Active since Oct 2022
Bad service, I don’t see a need of WhatsApp platform if no one will attend your query. Chat has been assigned two agents Lerato Ntsojo and Clayton Lloyd.
Lauren Jones gave a thorough, personable, and insightful answer; her expertise made the conversation enjoyable, informative, and truly helpful.
Palesa from Telesales was very rude, raising her voice to a customer and disconnecting my call while speaking very unprofessionally.
Horrible experience, we have been waiting for 5 days now for the installation.
I have requested for a certain document from them since from last year till to date.
I'm really struggling with this insurance the back and forth emails it's really not working it's been a month now trying to claim my withdrawal with no luck .