M
Monde
Active since Oct 2022
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Very poor service from Debt Care .
I'm writing to express my extreme disappointment in the service I've received from your Debt Care. Yesterday, I requested an updated statement of the accounts I've paid off, and instead of assisting me, the agent suddenly suspended my service without any prior warning or consultation. This lack of communication and care for clients is unacceptable. I feel my concerns aren't being taken seriously, and it seems like my business isn't valued.
0 replies
14 months ago
MetroFibre ripping people off
I have complaint against MetroFibre, on the 4th of March 2025 a tech came to my unit to install fibre and told me the service would active after 24 hours , after 24 hours I still had no internet. I sent a request to one of their agents informing them that I have no internet. They informed me that they would look into it. Over a week later a 2nd tech was sent to my unit to come check the device. After he checked , he said I must give it 24 hours to be active. Only on the 15th of March was my internet activated. On 27 March 2025 I called them and even sent email asking them to fix my invoice as a week before an agent who works in the finance department asked me to please log another ticket once my service was active so they could fix the invoice. Today I got an invoice and I have Being charged tripple the amount of R1489.
1 reply
14 months ago
MetroFibre ripping people off
After being promised that they would look into my complain and call me back with feedback on 4th April 2025, none of that was done. In fact they chose to close my internet service instead of rectifying my invoice or calling my instead . All I ask for as per my first complaint here on Hellopeter is for a rectified invoice and my internet service restored .
1 reply
14 months ago
MetroFibre ripping people off
I have complaint against MetroFibre, on the 4th of March 2025 a tech came to my unit to install fibre and told me the service would active after 24 hours , after 24 hours I still had no internet. I sent a request to one of their agents informing them that I have no internet. They informed me that they would look into it. Over a week later a 2nd tech was sent to my unit to come check the device. After he checked , he said I must give it 24 hours to be active. Only on the 15th of March was my internet activated. On 27 March 2025 I called them and even sent email asking them to fix my invoice as a week before an agent who works in the finance department asked me to please log another ticket once my service was active so they could fix the invoice. Today I got an invoice and I have Being charged tripple the amount of R1489.
1 reply
18 months ago
Spar Rietfontain mistreating employees
I have complaints against Spar Rietfontain Pretoria who are abusing and taking advantage of young South African girls, firstly they make them work without any contracts , long hours without any overtime and unfair undocumented dismissals without any pay. These acts have being going on for years and cycle keeps happening over and over again. How can Spar say they care about the consumer when when they unfairly treat their employees who must give us costumer good service. The last batch of girls who were unfairly dismissed are still unpaid for the days they worked and when they enquire no one can give an answer .
0 replies
23 months ago
Daly credit corporation unprofessional
When my account got handed over to these guys, I owed R16500. Made arrangements to pay R500 monthly which I being paying for last 6 months. Called them last to check progress of account since I have never gotten any statements or calls regarding account. Agent to told me I now owe R22000, this came as big shock to me. I asked how account went up instead of down and she its cause of interest charged for calls, sms's and statements. That sad part is I have never got any calls, sms's or statements from the company but they can tell me they charging me for it, I feel like this is *****. I wanna take this further with NCR.
1 reply
23 months ago
Woolworths ripping me off .
I have being paying my account with Woolworths for 5 months with instalments of R500 per month, when I called to check the balance, its just gone up instead of decreasing, lady I spoke to says its cause of the low instalment I am making. This is worrying for me cause I called Woolworths and made these arrangements with them. I don't get how R500 per month isn't making a difference on a R22 000 account, The lady went to further say Ill be paying that R500 forever on this account. My ID number 8909286391085
0 replies
25 months ago
Betway - Terrible customer service
Honestly disappointed by Betway ,nearly two weeks since I logged a query for a voucher deposit I bought at Checkers, which wasn't transferred into my account as should be. Called and sent an email of the requested from my side and still I wait for feedback !!! Cell 0748371934 Patrick Monde Jele
4 replies
29 months ago
Epic Deals- Phenomenal Service all round.
Epic Deals- Phenomenal Service all round. I brought an iPhone SE and sold my Acer laptop to these guys and I must say these guys were very professional and know their story. Both experiences were flawless. Thanks to Jarred who I feel is very clued up on dealing with clients, I am definately coming back here to buy more goods and recommend Epic Deals to others.
0 replies
31 months ago
Rain ,extremely poor service !!!
Extremely disappointed with Rain services and their customer service is of most poorest in the country. On 30th of October my debit order for Rain went of as per normal and on the 4th of November Rain disconnected my services. I called Rain and I was informed it was cause of non payment, I explained to the agent my debit order went off but the agent said she will get someone from billing dept to call me and explain why I was disconnected. I called in again as I got no feedback from them and was informed they would call me to explain why I was disconnected. Its Two weeks later and no one from Rain has called me and I remain disconnected. I feel like Rain aren't taking customers serious, my debit order went off for the month but I rain disconnected.
2 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (86.66666666666667%)