing can be done from customer care as data service team claim that on the 29th December I used 615mb of data in 16 minutes. They claim that I accessed apples iTunes from my blackberry. What a joke. <br> <br> I have been asked to elevate this to customer care supervisor and manager level failing resolution, before starting proceedings with icasa.<br> <br> It seems that Vodacom has to resort to cunning and deceitful business practices to make a profit. Internet is full of issues like mine......seems it's a Vodacom strategy,<br> <br> Please confirm that supervisor and manager cannot assist, so that I can start legal proceedings.<br> Ref number: S3-8WH3R-RPT69 Ref: 00RA~AJ5X<br>
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (36.36363636363637%)
1 Star
7 (63.63636363636363%)