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Reina V

Active since Feb 2010

7

Reviews

0

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Reviews

7 reviews

2 months ago

Standard bamk is the worst

My geyser burst Staurday night. Collectively I was on the phone 5 hours already today and nobody answers the nrs. I am so frustrated that I phone all Standard Bank nrs available on the Website. Water is all over the room, the ceiling is damaged, I don't have hot water since Saturday. AND STANDARD BANK DON"T ANSWER THEIR PHONES!!!!!!!!!!!!!!!!!

1 reply

Standard Bank Homeloan Insurance

2 months ago

STANDARD BANK INSURANCE is the worst!!!!!!!!

My geyser burst on Saturday evening. I've been on the phone 5hours collectively today and nobody answer. There is damage to my ceiling is to my ceiling and the water is pouring, but they don't answer their phones. What must I do, STANDARD BANK??????????? DO YOU WANT ME TO DRIVE TO THE NEAREST BRANCH???????????????

0 replies

31 months ago

OLD Mutual is the worst

The worst experience ever, after being customers for so many years. My parents missed their premium 1 month in June 2023. Since then we've been trying to revive their policies for the past 6 months (and we have proof of all communication). My mother had 4 strokes in the meanwhile, and we are fearing the worst, now we sit with problem of the funeral policy. Old Mutual just say we must go to AVBOB. Even the Life policies we are worried about. Jacques vd Westhuizen is the sales manager of Old Mutual Heidelberg.

1 reply

75 months ago

Netcare Montana, Paeds ward are the Best

My daughter went for extensive Surgery at Netcare Monatana Hospital. What a pleasant experience. Thow we are in dire times during Covid-19, the nurses in the Paeds ward were the best. They treated my daughter with such dignaty and care. They always had a smile on their faces. May they and their families be blessed with good health in these times. Thank you for your excellant care for my daughter.

0 replies

Momentum Insure

109 months ago

Insurance claim isn't still settled after 4 months

I am a AForbes client. I drove into a third party's tailgate on my way from school. I submitted my claim, with the police accident doc nr and also the third party's documents. This accident took place 26.04.17. My car has been fixed, but not the third party's car. All info that we get is that it has been refferred to the legal department of Alexander Forbes. The lady (third party) has spend already 100's of Rands on phone calls. I send an e-mail to my claim representative at Alexander Forbes for enquiry about this. She forwarded the e-mail to Solls Mokwena at the legal department of Alexander Forbes for highest urgency, but no reply from him as off where this case is standing. 4 MONTHS????? I see this lady everyday at school and our relationship is now very soar because of this. PLEASE HELP ME!!!!! My claim nr is: 778/64458.

1 reply

140 months ago

Poor service for more than a week

My car Broke down in Bloemfontein (1 Febr), still under warranty, GM must rent a car for me&lt

0 replies

Alexander Forbes Financial Services

140 months ago

Pensionfund Claim

I submitted a claim on my ex-husband's medical pension fund. The last paperwork was send to Alexander Forbes via courier on the 16th of September 2014. They told me if all the paperwork were in order the claim would take about 6 weeks to complete and the money would be in my bank account by then. Up till this date I haven't received my money yet, after numerous enquiries.

1 reply

Review Distribution

5 Star

1 (14.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (28.6%)

1 Star

4 (57.1%)

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