DS
Denver S
Active since Oct 2022
8
Reviews
0
Industries
Reviews
8 reviews27 months ago
Worst service providers.
Metrofibre offers the worst service. They have a contact service but no customer service. I have called four times now to get login details and for forms to move my router but to date I have not received my login details or the forms. I wonder how long it will take for my router to be moved. Terrible service. I should have read the reviews before taking up their service. Pathetic service.
58 replies
27 months ago
Unsatisfactory Customer Service
I have posted on my disappointing service from Outsurance and since then, I have received apologies and undertakings that they will revert but I have had no further feedback or correspondence in respect of the vehicle or the meeting that I have requested. Outsurance merely sends out emails and does nothing further. All automated responses.
0 replies
27 months ago
Prejudicial and unprofessional service by Outsurance
Our car was damaged during the hail storm in November. Outsurance collected the vehicle and had it assessed by their Assessor. The assessment provided was inaccurate and a total misrepresentation of the damage. The amount of the assessment was R21, 786.20 on the 17 November 2023. When the vehicle was delivered to the panelbeaters appointed by Outsurance, a hail expert assessed the damages but Outsurance rejected the assessment. After I made enquiries, the matter was looked into and accepted at an assessment of R 149, 716.09 on the 21 December 2023 after the panelbeaters and all companies were closed for the festive season. This was unacceptable and delayed the repairs to the vehicle. The assessor for Outsurance should have had the expertise to assess the repairs correctly. Any person who looked at the damages would have known that the assessment was incorrect. I have requested a meeting with the Manager for my claim and the assessor but to date, this has not been arranged. The Manager has not contacted us at all to discuss the matter. My vehicle is now with Outsurance since November and I am required to pay my insurance premiums and be without a vehicle for another month. This is unfair and prejudicial to me. Outsurance is unfairly benefitting whilst I am suffering both financial and socio-economic loss. We could not take a trip that we planned for the holidays. Outsurance are content with just providing me with vague updates and feigning understanding but will not do anything to assist. No proper feedback until we complain or make enquiries.
58 replies
31 months ago
Tyson Montana, Pretoria unprofessional
Rented property from Tyson Properties. When we moved in, the property was not cleaned and the house was not maintained for a while.The agent was continuously apologetic but the work was never done properly or at all. The principal of the Pretoria Office, Nico Muller, is unhelpful and obstinate. The pool was left in an unsightly condition and posed a health hazard but Tyson did not feel that it was an issue. The garden was left incomplete after we moved in. It seems as if Tyson's will mislead any Tenant to occupy a property but will not manage the property properly.
0 replies
31 months ago
Bad Customer Service
I ordered a bed for delivery in the morning between 8 and 12 but the bed was only delivered after 13h00. The sales agent was not at all understanding or helpful. The delivery company failed to keep to their commitment. Half the day was wasted waiting for the delivery. We have to pay for delivery service which is unreliable.
0 replies
31 months ago
Zambezi Manor - Central Developments - unfair practice and ******ion
We vacated Zambezi Manor at the end of September 2023. The first issue was the request to move by 12. We have paid the rent until the end of the day and yet, the Management advises us that should we not adhere to this requirement, we will be liable to pay a fine. There was one wall by the fridge which had marks and we are now liable for painting the entire unit. We planted grass to restore the garden but we are now being held liable for an exorbitant cost to replant grass. This is ******ion.
131 replies
43 months ago
URBAN TRUSS ROOFING - INFERIOR QUALITY AND WORKMANSHIP
We used the services of Urban Truss Roofing to construct our roof. The service was terrible. The Owner is rude and obstinate. The roof construction was defective. The owner had to redo the roof after we had the Roofing inspector check it. They had to rectify it and then get the roof inspected again but he refuses or failed to do that.
0 replies
43 months ago
iSwitch Prepaid
I had to top up my water Meter yesterday when I realized I had no water. I downloaded the iSwitch App. I used the app to purchase a token. The app reflects my payment and water usage but I am unable to load the token on my Liason unit. We have been without water the entire day, yesterday and now Saturday 12h00. No water. No emergency service. They take their time. False promises. We have made numerous calls from the morning, yesterday, until last night before 10, to no avail. I spoke to Manfred, Melissa, Nishaen and Fahima(I am not sure that I have her name correct). They promised to get back to me but Noone did. It is a great inconvenience. ISwitch has poor service delivery.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
8 (100%)