PD
Pascale D
Active since Jul 2011
9
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0
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Reviews
9 reviews2 months ago
Missing Forex BOP codes on FNB app
Missing Forex BOP codes on FNB app. I have logged multiple complaints about this issue over the past few years and it has never been fixed. When I receive a dividend payout from my USD investment, I need to add a SARS 301 BOP code to the incoming funds to complete the transaction. Your app has a bug which prevents me from doing this. EVERY time I receive a dividend payout, I experience the same issue and notify your team. It is not fair that a customer has to keep fighting for something that is a SARS REGULATORY REQUIREMENT. Please add the full BOP code list (that includes 301) to your FNB app for me to complete my forex receipt
56 replies
11 months ago
Such a great app but multiple price hikes are reducing sales
Yaga really is a wonderful platform and even though they are a bit slow, they are dedicated to product and UX improvements for their users. Unfortunately, their numerous increases in Yaga costs are making it impossible for sellers to sell items at a reasonable price anymore (their latest increase on 1 June 2025, took the Yaga Buyer Protection Fee to 6.5% of the full price + R19.90. Previously, it was 5% + R14.90). This increase, combined with the PUDO/Paxi costs just takes the total sale price to be too high for a sale to be worthwhile anymore (for both the buyer and the seller). Please could you reassess your prices. Less sales just means less income for Yaga, so it’s counterproductive to keep increasing your prices as you are.
0 replies
12 months ago
Don’t do it!
This is honestly the WORST company to consider for immigration/residency-related needs. Do not waste your time and money! A close friend and colleague (who has been living in SA struggling with work permit after work permit for almost 10 years) decided to use Immigration 4u for his final residency application because he saw it as an investment into using a “knowledgeable and professional” company to seamlessly handle his final residency application for him. He was very wrong. Considering that this type of application is something that Immigration 4u does on a daily basis (and their hefty fee of +-R13,000, which implies a premium service [and team]), you would expect that they would know the implications of checking supp**** documentation for certification (and then easily certifying them themselves by their in-house chartered accountant/lawyer prior to submission). They failed to do this and my friend’s application was therefore rejected. Immigration 4u tried to use the excuse that government has inaccurate requirements on their website so they cannot be held accountable. If you are paid to do this every day, you KNOW these requirements inside out. They refuse to waive their exorbitant re-application fees and re-process the application even though it was clearly their error. My friend is happy to pay the government fees but rightly feels that Immigration 4u should not charge again due to it being their error. They are dishonest and some might even presume that they are doing it on purpose to make extra money off desperate immigrants who have a 2 week window period to re-apply. They also keep what ever physical documentation YOU send them. When you ask for YOUR documents back, they want to charge you for that too. It’s actually crazy that this is even happening. Pretty sure it’s a direct POPIA infringement!
0 replies
16 months ago
******* changes (without consent) to debit order dates
I just queried a credit card payment that came off early this month (occurred yesterday, 18 December) which left me with a negative balance in my debit card because I had not been paid for December yet (my usual debit order date is after the 25th and has been for many years). Apparently FNB sent an in-app message on 25 Nov to clients informing them that if no action was taken, their debit orders would come off early for December (because some people get paid early in December). This is *********. The FNB app does not work adequately and most of my in-app communications disappear when I open the app and cannot be located in the message centre. If you are changing something, a user should need to approve the change. It is ********* and ******* to take no response as a default approval to change a date that was agreed to contractually between myself and the bank. A user should need to physically approve a change like this. Many lower income FNB customers do not receive regular payments and do not have 24/7 access their accounts (and unlimited data) to notice big debits coming off early. You are literally raping your clients and benefitting off banking fees from changes you make without their consent. Shocking!
112 replies
30 months ago
**** artists looking to make money off you through loopholes masked as incentive schemes
Implementing a monthly “Thrive” fee structure masked as an incentive scheme (which is in violation of the T’s & C’s and cost structure I agreed to when I registered). Generally incentive or loyalty schemes (or gamified experiences) allow the user to opt out or choose not to participate in them. Where is my right to freedom of choice? Assuming that account holders: - have funds and budget to deposit, trade or donate each month to avoid the fees - time and capacity each month to participate in their stupid programme to avoid these fees - are not legally restricted to open trading windows and can trade whenever they feel like it
0 replies
35 months ago
VWFS account portal broken. Management does nothing to fix it
Unable to access my loan account via the VWFS portal. The issue is to do with the portal and not my account or browser. It occurs after I click on “manage acc” > “access vw acc services” > “login” > error occurs. Sent an email to inform them. Nothing was done. After a week I called and spoke to a Manager. Still nothing has been done after another week. Surely as a financial services provider it is their obligation to provide a fully functional portal for their clients to access their account at all times.
0 replies
36 months ago
Knowledgeable and fr...
Knowledgeable and friendly advisor, quick quotes and good pricing
53 replies
131 months ago
Stephen Jones Roofing = #1
Once again I'm so impressed with the Stephen Jones Roofing guys. These guys are old school (they don't even have a Facebook page) but are knowledgeable, friendly, clean, professional, trustworthy and most importantly, they do a great job and use only quality products. They were recommended to be by a friend a few years back adn this is the second time I've used them - both times a positive experience.<br> [URL Removed]
0 replies
131 months ago
Charged to see who is calling me
I recently signed up for a vodacom contract. I chose the package I could afford and signed up for 24 months. I started receiving a LOT of calls from \unknown number"and then realised that something was wrong. I called Vodacom and they notified me that to see who is calling me will cost R10 extra per month.<br> <br> This is ridiculous. Surely the whole point of having a phone is to see who is calling you. On pay as you go it is a standard feature.<br> <br> No where on the contract was it specified that I needed to sign up for this additional feature.<br> <br> Shocked. Total daylight robbery"""
76 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
5 (55.55555555555556%)